Electronic commerce


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Electronic commerce

  1. 1. Electronic Commerce E-Commerce
  2. 2. INTRODUCTION What is E-Commerce?
  3. 3.  Electronic commerce, commonly known as e- commerce, is a type of industry where buying and selling of product or service is conducted over electronic systems such as the Internet and other computer networks.  It was invented by Michael Aldrich in 1979.
  4. 4. E-Commerce is based on following technologies:  Mobile Commerce  Electronic Funds Transfer (EFT)  Supply Chain Management  Internet Marketing  Online Transaction Processing  Electronic Data Interchange (EDI)  Inventory Management Systems  Automated Data Collection Systems
  5. 5. E-Commerce can be divided into:  E-tailing or “virtual storefronts”  Electronic Data Interchange (EDI)  E-mail and fax and their use as media for reaching prospective and established customers  Business-to-business buying and selling  The security of business transactions
  6. 6. Types of E-Commerce
  7. 7.  business-to-business (B2B)  business-to-consumer (B2C)  business-to-government (B2G)  consumer-to-consumer (C2C)  mobile commerce (m-commerce).
  8. 8. Business-to-consumer: E-Commerce, in which organizations provide information online to customers, who can in turn place orders and make payments via the internet.  It allows customers to make enquiries about products, place orders, pay accounts, and obtain service support via the Internet.  It is the second largest and the earliest form of e- commerce.  Eg., Amazon.com, Flipkart.com, Ebay.in
  9. 9. Business-to-business:  It comprises the major (80%) of electronic transactions, involving the supply chain between organizations and their distributors, resellers, suppliers and other partners.  Efficient management of the supply chain can cut costs, increase profits, improve relationships with customers and suppliers, and gain competitive advantage.
  10. 10. Consumer-to-consumer:  in which individuals sell products or services directly to other individuals.  Auctions are the most popular method of conducting business between individuals over the Internet.  Other C2C activities include classified advertising, selling of personal services such as astrology and medical advice, and the exchange of files especially music and computer games.
  11. 11. Business-to-government:  It is generally defined as commerce between companies and the public sector. i.e for public procurement, licensing procedures, and other government-related operations. M-Commerce: Commerce through wireless technology such as cellular telephones and PDAs. Japan is seen as a global leader in m-commerce.
  12. 12. ADVANTAGES E-Commerce
  13. 13.  Overcome Geographical Limitations  Gain New Customers With Search Engine Visibility  Lower Costs  Locate the Product Quicker  Eliminate Travel Time and Cost  Provide Comparison Shopping  Enable Deals, Bargains, Coupons, and Group Buying  Provide Abundant Information  Remain Open All the Time
  14. 14. DISADVANTAGES E-Commerce
  15. 15.  Ecommerce Lacks That Personal Touch  Ecommerce Delays Goods  Many Goods Cannot Be Purchased Online  Ecommerce Does Not Allow You to Experience the Product Before Purchase  Anyone Can Set Up an Ecommerce Website  Security
  16. 16. APPLICATIONS E-Commerce
  17. 17.  Document automation in supply chain and logistics  Domestic and international payment systems  Enterprise content management  Group buying  Automated online assistants  Instant messaging  Newsgroups  Online shopping and order tracking  Online banking  Teleconferencing  Electronic tickets
  18. 18. How E-Commerce Works?
  19. 19.  A Product or Service Needs to Be Sold  There Should Be a Mechanism to Accept Orders  We Need a Payment Mechanism  The Product Needs to Be Delivered  Customers Need to Be Serviced  Reverse Logistics Need to Be Managed
  20. 20. E-Commerce: Some Facts
  21. 21. THANK YOU!
  22. 22. Presentation Created by HARSHIT Presented altogether by: Harshit Gupta Sharib Sakshi Mateer Shikha Pandey Prabhu Divyanshu