This document discusses supply chain management and e-business. It defines a supply chain as consisting of all parties involved in fulfilling a customer request, including manufacturers, suppliers, transporters, warehouses, retailers, and customers. It outlines the key supply chain management processes: customer order cycle, replenishment cycle, manufacturing cycle, and procurement cycle. It also discusses the role of information technology in supply chain management and the evolution of supply chain management in e-business. Specifically, it notes that e-business allows for a larger selection of products and examples like Amazon and eBay. Finally, it provides an overview of e-commerce and its advantages and disadvantages compared to traditional commerce.

1. Supply Chain
Management and
E - Business
Prepared by:
Afiq Bin Azmi (4164010221)
Muhd Jazli Bin Zainuddin(41640104091)
Vignes A/l Chandran (4143008961)
Muhammad Faadhil Bin Mohd Nurji (4171001141)

2. What is Supply Chain ?
• A supply chain consists of all parties involved,
directly or indirectly, in fulfillment a customer
request.
• The supply chain includes not only the manufacturer
and suppliers, but also transporters, warehouse,
retailers, and even customers themselves.
• These functions include marketing, operations,
distribution, finance, and customer service.

3. Key of SCM Process
Customer Order
Cycle
Replenishment
Cycle
Manufacturing
Cycle
Procurement
Cycle

4. Customer Order Cycle
 Customer arrival
 Customer order entry
 Customer order fulfillment
 Customer order receiving

5. Replenishment Cycle
 Retail order trigger
 Retail order entry
 Retail order fulfillment
 Retail order receiving

6. Manufacturing Cycle
 Order arrival from the distributor, retailer, or
customer
 Production scheduling
 Manufacturing and shipping
 Receiving at the distributor, retailer, or customer

7. Evolution of SCM
 Role of IT in scm
 Role of scm in E-Business
 Integrator

8. Role of IT
• Information is crucial to the performance of a supply
chain because it provides the basis on which supply
chain managers make decisions.
• Information technology consists of the tools used to
gain awareness of information, analyze this
information, and execute on it to increase the
performance of the supply chains.

9. Scm in E-Business
 An e-business finds it easier to offer a large selection
of products than a stores.
 Some examples of e-business such as Alibaba,
Amazon, eBay, Lazada, 11street and others that
offers a much larger selection of gadgets, clothes,
home appliances, groceries, electronics and many
more.

10. Integrator
 Deals with the integration of different areas
 The first one is planning forecasting and
replenishment
 The second is E-business

11. E-
Business
Shipping
Drop
Shipping
Marketing
Payment
Option
Online Store
Setup
Customer
Management

12. E-COMMERCE AND SUPPLY
CHAIN MANAGEMENT

13. E-COMMERCE
 Commonly known as Electronic Marketing.
 It consist of buying and selling goods and services over an
electronic systems Such as the internet and other computer
networks.
 E-commerce is the purchasing, selling and exchanging goods and
services over computer networks (internet) through which
transaction or terms of sale are performed electronically.

14. Different types of e-commerce
 Business-to-business (B2B)
 Business-to-Consumer (B2C)
 Business-to-government (B2G)
 Consumer-to-consumer (C2C)
 Government to consumer (G2C)
 Government-to-business (G2B)

15. E-commerce vs. E-business
 We use the term e-business to refer primarily to the digital
enablement of transactions and processes within a firm, involving
information systems under the control of the firm.
 E-commerce include commercial transactions involving an
exchange of value across organizational boundaries

16. The process of E-commerce

17. E-COMMERCE ACTIVITIES
E-commerce
Activities
Upstream
activities.
Internal SCM
activities
Downstream
activities.
Exchanges
Selling on
your own
Web site
Auctions

18. Advantage Of E-Commerce
 No checkout queues
 Reduce prices
 You can shop anywhere in the world
 Easy access 24 hours a day
 Wide selection to all consumers

19. Disadvantage Of E-Commerce
 Unable to examine products personally
 Not everyone is connected to the Internet
 There is the possibility of credit card number theft

20. THE END. . .