The MTL Professional Development Programme is a collection of 202 PowerPoint presentations that will provide you with step-by-step summaries of a key management or personal development skill. This presentation is on "Effective Communications" and will show you why effective communications is at the heart of success in personal and workplace relationships. 

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Slide Topics: The Professional Development Programme
Effective Communications
EFFECTIVE
COMMUNICATIONS
How to connect with others
Slide Topics: The Professional Development Programme

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Slide Topics: The Professional Development Programme
Effective Communications
Attribution: All images are from sources where a Creative Commons license exists for commercial use. All icons are on subscription
from thenounproject. All clipart is from free sources. The MTL Professional Development Programme is copyright of Manage Train
Learn.
Effective
Communications
Introduction: The act of communicating is the most distinguishing feature of
being human. It is something we spend most of our lives doing. Yet, despite
this, it is something that we have still not perfected. In this topic, we'll show
you 7 features of communication and why they are at the heart of the human
experience.

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Slide Topics: The Professional Development Programme
Effective Communications
1. MAN, THE
COMMUNICATOR
It is sometimes said that Man is an
undifferentiated animal. In other words, unlike
other species, man has no special characteristics
for defence, attack, or escape. But man does
have an attribute which has allowed him to out-
class all other species. And that attribute is a
brain that allows him to speak and through
speech, to communicate with his fellow man.
We love, - and often hate, -to communicate
Flickr attribution: /johnragai/15424732622

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Slide Topics: The Professional Development Programme
Effective Communications
2. WHY WE
COMMUNICATE
There are 5 main reasons why we communicate:
a. to learn about our environment
b. to convey our needs to others who can meet
these needs
c. to make contact for affiliation, friendship, and
partnership
d. to work with others to achieve a goal
e. to express ourselves.
Through communicating, man is learner, survivor,
socializer, builder and artist.
Our basic need is to make contact with others
Flickr attribution: /ikezu55/9931127386/

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Slide Topics: The Professional Development Programme
Effective Communications
3.
COMMUNICATIONS
- THE UNIFIER
It seems that at every stage of man's evolution,
the need and desire to communicate has been
present. So strong is our need to communicate
that we seek ever and ever better ways to do it.
In our pre-history, through sign language and
cave paintings, right down to the present day
through computers and satellites, we have
discovered countless ways to communicate with
each other. Our restless search for ever-better
ways to talk may be a sign that we are unlikely
ever to achieve the perfect model of
communications that we seek.
Communication is always about Me andYou
Flickr attribution: /hoffnungsschimmer/17264753128/

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Slide Topics: The Professional Development Programme
Effective Communications
Six Degrees of Separation
If you really want to be an effective
communicator, it helps to see yourself
as someone who is linked to other
people on every level. Quantum
physicists tell us that we (and
everything in the universe) are
actually linked through energy and
vibration. We all come from the same
stuff.
The idea that we are much closer
than we think to other people has led
to the notion, put forward by
American social psychologist Stanley
Milgram, that everyone can find a real
chain of acquaintance to anybody
else by six degrees of separation.
When Columbia University tested this
idea by giving 60,000 volunteers a
random name from anywhere in the
world, 384 of the volunteers found
they were linked to their targets
inside 6 moves.
Flickr attribution: /dougliz/9604436110/

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Slide Topics: The Professional Development Programme
Effective Communications
4.
COMMUNICATIONS-
THE DIVIDER
Despite our longing to make contact and share
our experiences with others, the very nature of
communications serves to divide us. This is
principally experienced through our own
individual ways of expressing ourselves. Until we
have a way of conveying what is on our minds
directly to other people's minds, we will always
have to convey information through the code of
language, be it spoken, written, or non-verbal. As
Russell Hoban says, "After all, when you come
right down to it, how many people speak the
same language, even when they speak the same
language?"
Gridlocked communications where nothing works
Flickr attribution: /joiseyshowaa/7454479488/

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Slide Topics: The Professional Development Programme
Effective Communications
5. THE
COMMUNICATIONS
AGE
If a Martian were to land in our midst and report
back what it saw, the chances are that it would
say: human beings communicate. Our waking
hours are filled with the business of receiving
and relaying information. We wake up in the
morning to the sound of the radio. We watch TV
to find out if the roads to work are clear. When
we arrive at work, we look at our mail, make
phone calls, attend meetings, greet people
informally, send off instructions through the
Internet, plan presentations, chat to colleagues,
catch up on gossip, indulge in office politics. On
the way home, we stop off for a chat at the local,
see some friends and get home for an hour or
two in front of the TV before retiring to bed
ready to start again the next day.
Communicating how to communicate
Flickr attribution: /sbeez/6537103929/

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Slide Topics: The Professional Development Programme
Effective Communications
6. THE PROCESS
OF
COMMUNICATIONS
Despite all the technological advances in
communications, all communication works the
way it has always worked: from one person to
another. In essence, the process couldn't be
simpler. A sender creates a message, encodes it
in a language, and transmits it via a medium. A
receiver receives the message, decodes it, and
responds with understanding. Or not. Simple
though it is, many obstacles get in the way of this
process: the message, the language, the
transmission. But perhaps, chiefly, human beings
themselves.
Round robin: talking, sharing and listening
Flickr attribution: /sbeez/6537149133/

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Slide Topics: The Professional Development Programme
Effective Communications
7. THE BUSINESS
OF
COMMUNICATIONS
By definition, business organisations are
collections of people who communicate: to work
together, to achieve a goal, to express
themselves. That's why communications should
be one of the top priorities of a business and
why it is often the reason for its biggest failures.
It is possible that the key measure of business
success is how well it communicates.
Communication is the life-blood of business
Flickr attribution: /jasoneppink/4824442855/

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Slide Topics: The Professional Development Programme
Effective Communications
This has been a Slide Topic from Manage Train Learn
AFinal
Word
Communicating is at the heart of the human experience. It defines us. And that's why becoming an effective
communicator may well be the secret to a happy, productive, and successful life.