The document discusses Oracle's approach to insight-driven retailing for retailers. It summarizes implementations of Oracle's retail suite for department stores, grocery retailers, and multi-national manufacturers. It then outlines the challenges facing retailers like inflation, fuel prices, and store saturation. The document proposes that Oracle's fusion technology and insight-driven approach can help retailers make optimized decisions across merchandising, supply chain, and operations to improve performance.

1. Oracle Retail – Insight Driven Retailing

2. Paul Dickson Vice President Retail Department Store (Fashion & Homeware) Full centralised Supply Chain implementation and wall to wall Oracle retail suite implemented within 12 months. Financials, Merchandising, Purchasing, Supply Chain Grocery Retail (Ambient, Chilled, Fresh & Frozen) Full lean Supply Chain implementation, centralised distribution, full ERP suite implementation from Merchandising through Supply Chain into Financials. Manufacturing Pan European implementation of ERP Manufacturing systems from planning, MRP, purchasing through to supply chain and financials. Conducted in France, UK, Ireland, Austria, Germany and Spain.

3. Retail’s operating environment

4. INFLATION food utilities disposable income

5. Fuel prices unstable

6. credit CRUNCH

7. demographic shifts

8. Store Saturation

9. Channel Blurring

10. value formats

11. global sourcing

12. Green

13. Scaling Customer Intimacy customer intimacy = 10x the number of decisions per day THOUSANDS OF CUSTOMERS THOUSANDS OF STORES AND MULTIPLE CHANNELS THOUSANDS OF PRODUCTS x x

14. approach

15. Retail Business Processes Span Silos Merchandising Store Operations Supply Chain Corporate Administration Enterprise Performance mgmt Strategy Finance HR Real Estate Marketing Forecasting Merchandise Financial Planning Planning Forecasting Pricing Promotions Item Planning Assortment Planning Allocation Space Planning Inventory Mgmt Warehouse Mgmt Transport Mgmt Sourcing Forecasting Replenishment POS Labor Scheduling Web Catalog Space Management Loss Prevention Learning Management Inventory Mgmt

16. Retail Business Processes Span Silos Merchandising Store Operations Supply Chain Corporate Administration Enterprise Performance mgmt Strategy Finance HR Real Estate Marketing Forecasting Merchandise Financial Planning Planning Forecasting Pricing Promotions Item Planning Assortment Planning Allocation Space Planning Inventory Mgmt Warehouse Mgmt Transport Mgmt Sourcing Forecasting Replenishment POS Labor Scheduling Web Catalog Space Management Loss Prevention Learning Management Inventory Mgmt Assortment Management Inventory Productivity Optimization In-Store Optimization

17. Business Processes Span Silos Fusion Technology Merchandising Corporate Administration Enterprise Performance mgmt Strategy Finance HR Real Estate Marketing Forecasting Merchandise Financial Planning Planning Forecasting Pricing Promotions Item Planning Assortment Planning Allocation Space Planning Store Operations Supply Chain Inventory Mgmt Warehouse Mgmt Transport Mgmt Sourcing Forecasting Replenishment POS Labor Scheduling Web Catalog Space Management Loss Prevention Learning Management Inventory Mgmt Inventory Planning Pricing and Promotions Marketing Assortment Planning Modern Warehousing & Transportation Merchandising Operations Back Office Stores and Channels Execution Modern insight driven retailing

18. Getting Started

19. Generational Step Increasing Value Science Driving Decisions Tuned to customer segments Reacting to signals in real-time Optimize Consumer-Centric Integrated Planning and Inventory Execution Demand-Driven Insight-driven People, Process, Technology Standardize End Game – Insight-Driven Retailing Phased Journey

20. End Game – Insight-Driven Retailing Foundation and Quick Wins Purchasing and allocations based on localized size profiles Optimized markdowns – regional pricing Attribute-based planning Cross channel financial and item planning Optimized return policies Store inventory management

21. End Game – Insight-Driven Retailing Foundation and Quick Wins Integrated assortment, pricing, and space planning Market basket/cross selling analytics leveraged in decision making Segment based marketing and promotions

22. Intimacy / Localization with Efficiency Help retailers make more money by providing insight into customer demand and the power of optimization to every merchandising, marketing, and supply chain decision Demand Forecasting Replenishment Optimization Store Clustering Price Optimization Promotional Optimization Size Optimization Pre-pack Optimization Assortment Optimization Space Optimization Transportation Optimization Workforce Optimization

23. Oracle Approach Insight Driven Retailing Business process driven Planning tied to execution Leverage science to scale more precise decision making Prioritized data and alerts presented to user User Resolve System Resolve Alerts and Exceptions Prioritization Planning Decisions Execution Science Customer Insight

24. Pulling it all Together Technology Platform Retail Process Pack Workspace

25. Pulling it all Together Technology Platform Retail Process Pack Workspace

26. Over 1,900 Retail Customers!

27. YTD Go-Lives More than 500 Product Go-Lives to Date AMERICAS EMEA MSRetail JAPAC

28. Thank You insight driven retailing