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By Tiffani Hyland
 Can improve your self perception
 Can improve others perception of you
 Can increase knowledge of human
relationships
 Can teach important life skills
 Can help you exercise freedom of speech
 Can help achieve professional success
 Can help navigate a diverse world
 Bodily movement and expressions, space
 Physical attraction, touching
 Time
 Vocal cues
 Clothing and artifacts
 Demonstrate bodily responsiveness
 Lean forward
 Use direct body orientation
 Maintain relaxed but alert positions
 Establish an open body position
 Positive, responsive facial expressions
 Direct eye contact
 Sit or stand close to the speaker
 Be vocally responsive
 Provide supportive utterances
Speaking
Listening
 Encourage additional comments
 Ask questions
 Identify agreements or common
experience
 Vary verbal responses
 Provide clear verbal responses
 Use descriptive, non-evaluative responses
 Use affirmative statements
 Avoid silence
 Allow the other person to hear
Used daily
Used in personal relationships
Used in professional relationships
Used in intrapersonal relationships
Both nonverbal and verbal and
includes listening

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Effective communication

  • 2.  Can improve your self perception  Can improve others perception of you  Can increase knowledge of human relationships  Can teach important life skills
  • 3.  Can help you exercise freedom of speech  Can help achieve professional success  Can help navigate a diverse world
  • 4.  Bodily movement and expressions, space  Physical attraction, touching  Time  Vocal cues  Clothing and artifacts
  • 5.  Demonstrate bodily responsiveness  Lean forward  Use direct body orientation  Maintain relaxed but alert positions  Establish an open body position
  • 6.  Positive, responsive facial expressions  Direct eye contact  Sit or stand close to the speaker  Be vocally responsive  Provide supportive utterances
  • 8.  Encourage additional comments  Ask questions  Identify agreements or common experience  Vary verbal responses  Provide clear verbal responses
  • 9.  Use descriptive, non-evaluative responses  Use affirmative statements  Avoid silence  Allow the other person to hear
  • 10. Used daily Used in personal relationships Used in professional relationships Used in intrapersonal relationships Both nonverbal and verbal and includes listening

Editor's Notes

  1. Reference Pearson, J. C., Nelson, P. E., Titsworth, S., & Harter, L. (2013). Human communication (5th e.d.). New York, NY: McGraw Hill.
  2. Reference Pearson, J. C., Nelson, P. E., Titsworth, S., & Harter, L. (2013). Human communication (5th e.d.). New York, NY: McGraw Hill.
  3. Reference Pearson, J. C., Nelson, P. E., Titsworth, S., & Harter, L. (2013). Human communication (5th e.d.). New York, NY: McGraw Hill.
  4. Reference Pearson, J. C., Nelson, P. E., Titsworth, S., & Harter, L. (2013). Human communication (5th e.d.). New York, NY: McGraw Hill.
  5. Reference Pearson, J. C., Nelson, P. E., Titsworth, S., & Harter, L. (2013). Human communication (5th e.d.). New York, NY: McGraw Hill.
  6. Reference Pearson, J. C., Nelson, P. E., Titsworth, S., & Harter, L. (2013). Human communication (5th e.d.). New York, NY: McGraw Hill.
  7. Reference Pearson, J. C., Nelson, P. E., Titsworth, S., & Harter, L. (2013). Human communication (5th e.d.). New York, NY: McGraw Hill.
  8. Reference Pearson, J. C., Nelson, P. E., Titsworth, S., & Harter, L. (2013). Human communication (5th e.d.). New York, NY: McGraw Hill.