E-Diplomacy:
Between Tradition and
Innovations
Jovan Kurbalija &
Vladimir Radunović
Kolašin, Montenegro
June 2013
Internet: Dependence
2
Internet: Dependence
E-Diplomacy, Kolašin, June 2013
3
E-Diplomacy, Kolašin, June 2013
4
“Walking the Talk”
http://www.diplomacy.edu/e-diplomacy
E-Diplomacy, Kolašin, June 2013
6
Context of our discussion
Interplay between
Continuity and
Change
E-Diplomacy, Kolašin, June 2013
7
 24 hours day
 8 pieces of
information in
working memory
 148 stable social
contacts ...
E-Diplomacy, Kolašin, June 2013
8
Thousands years of
the history of diplomacy
Evolution of Diplomacy: Continuity &
Change
Story of Continuity and Change
“My God, this is
the end of
diplomacy.”
Reaction of Lord Palmerston when he
received the fi...
E-Diplomacy, Kolašin, June 2013
10
E-Diplomacy, Kolašin, June 2013
11
E-Diplomacy, Kolašin, June 2013
12
E-Diplomacy, Kolašin, June 2013
13
British Cable Monopoly
EVOLUTION of Modern Diplomacy
 Changes in the ENVIRONMENT for diplomatic
activities
 Introduction of NEW TOPICS on diplo...
WHERE?
NEW ENVIRONMENT
FOR DIPLOMATIC ACTIVITIES
E-Diplomacy, Kolašin, June 2013
15
Changing ENVIRONMENT for Diplomatic Activities
 Globalisation & Interdependence
 Disintermediation (“no need for the mid...
Globalisation&Interdepende
nce
E-Diplomacy, Kolašin, June 2013
17
Disintermediation
Embassies? Citizens?
E-Diplomacy, Kolašin, June 2013
18
New National Assets
E-Diplomacy, Kolašin, June 2013
19
530.000 .me domains with
owners from 200 countries and
territories....
Cable Geo-Strategy
E-Diplomacy, Kolašin, June 2013
20
Data Geo-Strategy
E-Diplomacy, Kolašin, June 2013
21
Emotional Geo-Strategy
E-Diplomacy, Kolašin, June 2013
22
Source:
http://www.facebookstories.com/stories/1574/interactive-...
New Actors
- Facilitated by the
Internet-based
communication
- Beyond governments
and political elites
- Diplomats’ monopo...
Inter-professional Communication
E-Diplomacy, Kolašin, June 2013
24
DiploFoundation
25
DiploFoundation
Perceptions and Professional Cultures
National Culture
Organisational Culture
Professional Culture
E-Diplo...
Space
E-Diplomacy, Kolašin, June 2013
27
WHAT?
NEW TOPICS
ON DIPLOMATIC AGENDAS
E-Diplomacy, Kolašin, June 2013
28
NEW TOPICS on Diplomatic Agendas
• Climate Change
• Global Health
• Internet Governance
• Energy
• Bio-diversity
• Migrati...
E-Diplomacy, Kolašin, June 2013
30
E-Diplomacy, Kolašin, June 2013
31
DiploFoundation
IG
E-Diplomacy, Kolašin, June 2013
32
DiploFoundation
Telecom infrastructure
(cable, wireless, ...)
Protocols, standards and services
(DNS, TCP/IP, SSL...)
Cont...
DiploFoundation
Source: ITU indoFec “ICT Regulation Toolkit”
IAP
Telcos
IXP
Access
DiploFoundation
Domain
addr.
IP addr.
coe.int
193.164.
229.87
RIR
Registries
Registrars
Critical Internet Resources (CIR)
DiploFoundation
Telecom industry
Service industry
Content industry
Cloud services providers
