Don Gerrard Santos Ituriaga has over 15 years of experience in hotel front desk operations and customer service. He is currently the Front Desk Supervisor at Movenpick Hotel in Dubai, where he manages daily front desk operations and handles guest issues. Prior to this, he worked in several front desk and guest service roles at hotels in Dubai, Kuwait, and the Philippines. He has a Bachelor's degree in Mass Communication and seeks to use his strong organizational and customer service skills to obtain a new position.