Students and staff have been developing their own digital literacies for years and successfully integrating them into their social and professional activities. The Visitors and Residents project has been capturing these literacies by interviewing participants within four educational stages from secondary school to experienced scholars. Using the Visitors and Residents idea as a framework the project has been mapping what motivates individuals and groups to engage with the web for learning. We have been exploring the information-seeking and learning strategies that are evolving in both personal and professional contexts. In this presentation we will discuss these emerging ‘user owned’ literacies and how they might integrate with institutional approaches to developing digital literacies. We also will discuss the Visitors and Residents mapping process and how this could be utilised by projects as a tool for reflecting on existing and potential literacies and the development of services and systems.
David White, Co-manager , Technology Assisted Lifelong Learning, University of Oxford
Lynn Silipigni Connaway, Ph.D., Senior Research Scientist, OCLC Research
Challenges and opportunities for academic librarieslisld
Research and learning behaviors are changing in a network environment. What challenges do Academic libraries face? What opportunities do they have? A presentation given at a symposium on the future of academic libraries at the Open University.
Libraries: technology as artifact and technology in practicelisld
Research and learning workflows are increasingly enacted in data-rich network environments. New behaviors are emerging which are shaped by and in turn shape workflow and data tools and services. This means that library attention is shifting from not only providing support systems and services but to supporting those behaviors more directly as they emerge. This support may take the form of particular system or services, but will also involve consulting and advising about such things as publication venues, reputation management, profiles, research networking.
A keynote presentation given at the Association of Jesuit Colleges and Universities CITM and Library Deans meeting. Loyola University, Maryland.
Collections unbound: collection directions and the RLUK collective collectionlisld
A presentation given to RLUK Members' meeting at the University of Warwick.
The library identity has been closely bound with its collection. However this is changing as research and learning behaviours evolve in a network environment. There are three interesting trends. First, atttention is shifting from a library-centric view of a locally owned collection to a user-centred view of a facilitated collection in places where the library can add value. Second, there is growing emphasis on support for creation, for the process of research, as well as for the products, the article or book. And third, we are seeing a changing perspective on the historic core, the print book collection. Increasingly, this is being seen in collective ways as institutions manage down print, or think about its management in cooperative settings, or retire collections as space is reconfigured around research and learning experiences. This presentation also provides preliminary findings for the analysis being carried out by OCLC Research of the RLUK collective collection.
Presentation at EMTACL10, http://www.ntnu.no/ub/emtacl/
Guus van den Brekel
Central medical library, UMCG
Virtual Research Networks: towards Research 2.0
In the next few years, the further development of social, educational and research networks – with its extensive collaborative possibilities – will be dictating how users will search for, manage and exchange information. The network – evolved by technology – is changing the user's behaviour and that will affect the future of information services. Many envision a possible leading role for libraries in collaboration and community building services.
Users are not only heavily using new tools, but are also creating and shaping their own preferred tools.
Today's students are incorporating Web 2.0 skills in daily life, in their social and learning environments.
Tomorrow's research staff will expect to be able to use their preferred tools and resources within their work environment.
Today's ánd tomorrow's libraries should support students and staff in the learning and research process by integrating library services and resources into their environments.
Challenges and opportunities for academic librarieslisld
Research and learning behaviors are changing in a network environment. What challenges do Academic libraries face? What opportunities do they have? A presentation given at a symposium on the future of academic libraries at the Open University.
Libraries: technology as artifact and technology in practicelisld
Research and learning workflows are increasingly enacted in data-rich network environments. New behaviors are emerging which are shaped by and in turn shape workflow and data tools and services. This means that library attention is shifting from not only providing support systems and services but to supporting those behaviors more directly as they emerge. This support may take the form of particular system or services, but will also involve consulting and advising about such things as publication venues, reputation management, profiles, research networking.
A keynote presentation given at the Association of Jesuit Colleges and Universities CITM and Library Deans meeting. Loyola University, Maryland.
Collections unbound: collection directions and the RLUK collective collectionlisld
A presentation given to RLUK Members' meeting at the University of Warwick.
