The document summarizes the dos and don'ts of marketing presented by Fiona Spencer at the Growing Gloucestershire Conference on June 11th 2014. Some key dos included having marketing at the heart of the business, understanding the market, innovating, and sweating the small details. Some don'ts were hanging the mission statement in reception, trying to be all things to all people, and neglecting existing customers. The presentation emphasized the importance of brand, strategy, and communication in effective marketing.