3. Usage
Communications
e-Participation
Networking
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e-Learning
Access to information
Collaboration Sharing of content
4. Internet Stats
2 billion users (2011)
average user spends 14h/week
900 million USD for a single day is the max
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users spent for shoping
500 million websites online (2011)
5x1018 bytes (units of data) on Internet (2005)
– “equivalent in size to all words ever spoken by
humans since the dawn of time”
7. Search Engines
Over 70 billion searches
done by users per month
Tips:
Examples: • word sequence ( “ “ )
www.google.com • boolean ( NOT, AND, OR )
www.bing.com
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• forced word ( + )
www.altavista.com • wildcard ( * )
• synonim ( ~ )
• define filter ( define: )
• filters: allintitle, site, filetype, intext, inurl...
Search Engine Optimisation
Deep web
~ 400-550 times bigger with quality content over 1000 times greater
than that of the searchable web
9. Information Overload
• Need to be constantly informed
• Increased amount of news available
– Newspapers
– Official Documents
– Web 2.0 (Blogs, Facebook)
• Difficulty to cope with flow of information
• Need to concentrate and select News
10. News aggregation: RSS
• RSS = Really Simple Syndication
– To keep track of updates
• Aggregator
– To monitor several sites at the same time
• Netvibes
– An aggregator
- To create your own reference page
- To select relevant information
- To access content easily
Example: http://www.netvibes.com/diplosor
11. Open Encyclopaedia
www.wikipedia.org
3,500,000 articles
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Collaborative work vs. reliability
15. Instant Messenger
Instant access
Multi-party participation
Allows multi-tasking
Additional features: video, voice, file sharing,
desktop sharing...
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Skype
Windows Live
MSN
Yahoo
Google
16. VoIP / Videoconferencing
Voice-over-IP
b) free online services (Skype)
c) offers by Internet Service Providers
d) “in-house” solutions
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Videoconferencing ...
- high bandwidth demand (good Internet connection)
- limited support for free services
- limited quality and number of parties
18. Blog (and Vlog)
Over 126 million blogs (2009)
Private
http://bildt.blogspot.com/
vs.
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professional
http://carlbildt.wordpress.com/2009/10/10/viktiga-undertecknanden/
or
http://www.guardian.co.uk/society/2006/oct/23/internationalaidanddevelopment.su
dan
Should diplomats blog ?
19. Micro-blogging
Twitter
www.twitter.com
27.3 million of tweets on Twitter are posted per day
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21. Social Networks
Facebook
900 million members...
...500 billion minutes monthly spending total over...
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...an average user has 130 friend connections...
of candidates 25% for U.S. Senate have posted...
(their own profiles (2006
...Barack Obama leveraged online social networks to
raise 55 million USD (2008)
22. Sharing Videos and Photos
YouTube
users upload almost
20 hours of video every minute
DiploFoundation
Blip
Flickr
Picasa
26. Shared Documents
Text (word), spreadsheet, internal sites...
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27. Wiki
O n e M in u te W ik i
W ik iW o rd
W ikiW iki
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W ik iP ag e
D r a m a tic In d e tity
Collaborative work W hyW ik iW o rks
W ikiW ikiW eb
Non-linear structure
Hyper-links
Easily maintained
Comments and feedbacks
29. Other
Infrastructure:
Intranet databases
e-Government services
e-Voting
DiploFoundation
Mobile device services (games, quizzes)
Geographic information system (GIS)
Enterprise resource planning (ERP)
30. The E-diplomat’s 2012 Toolkit
Information Communication
•Search engines (ex Google) •E-mail (ex Gmail, Yahoo!)
•Wikis (ex Wikipedia) •Blogs (ex Wordpress)
•Forums/communities (ex Ning) •Microblogs (ex Twitter)
•Aggregators (ex iGoogle, Netvibes) •Video/photo sharing (ex Flickr, YouTube)
•RSS feeders (ex Google Reader) •Social networks (ex Facebook, Ning,
•Tagging (ex Delicious) LinkedIn)
•E-mail alerts (ex Google Alerts) •Instant messengers (ex MSN, Skype,
•Mind maps (ex Mindmanager) Gtalk)
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•Personal home pages (ex Netbives) •VoIP (Voice over Internet Protocol)
•Document reader (ex PDF)
•Online storage (ex Dropbox)
Representation Negotiations
•RP and tele/videoconferencing (ex •E-mail (ex Gmail, Yahoo!)
