Dokk1 - Rolf Hapel

Dokk1 - Urban Mediaspace Aarhus
Rolf Hapel
Director
Citizens’ Services and Libraries
City of Aarhus
Denmark

1. The project
2. Society trends and libraries
3. User involvement
4. Digital development
5. A new culture?

Library and Citizens’ Services 18.000 m2
Rental spaces 11.000 m2
Covered outdoor area under building 10.500 m2
Areas for tecnical equipment and depots 4000 m2
Automatic P-facility for 1.000 cars
Arrival Center
+
Opening of river
Etablishing of harbour squares and spaces
Traffic regulation
Light rail tracé
Climate protection (flooding) of central city
The Project
The largest construction
project in the history of
Aarhus municipality

Costs Mill. Euro
Economic Frame for the total project
Urban Mediaspace Aarhus 280
Financing Mill. Euro
Foundations Realdania og Realdania
Byg
100
Sale of old main library and
capitalising of rental income
55
The Municipality 119
Salling Foundation + Maersk
Foundation
6
I alt 280
Ecnomy
Rolf Hapel, Borgerservice og Biblioteker, Aarhus

3 times the size of the public area
- now on two levels
Special place for kids and their families
- 5 times the old childrens
Increaset level of technology
- the building, the functions, the size
Learning activities and partnerships
Increased opening hours

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

The political process 1998-2005
1998 – Analysis point to four possible locations for a library
1999 – Idea competition for the urban harbor areas
2001 – City’s business promotion plan included ’Multimedia House’
2001 – City plan
2003 – City Council agree on investment plan
2004 - City Council agree on location
2003 – September: Master plan for urban harbor areas
2005 – Money for the project planning phase on ’Multimedia House’

2007 – Competition format, determination of core values and vision
2008 – Clustering of projects from several to one, competition brief,
partnership with Realdania Foundation
2009 – Competition won by SHL, Alectia Engineers and Kirstine
Jensens landscape architects
2009/11 – Local plan, project planning, provision of project contracts
2011 - Ground breaking
2012 - Increased money for running costs in technical budget
2013 - Additional budget granted because of the building size
2014 - Additional budget granted because of increased opening hours
2015 - Opening of Dokk1
The political process 2005-2015

Libraries of the industrial age
Democracy
Free and equal access to
information
+ Education
Support to the formal education
system
+ Culture
Access to cultural heritage and
experiences
= Success
60 -70 % of population users

Urbanity..

Mobility..

Democracy
Co-creation and citizens involvement

New citizens
The “new elderly"
Demography

Demography
30 % fewer
young people..
..than when I was young!

The social excluded
Polarisation?
30 % of the labour force
has no vocational education
15 % of youth does not get
education beyond
secondary school
15 – 20 % of population
are illiterate = 1 mio people
Larger gap between
information strong and
information weak citizens?

0
200
400
600
800
1000
1200
1400
More than 60 % decrease in number
of service points in Denmark since
1980!
Fewer libraries..
.

No more money –
probably less!

Libraries

Reinvent the library
new ways of professionalism
new products
new alliances
new ways of funding

A new library model
for the knowledge
society
Danish Digital
Library
The ’Open Library’
Partnerships

The modern library
D. Skot-Hansen et. al.
Royal School of Library and
Information Science
Cognition/information
Engagement
Innovation Empower-
ment

A British idea: The Mash-up library
LOCAL ARCHIVE
ARKIV
Archive
YOUTH
MEETING
ROOMS
ANALOGUE MEDIA
SELF SERVICE
LEARNING CENTER
SMS BUSINESS
SERVICE
HOME-
WORK
HELP
COMMUNITY
CENTER
CAFÉ
STUDY SUPPORTJOB CORNER
LIBRARY SHOP
REFERENCE
CONSUMER INFO
NATURE GUIDE
EXHIBITIONS
FAMILIES
Partner
activities
Q AND A
HEALTH
COUNCELLING
LEISURE INFO
NEWS LOUNGE
QUIET
AREA
TODDLERS/CHILDREN
REA-
DING
TRAI-
NING

Citizens’ Services
Now all Danish public libraries offer
some sort of Citizens Services

Now
-Citizens cooperation
-User driven innovation
-Co-production
-Co-creation
Sherry Arnstein, 1969
Rolf Hapel Citizens' Services and Libraries Aarhus Denmark

Vision
Space for human development and interaction ..
promoting experience, learning, innovation, perception,
contemplation and inspiration..
through a flexible and programmable building..
with special focus on children and families
Rolf Hapel Borgerservice og Biblioteker Aarhus Kommune

Interaction
Distance
Short term Long termSponsorships
Short duration
Donations, gifts
Volunteers as consultants
Advocacy campains
Co-production
R & D
Business development projects
Branding
Sponsorships
Long duration
Networks, clubs
Innovation in hybrid organisations
Dialogue on services
Partnership strategy

Therefore partnerships..
New resources and skills in the library
Knowledge and inspiration from others
Increased network
Increased diversity and quality in
service production
Enhanced communication and
marketing
Legitimization
New ambassadors

DESIGN
THINKING
Design thinking is about accelerating
innovation to create better solutions to
the challenges we meet!

Download:
www.designthinkingforlibraries.com

Online reservation lists on
Smart Phones
Predetermined collection
paths on every branch
Work flow

870.000 items
4.3 mill loan per year
80.000 reservations at any given time
770.000 reservations per year
Main library + 18 branches

Maximum and minimum amount of
material on the shelves
Maximum and minimum number copies to
each title
Automatic refill from the Material hotel
when shelves are low on materials

Automatic regulation of overflow
and shortage
Material scanned to position
100 % net. usage of shelves
Reservations on the fast track
Media hotel

Infrastrucure for
digital objects
+ Collaboration on
purchasing
+ Promotion and
mediation
Danish Digital Library
All Danish municipalities has joined!

Idea
 Liberate data and information
 Create relations between data
 Make the users knowledge visible and
useful
 Place information in a meaningful
context for the users
..by using open source software and
forming communities for development

Concept
The well
(data repository)
O
Sources Application layer
O
m
Presentation
User transactions
Harvesting
and
indexing

Responsive design

Hackerspaces
Makerspaces
Fablabs
Share premises, tools,
knowledge
Create projects, ideas,
network

Rolf Hapel Borgerservice og Biblioteker Aarhus Kommune

From
Information searchable
anywhere
To
What is only possible to
experience in the library
Space for media The space as a media
On-line On-site
Information Meaning and significance
Facts Reliability
Encounter with information Encounter with people
Well informed Eksperimental
Visitor Resource
Neutrality Sensuous
Serious Playful
Programme Events
The library as a space
Ivar Moltke, Create

From Space for Media to Space for People
Libraries are low intensive
meeting places and
creators of social capital
and trust..
Ragnar Audunson, Oslo University college, Dept. of
Journalism, Library and Information Studies, Oslo,
Norway

LESSONS LEARNED
Make partnerships
Co-create and co-produce
Integrate user generated knowledge in services
Liberate the library from analog media - gradually!!!
Think ’relations’ rather than ’transactions’
Build value chains, formats and ”universes” in service production
Make space for transformations in the library: Prototyping, fablabs, hackerspaces,
urban offices, demo-teques
Be where the users are

Dokk1 - Rolf Hapel

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