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eLearning for the Health Industry Webinar
- 1. eLearning in Health New Efficiency?Better Care? Or Electronic Distraction? Presented by Marc Niemes (PulseLearning) Michael Browning (Mayfield Education) Webinar June 2014
- 2. 223 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au Format & Focus……. • Webinar Structure • Who We Are / Who You Are • Market Insight & Challenges • Seven Common Mistakes • Engage or Enrage • Build or Buy • A Way Forward?
- 3. 323 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au Who Are We? • Marc Niemes, APAC Director • Founded In Ireland, 15 years, Australia focussed in Health Learning Capability • Founding president of eLearning industry association • Winner Bersin, Deloitte Tech Fast 50, CLO, LearnX • Platform and tool agnostic • People, learning, technology • Michael Browning, Deputy CEO & Director of Learning • Mayfield, over 45 years in Health Education • Diverse curriculum matched to Health, Learning and organisations
- 4. 423 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au Who Are You? POLL
- 5. 523 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au Market Insights… • 10% of GDP+ (USA is 18%, UK is 9.8%) • $120 billion or ~$5,500 per person • 40% goes to hospitals • Cardio, oral and mental health top 3 spends
- 6. 623 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au Market Insights… • 15% of total Australian workforce in health • ~70% of hospitals’ recurrent spend is staff • Health workforce due to shrink, HWA 80,000 nursing shortage by 2025 • Starting its digital revolution
- 7. 723 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au
- 8. 823 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au Health Learning Insights • 80% of the eLearning market is “Compliance Focused” • Systems & Reporting (primary driver) to support care • Training time windows shrinking, demands increasing • Learning audiences(s): Organisation (Admin & Facility Staff), Nursing, Specialists, Allied Health, Volunteers, Patients, Family, and their Associations,
- 9. 923 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au Story of Two Health Administration Care Provision & Capability
- 10. 1023 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au Health Administration
- 11. 1123 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au • Engagement • Relevant • Care • Capability • Compliant • Competence Care Provision & Competence
- 12. 1223 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au My Top Seven Lessons 1. Governance 2. You will never have all the answers 3. SoftLaunch (Science vs Art) 4. One problem per project 5. Focus 6. Year 1: 80% systems/LMS (where is content?), Year 2: 95% content 7. Have fun, can’t bore people to be engaged
- 13. 1323 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au More Lessons… • eLearning is seen as “set and forget” single solution • All learners are the same and have the same level of digital literacy • eLearning products are a one-stop shop, learning is blended and includes eLearning • Digital learning cannot replicate what is occurring in the practicalities of the real world of work • Everyone who works in the health care sector will adapt quickly to eLearning • eLearning is isolated from others and reality
- 14. 1423 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au More Lessons… • The environment is not conducive to exclusive learning events • The timing has to ensure the core business can proceed • Traditional learning tools have been seen to distract rather than complement business needs
- 15. 1523 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au • Planning then implementation • Assessment of target groups • Assessment of current learning - what currently exists • Integration of learning approaches, modalities and materials • Planned change accommodating anticipated consequences To Be Successful…
- 16. 1623 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au Simple Success Framework Format Device ContentContext
- 17. 1723 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au What Does Success Look Like?
- 18. 1823 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au Success in Care Sector From This To This...
- 19. 1923 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au
- 20. 2023 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au
- 21. 2123 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au
- 22. 2223 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au
- 23. 2323 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au
- 24. 2423 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au
- 25. 2523 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au
- 26. 2623 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au
- 27. 2723 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au Quick Information Access
- 28. 2823 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au Aligned to Values & Learners
- 29. 2923 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au Who: Build or Buy • To build – Is an internal SME the best person to build learning content? • To buy – Too general? – License fees • Both: buy foundational and build upon this • What should a course cost? POLL
- 30. 3023 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au A representation of all users to be involved to ensure: • Saturation of staff • HR capture • Learning & Development capture • Quality Systems capture Who: Should Be Involved
- 31. 3123 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au • To shape learning of their future • Ensure representation in the planning, design and delivery of learning solutions • To be ambassadors for work- integrated learning • To consolidate bodies of knowledge which encompass the theoretical, practical and contemporary Health Clinicians Are Needed More Than Ever
- 32. 3223 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au • Is integrated to CPD and mandatory training requirements • Is integrated with personal electronic devices • Can access real-time resources • Hosts synchronous and asynchronous learning • Is personalised and supportive • Supports social aspects of learning Health Clinicians Are Needed More Than Ever
- 33. 3323 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au What Tools? • Those that can easily host blended learning • Work on needed devices – Video – Flash? Or not • Those that can integrate with organisational staff learning management systems • Those that have reporting mechanisms as evidence of participation - analytics • Those that can articulate with best practice guidelines and support internal/external policy • Accommodate extranet login
- 34. 3423 June 2014marc.niemes@pulselearning.commbrowning@mayfield.edu.au Next Steps…. • Send link to presentation slides and audio • Select a project to start or analysis existing content/needs? • Arrange for one of the current attendees to present their own solutions to the group in a few weeks time
- 35. QUESTIONS AND MOREQUESTIONS Marc Niemes Phone: +61 3 9018 5667 Mobile: +61 411 467 111 Twitter: @niemesm LinkedIn: http://au.linkedin.com/in/niemesm Email: marc.niemes@pulselearning.com marc.niemes@elearning.org.au Michael Browning Phone: +61 3 98119021 Mobile: +61 488 278 988 Email: mbrowning@mayfield.edu.au Web: www.mayfield.edu.au
Editor's Notes
- #5 Poll Question: What level of eLearning have you implemented in your organisations? Got burnt, run for the hills, never work here… None yet, just looking A few off-the-shelf pieces Have some tools and have created some of our own Have some tools and an online tracking environment Have some sort of dedicated expertise to create or run eLearning Love it, want to do more….
- #30 What do you think is a fair price for an eLearning course of 20 minutes’ duration? Free $5k once off $10k once off $20k once off $20k+