Webex) •Wikis (ex Wikispaces)
•Instant messengers (ex Skype, Gtalk) •Online document editing (ex Google
•Webinars (ex GVO) Docs, iEtherpad)
•VoIP (ex Voipstunt) •Online calendars/planners (ex Doodle,
Evite)
31. + E - Tools
Diplomat at Work
What diplomats do at daily basis?
32. + E - Tools
Diplomat at Work
What diplomats do at daily basis?
Mindmanager Google Desktop
Google Docs Wikipedia
Delicious Google Calendar
Picasa
Netvibes
Google Desktop
Mindmanager
Wikipedia
Google Docs
Google Alerts
Delicious
Netvibes Google Desktop
Wikipedia Wikipedia
Google Alerts Google Alerts
Delicious Delicious
Evite
Mindmanager
Doodle
Skype
Skype
While we are discussing today, in this hour, XX new tools are uploaded at the Internet. They will join collection of close to 1 million e-tools available today, including 150.000 applications only for Iphone and Ipad. We have selected a few probably most familiar such as… How to select the right one out of million e-tools. There is no scientific criterion. It is usually matter of your specific need or recommendation of another user. If you have a need you will look for tools. But recommendation from your colleague may be a shortcut. It can save you time. It is the reason why we have started e-diplomacy initiative in order to provide space for sharing experiences with other users from the diplomatic community.
The problem for you, as well as for 2 billion other users of the Internet, is information overload. In your case it is event more important, since - being a diplomat - information is your key professional resource. You need to be constantly informed on issues you are working on, you are communicating, editing reports, lobbing. Your information should be well documented and reliable.
The problem for you, as well as for 2 billion other users of the Internet, is information overload. In your case it is event more important, since - being a diplomat - information is your key professional resource. You need to be constantly informed on issues you are working on, you are communicating, editing reports, lobbing. Your information should be well documented and reliable.
Sub-header page
What diplomats do at daily basis? DiploFoundation has conducted the research and we have identified the following 8 areas of diplomats’ d daily work. Though it is not stipulated in the Vienna Convention on Diplomatic relations 1961 (article 3), nevertheless it is reality of daily routine. As you can see, all our traditional core activities could be associated by e-tools. Negotiation is bread and butter of diplomacy. Drafting is usually the key part of negotiations. I am sure that most of you already have some experience in negotiating documents by using track changes and sometimes Wiki and that you experienced frustration of keeping track of correct version of negotiating document. Mind manager is a very good visualization tool that can help in preparing presentations or writing reports. Skype and other Internet telephony services are already used for negotiations and video-conferencing. Wikipedia became an online reference. By relying one the creativity and input of millions Wikipedia is increasingly reliable resource. Sometimes it is even better than traditional core analysis. Even if you do not have your diplomat on the spot in almost any country, you have Wikipedia contributor constantly providing first hand and updated information. Diplomats collect, verify and manage information. Third, communication is the key area of diplomacy. While representing their respective state, diplomats communicate with representatives of other countries, with the host state, with the media, with their own HQ. (What somebody said, what is blood for human body it is communication for diplomats. Without communication diplomacy does not exist.) Many diplomatic activities centered on events, being bilateral meetings, conferences, receptions or event like this one. As our colleagues from Maltese and Swiss mission can confirm, the organization of even simple events, like this one, involve a lot of communication and use of e-tools. Networking and Lobbying is essential part of promoting state interests, weather it is organizing receptions or promoting your candidate for the UN-function or corridor diplomacy. Diplomacy is usually associated with traveling and missions abroad, Even in the era of information society, diplomats travel and do missions as they used to do since our predecessor realised that it was better to negotiate than to fight. (Westphalia treaty, 1648). I am sure that you are spending long hours writing reports to your respective capitals. If I may say so. Reporting is one of the core diplomatic functions which are rarely thought in diplomatic services. When a diplomat joins diplomatic services he never think of becoming manager. But in reality, especially on higher levels of hierarchy, you have to manage people and resources. As you know it is not an easy task. The fact that embassies could be small does not reduce management complexities. On the contrary, you are expected to perform a multiple tasks at the same time. So, how should we use e-tools in all these activities? As you can see, all our traditional core activities could be associated by e-tools. I am sure that most of you already have some experience in negotiating documents by using track changes and sometimes Wiki and that you experienced frustration of keeping track of correct version of negotiating document. Mind manager is a very good visualization tool that can help in preparing presentations or writing reports. Skype and other Internet telephony services are already used for negotiations and video-conferencing. Wikipedia became an online reference. By relying one the creativity and input of millions Wikipedia is increasingly reliable resource. Sometimes it is even better than traditional core analysis. Even if you do not have your diplomat on the spot in almost any country, you have Wikipedia contributor constantly providing first hand and updated information.