Cloud and content
Cyber-Security
DiploFoundation
“Internet of Things” and Smart Cities
HOW?
NEW TOOLS
FOR DIPLOMATIC ACTIVITIES
E-Diplomacy, Kolašin, June 2013
39
E-tools for
Diplomatic
Activities
Vladimir Radunovic, DiploFoundation 2013 E-Diplomacy, Kolašin, June 2013
40
NEW TOOLS
WEB 1.0 (websites and e-mail)
Huge amount of information
Google-based knowledge
How to get relevant and reliable...
DiploFoundation
 2.4 billion users (2012)
 800 million active Facebook users
 2.7 billion “likes” per day
 200 million...
Approximately 140 MFAs have established
an online presence.
38% use Twitter
37% use Facebook
28% use YouTube
6% have a blo...
Twiplomacy
128 heads of states on Twitter
250 accounts of world leaders
E-Diplomacy, Kolašin, June 2013
44
DiploFoundation
E-Diplomacy, Kolašin, June 2013
45
“Everyone tells me I should be on Twitter, should I?”
Twitter?
DiploFoundation
E-Diplomacy, Kolašin, June 2013
46
What is the best timing to join e-diplomacy?
E-Diplomacy, Kolašin, June 2013
47
Some principles…to be augmented
 Put users, diplomats, particularly young officials in the driving seat.
 Make it as sim...
Skills and knowledge
ONE DAY – learn how
to use e-tools
technically
ONE MONTH – learn
about organisation and
culture of e-...
essential
e-competencies
for diplomats
communicatecreate
collaborate curate
critique
audiences
Five Main Competences (5Cs)
E-Diplomacy, Kolašin, June 2013
51
Curate
 Find - Internet search, Wikipedia, Google
scholar, e-resources, image textbook, etc
 Filter - RSS feeds,
 Colla...
eg. RSS – Netvibes: http://www.netvibes.com/diplosor
E-Diplomacy, Kolašin, June 2013
53
Beware of
filter bubbles…
54
Communicate
 Share /disseminate/ distribute - wiki,
blog, discussion forum, email, Google+,
twitter, online social networ...
Case study: Car of Canadian Embassy in Beijing
5656
E-Diplomacy, Kolašin, June 2013
Collaborate
 Wikis
 Google tools
 Blogs
 Webinars
 Integrated portals (mobile accessible
websites)
 Social networks
...
E-Diplomacy, Kolašin, June 2013
58
DiploFoundation
E-Diplomacy, Kolašin, June 2013
59
§
E-Diplomacy, Kolašin, June 2013
60
61
Create
 Make digital content including audio,
image, text, website, blog, video, wikis
 Protect content through copyrigh...
63
E-Diplomacy, Kolašin, June 2013
64
E-Diplomacy, Kolašin, June 2013
65
Open data –
are you ready?
E-Diplomacy, Kolašin, June 2013
66
Critique
 Monitor online media
 Assess the validity/authenticity of
sites/information
 Reflect on one’s own practice an...
E-Diplomacy, Kolašin, June 2013
68
69
BrianSolis–Theconversationprism
http://www.theconversationprism.com/
E-Diplomacy, Kolašin, June 2013
70
Good luck
with your
exams!
E-Diplomacy, Kolašin, June 2013
71
DiploFoundation
Web:
www.diplomacy.edu/e-diplomacy
Twitter:
@eDiplomat
Facebook:
www.facebook.com/ediplomacy
Jovan Kurbali...
Upcoming SlideShare
Loading in …5
×

