Peter C. Bowers is a multi-talented innovator with marketing and administrative experience in a wide variety of tasks including managing projects, providing customer service, handling escalated customer issues, and training new hires. He has strong skills in Microsoft Office, website platforms like WordPress, and Adobe software as well as experience in marketing, communications, and radio production.

1. Peter C. Bowers
36 West Street
Pepperell, MA 01420
Pete_bowers@hotmail.com
Cell 603-494-2211
SUMMARY
I am a multi-talented innovator with marketing and administrative experience in a wide variety of tasks
HIGHLIGHTS OF QUALIFICATIONS
• Ability to manage high volumes of projects, utilizing organizational skills with attention to detail
• Proficient in both Wholesale, Retail, standard and e-commerce website consultant process and requirements
• Provides outstanding customer service with experience in all customer and partner interactions
• Handles escalated customer issues via email and/or phone as they relate to Web Site Experts (WSE) processes
• Project-oriented and well organized
• Ability to work independently, utilize documentation effectively and communicate technical concepts to non-
technical people
• Excellent teacher/trainer; patient and effective when working with a wide range of personalities
RELEVANT EXPERIENCE
Computer Skills
• Strong knowledge of Microsoft Office programs such as Word, Excel, Office 365, and Power Point
• Very strong knowledge of website platforms such as CM4ALL, Pinnacle Cart, Web Force, and WordPress
• Working knowledge of Adobe Audition, Premiere, Illustrator, Dreamweaver and Photoshop
Administrative Skills
• Exhibits objectivity and openness to others and contributes to building a positive team spirit. Responds very quickly
to requests for service and assistance and can be counted on to keep commitments.
• Has both customer and company focus. Offers solutions to clients and works hard to meet service level agreements,
including follow-up and making sure work is accurate.
• Demonstrated ability to work with confidential data through tasks such as in-house printing and distribution of
paychecks, garnishment of wages, incentive calculations, and taxes
• Built and organized complex spreadsheets with manually compiled data
Marketing/Communication Experience
• Actively participated in corporate branding meetings to contribute to the overarching marketing message for a global
consulting organization

2. • Performed detail analysis on competitive offerings for an Oracle User Group for use in rejuvenating an online
community
• Conducted search engine ranking and optimization analysis for corporate website
• Scheduled and coordinated graphic design/copy writing projects for Internet/Catalog Marketing
Teaching/Supervising
• Successfully trained new hires in all aspects of Website Coordinator position
• Provides mentoring and support to team including floating project support due to absent team members
• Effectively trained six people in basic technical operation of radio station and production techniques
• Successfully maintained cordial working relations while providing constructive feedback on errors requiring
correction
EMPLOYMENT HISTORY
Deluxe Corporation: 6/12 to Present
Senior Website Coordinator 7/14 to Present
Taking on additional responsibilities including a higher volume of website projects, handling escalated customer
issues, and training of new hires
Website Coordinator 6/12 – 7-14
Central point of contact between the customer and the Website Design team, handling a high volume of website
projects. These projects include standard websites, e-commerce websites, company logos, and business Facebook
pages. This role works directly with the customer to gather information needed to produce their project. Utilizes
project coordination skills interacting with Website Coordinators as well as Copywriters and Designers. Also
oversees transfer of web domain hosting, SEO, Email marketing, and troubleshooting of technical issues.
Career Connections Staffing: 11/06 – 2/08
• KBace Technologies - Creative Content Developer - 9/07 - 2/08
• Brookstone Inc - Direct Marketing Project Coordinator - 6/07 - 9/07
• Brookstone Inc - Visual Communications Coordinator - 11/06 - 9/07
WEIM Radio, Fitchburg, MA Announcer and Producer 6/00-8/06
EDUCATION
Fitchburg State College Fitchburg, MA
BS Communications/Media 2006
Dual Concentration in Communication Theory and Video Production
Member of Communications National Honor Society (Lambda Pi Eta)
* References available upon request