What diplomats do at daily basis? DiploFoundation has conducted the research and we have identified the following 8 areas of diplomats’ d daily work. Though it is not stipulated in the Vienna Convention on Diplomatic relations 1961 (article 3), nevertheless it is reality of daily routine. As you can see, all our traditional core activities could be associated by e-tools. Negotiation is bread and butter of diplomacy. Drafting is usually the key part of negotiations. I am sure that most of you already have some experience in negotiating documents by using track changes and sometimes Wiki and that you experienced frustration of keeping track of correct version of negotiating document. Mind manager is a very good visualization tool that can help in preparing presentations or writing reports. Skype and other Internet telephony services are already used for negotiations and video-conferencing. Wikipedia became an online reference. By relying one the creativity and input of millions Wikipedia is increasingly reliable resource. Sometimes it is even better than traditional core analysis. Even if you do not have your diplomat on the spot in almost any country, you have Wikipedia contributor constantly providing first hand and updated information. Diplomats collect, verify and manage information. Third, communication is the key area of diplomacy. While representing their respective state, diplomats communicate with representatives of other countries, with the host state, with the media, with their own HQ. (What somebody said, what is blood for human body it is communication for diplomats. Without communication diplomacy does not exist.) Many diplomatic activities centered on events, being bilateral meetings, conferences, receptions or event like this one. As our colleagues from Maltese and Swiss mission can confirm, the organization of even simple events, like this one, involve a lot of communication and use of e-tools. Networking and Lobbying is essential part of promoting state interests, weather it is organizing receptions or promoting your candidate for the UN-function or corridor diplomacy. Diplomacy is usually associated with traveling and missions abroad, Even in the era of information society, diplomats travel and do missions as they used to do since our predecessor realised that it was better to negotiate than to fight. (Westphalia treaty, 1648). I am sure that you are spending long hours writing reports to your respective capitals. If I may say so. Reporting is one of the core diplomatic functions which are rarely thought in diplomatic services. When a diplomat joins diplomatic services he never think of becoming manager. But in reality, especially on higher levels of hierarchy, you have to manage people and resources. As you know it is not an easy task. The fact that embassies could be small does not reduce management complexities. On the contrary, you are expected to perform a multiple tasks at the same time. So, how should we use e-tools in all these activities? As you can see, all our traditional core activities could be associated by e-tools. I am sure that most of you already have some experience in negotiating documents by using track changes and sometimes Wiki and that you experienced frustration of keeping track of correct version of negotiating document. Mind manager is a very good visualization tool that can help in preparing presentations or writing reports. Skype and other Internet telephony services are already used for negotiations and video-conferencing. Wikipedia became an online reference. By relying one the creativity and input of millions Wikipedia is increasingly reliable resource. Sometimes it is even better than traditional core analysis. Even if you do not have your diplomat on the spot in almost any country, you have Wikipedia contributor constantly providing first hand and updated information.