E-diplomacy - Between Tradition and Innovations

2,549 views

Published on

Presentation on e-diplomacy delivered at 6th Montenegro Summer School for Young Diplomats "Gavro Vukovic"
CC DiploFoundation

Published in: Technology, Business
  • Be the first to comment

E-diplomacy - Between Tradition and Innovations

  1. 1. E-Diplomacy: Between Tradition and Innovations Jovan Kurbalija & Vladimir Radunović Kolašin, Montenegro June 2013
  2. 2. Internet: Dependence 2
  3. 3. Internet: Dependence E-Diplomacy, Kolašin, June 2013 3
  4. 4. E-Diplomacy, Kolašin, June 2013 4 “Walking the Talk”
  5. 5. http://www.diplomacy.edu/e-diplomacy
  6. 6. E-Diplomacy, Kolašin, June 2013 6 Context of our discussion Interplay between Continuity and Change
  7. 7. E-Diplomacy, Kolašin, June 2013 7  24 hours day  8 pieces of information in working memory  148 stable social contacts to maintain (Dunbar’s number)
  8. 8. E-Diplomacy, Kolašin, June 2013 8 Thousands years of the history of diplomacy Evolution of Diplomacy: Continuity & Change
  9. 9. Story of Continuity and Change “My God, this is the end of diplomacy.” Reaction of Lord Palmerston when he received the first telegraph back in 1850s However… Lord Palmerston E-Diplomacy, Kolašin, June 2013 9
  10. 10. E-Diplomacy, Kolašin, June 2013 10
  11. 11. E-Diplomacy, Kolašin, June 2013 11
  12. 12. E-Diplomacy, Kolašin, June 2013 12
  13. 13. E-Diplomacy, Kolašin, June 2013 13 British Cable Monopoly
  14. 14. EVOLUTION of Modern Diplomacy  Changes in the ENVIRONMENT for diplomatic activities  Introduction of NEW TOPICS on diplomatic agendas  Introduction of NEW TOOLS for diplomatic activities E-Diplomacy, Kolašin, June 2013 14
  15. 15. WHERE? NEW ENVIRONMENT FOR DIPLOMATIC ACTIVITIES E-Diplomacy, Kolašin, June 2013 15
  16. 16. Changing ENVIRONMENT for Diplomatic Activities  Globalisation & Interdependence  Disintermediation (“no need for the middle man”)  New Assets and Cable Geo-Strategy  New Actors – Inclusiveness  Space E-Diplomacy, Kolašin, June 2013 16
  17. 17. Globalisation&Interdepende nce E-Diplomacy, Kolašin, June 2013 17
  18. 18. Disintermediation Embassies? Citizens? E-Diplomacy, Kolašin, June 2013 18
  19. 19. New National Assets E-Diplomacy, Kolašin, June 2013 19 530.000 .me domains with owners from 200 countries and territories. If one domain cost Euro 10 it brings 5 million Euro to local economy Premium domains are much more expensive. This month competition for Around.ME, Hire.ME, Fund.ME, Find.ME, For.ME
  20. 20. Cable Geo-Strategy E-Diplomacy, Kolašin, June 2013 20
  21. 21. Data Geo-Strategy E-Diplomacy, Kolašin, June 2013 21
  22. 22. Emotional Geo-Strategy E-Diplomacy, Kolašin, June 2013 22 Source: http://www.facebookstories.com/stories/1574/interactive-mapping-the-world-s-friendships#color=continent&story=1&country=ME
  23. 23. New Actors - Facilitated by the Internet-based communication - Beyond governments and political elites - Diplomats’ monopoly in foreign relations has been undermined. - Need for dialogue with new actors in diplomacy (broad enough – deep enough). E-Diplomacy, Kolašin, June 2013 23
  24. 24. Inter-professional Communication E-Diplomacy, Kolašin, June 2013 24
  25. 25. DiploFoundation 25
  26. 26. DiploFoundation Perceptions and Professional Cultures National Culture Organisational Culture Professional Culture E-Diplomacy, Kolašin, June 2013 26
  27. 27. Space E-Diplomacy, Kolašin, June 2013 27
  28. 28. WHAT? NEW TOPICS ON DIPLOMATIC AGENDAS E-Diplomacy, Kolašin, June 2013 28
  29. 29. NEW TOPICS on Diplomatic Agendas • Climate Change • Global Health • Internet Governance • Energy • Bio-diversity • Migration • ….. Multidisciplinary Nature of the New Topics E-Diplomacy, Kolašin, June 2013 29
  30. 30. E-Diplomacy, Kolašin, June 2013 30
  31. 31. E-Diplomacy, Kolašin, June 2013 31
  32. 32. DiploFoundation IG E-Diplomacy, Kolašin, June 2013 32
  33. 33. DiploFoundation Telecom infrastructure (cable, wireless, ...) Protocols, standards and services (DNS, TCP/IP, SSL...) Content and applications (HTML, FTP, XML) Internet Layers
  34. 34. DiploFoundation Source: ITU indoFec “ICT Regulation Toolkit” IAP Telcos IXP Access
  35. 35. DiploFoundation Domain addr. IP addr. coe.int 193.164. 229.87 RIR Registries Registrars Critical Internet Resources (CIR)
  36. 36. DiploFoundation Telecom industry Service industry Content industry Cloud services providers Cloud and content
  37. 37. Cyber-Security
  38. 38. DiploFoundation “Internet of Things” and Smart Cities
  39. 39. HOW? NEW TOOLS FOR DIPLOMATIC ACTIVITIES E-Diplomacy, Kolašin, June 2013 39
  40. 40. E-tools for Diplomatic Activities Vladimir Radunovic, DiploFoundation 2013 E-Diplomacy, Kolašin, June 2013 40
  41. 41. NEW TOOLS WEB 1.0 (websites and e-mail) Huge amount of information Google-based knowledge How to get relevant and reliable information? WEB 2.0 (wiki, blog, social networking) Centrality of the Text & Drafting Informal Communication Importance for Policy and Social Networking Web 3.0. (Virtual Reality) Virtual Embassy Virtual Negotiations E-Diplomacy, Kolašin, June 2013 41
  42. 42. DiploFoundation  2.4 billion users (2012)  800 million active Facebook users  2.7 billion “likes” per day  200 million active Twitter users  175 million tweets per day  6.7 billion of mobile subscriptions  1.1 billion of global smartphone subscribers Internet Stats E-Diplomacy, Kolašin, June 2013 42
  43. 43. Approximately 140 MFAs have established an online presence. 38% use Twitter 37% use Facebook 28% use YouTube 6% have a blog (or blog roll) on their main website. (DiploFoundation study – ongoing) MFAs and social media E-Diplomacy, Kolašin, June 2013 43
  44. 44. Twiplomacy 128 heads of states on Twitter 250 accounts of world leaders E-Diplomacy, Kolašin, June 2013 44
  45. 45. DiploFoundation E-Diplomacy, Kolašin, June 2013 45 “Everyone tells me I should be on Twitter, should I?” Twitter?
  46. 46. DiploFoundation E-Diplomacy, Kolašin, June 2013 46
  47. 47. What is the best timing to join e-diplomacy? E-Diplomacy, Kolašin, June 2013 47
  48. 48. Some principles…to be augmented  Put users, diplomats, particularly young officials in the driving seat.  Make it as simple as possible.  The higher the budget often  the lower the impact of e-diplomacy projects.  Avoid a grand e-diplomacy strategy.  You cannot succeed without failure. Make sure that failures are contained and cheap and that lessons are learned.  The most valuable resource is in the huge knowledge and experience in people around you. Make sure you utilise it.  E-diplomacy is much more than public diplomacy.  You cannot control the message in social media.  Top leadership is innovation’s best friend. E-Diplomacy, Kolašin, June 2013 48
  49. 49. Skills and knowledge ONE DAY – learn how to use e-tools technically ONE MONTH – learn about organisation and culture of e-tools, esp. social media space ONE YEAR – use e- tools effectively E-Diplomacy, Kolašin, June 2013 49
  50. 50. essential e-competencies for diplomats
  51. 51. communicatecreate collaborate curate critique audiences Five Main Competences (5Cs) E-Diplomacy, Kolašin, June 2013 51
  52. 52. Curate  Find - Internet search, Wikipedia, Google scholar, e-resources, image textbook, etc  Filter - RSS feeds,  Collate/collect: social and personal bookmarking, mind-mapping, online storage  Public curation E-Diplomacy, Kolašin, June 2013 52
  53. 53. eg. RSS – Netvibes: http://www.netvibes.com/diplosor E-Diplomacy, Kolašin, June 2013 53
  54. 54. Beware of filter bubbles… 54
  55. 55. Communicate  Share /disseminate/ distribute - wiki, blog, discussion forum, email, Google+, twitter, online social networks  Promote - twitter, blog, online social networks, and email  Engage, engage, engage  Anticipate and react E-Diplomacy, Kolašin, June 2013 55
  56. 56. Case study: Car of Canadian Embassy in Beijing 5656 E-Diplomacy, Kolašin, June 2013
  57. 57. Collaborate  Wikis  Google tools  Blogs  Webinars  Integrated portals (mobile accessible websites)  Social networks E-Diplomacy, Kolašin, June 2013 57
  58. 58. E-Diplomacy, Kolašin, June 2013 58
  59. 59. DiploFoundation E-Diplomacy, Kolašin, June 2013 59
  60. 60. § E-Diplomacy, Kolašin, June 2013 60
  61. 61. 61
  62. 62. Create  Make digital content including audio, image, text, website, blog, video, wikis  Protect content through copyright, privacy, digital footprint E-Diplomacy, Kolašin, June 2013 62
  63. 63. 63
  64. 64. E-Diplomacy, Kolašin, June 2013 64
  65. 65. E-Diplomacy, Kolašin, June 2013 65
  66. 66. Open data – are you ready? E-Diplomacy, Kolašin, June 2013 66
  67. 67. Critique  Monitor online media  Assess the validity/authenticity of sites/information  Reflect on one’s own practice and that of one's peers - blogs, forums etc E-Diplomacy, Kolašin, June 2013 67
  68. 68. E-Diplomacy, Kolašin, June 2013 68
  69. 69. 69
  70. 70. BrianSolis–Theconversationprism http://www.theconversationprism.com/ E-Diplomacy, Kolašin, June 2013 70
  71. 71. Good luck with your exams! E-Diplomacy, Kolašin, June 2013 71
  72. 72. DiploFoundation Web: www.diplomacy.edu/e-diplomacy Twitter: @eDiplomat Facebook: www.facebook.com/ediplomacy Jovan Kurbalija jovank@diplomacy.edu @jovankurbalija Vladimir Radunovic vladar@diplomacy.edu @vradunovic

×