The library identity has been closely bound with its collection. However this is changing as research and learning behaviours evolve in a network environment. There are three interesting trends. First, atttention is shifting from a library-centric view of a locally owned collection to a user-centred view of a facilitated collection in places where the library can add value. Second, there is growing emphasis on support for creation, for the process of research, as well as for the products, the article or book. And third, we are seeing a changing perspective on the historic core, the print book collection. Increasingly, this is being seen in collective ways as institutions manage down print, or think about its management in cooperative settings, or retire collections as space is reconfigured around research and learning experiences. This presentation also provides preliminary findings for the analysis being carried out by OCLC Research of the RLUK collective collection.
Presentation at EMTACL10, http://www.ntnu.no/ub/emtacl/
Guus van den Brekel
Central medical library, UMCG
Virtual Research Networks: towards Research 2.0
In the next few years, the further development of social, educational and research networks – with its extensive collaborative possibilities – will be dictating how users will search for, manage and exchange information. The network – evolved by technology – is changing the user's behaviour and that will affect the future of information services. Many envision a possible leading role for libraries in collaboration and community building services.
Users are not only heavily using new tools, but are also creating and shaping their own preferred tools.
Today's students are incorporating Web 2.0 skills in daily life, in their social and learning environments.
Tomorrow's research staff will expect to be able to use their preferred tools and resources within their work environment.
Today's ánd tomorrow's libraries should support students and staff in the learning and research process by integrating library services and resources into their environments.
A detailed briefing on the current position of the library catalog and its prospects in the age of internet discovery and changing preferences for information seeking. Based on the speaker's extensive research and writings abou the catalog and metadata at Cornell University Library and for the Library of Congress. Prepared for the "New Age of Discovery" Institute sponsored by ASERL and hosted by Auburn University Libraries. Presented July 19, 2007. Includes speaker notes.
Open Context and Publishing to the Web of Data: Eric Kansa's LAWDI Presentationekansa
This presentation discusses how a model of “data sharing as publishing” can contribute to developing Linked Open Data resources in archaeology and the study of the ancient world. The paper gives examples from Open Context’s developing approach to data editing, documentation and quality improvement processes. The goal of these efforts is to better align the professional interests of individual researchers with the needs of the larger community to access and use high-quality data in Linked Data scenarios.
Building a Collaboration for Digital PublishingHarriett Green
Presentation for the "New Collaborations in Digital Publishing" panel at the Association for the Study of African American Life and History (ASALH) 2015 meeting.
OCLC Research Update at ALA Chicago. June 26, 2017.OCLC
Rachel Frick, OCLC Executive Director of the OCLC Research Library Partnership, reviews some of the broad agenda items and recent publications related to the work of OCLC Research. Rachel is then joined for two presentations on specific research topics. First, Sharon Streams (OCLC Director of WebJunction) and Monika Sengul-Jones (OCLC Wikipedian-in-Residence) present on “Public Libraries and Wikipedia.” Next, Kenning Arlitsch (Dean, Montana State University Library) and Jeff Mixter (OCLC Senior Software Engineer) share their findings on “Accurate Institutional Repository Download Measurement using RAMP, the Repository Analytics and Metrics Portal.”
Library futures: converging and diverging directions for public and academic ...lisld
The major influence on library futures is the changing character of their user communities. As patterns of research, learning and personal development change in a network environment so library services need to change. At the same time, libraries are focused on engaging with their communities more strongly - getting into their work and learning flows. This means that libraries are becoming more unlike each other, they are diverging as they meet the specific needs of their communities. Research libraries diverge from academic libraries, and each is different from urban public libraries, and so on.
At the same time, at a broader level libraries are experiencing similar pressures. The need to engage more strongly with their communities. The need to assess what they do. The need to configure space around experiences rather than around collections. Libraries are converging around some of these issues.
This presentation will consider the future of libraries from the point of view of convergence and divergence between types of libraries.
Rightscaling, engagement, learning: reconfiguring the library for a network e...lisld
The edge of the world. Theta 2013: the Higher Education Technology Agenda. Hobart, Tasmania, 7-10 April, 2013.
The network continues to reconfigure personal and organizational relationships. Libraries face three important challenges in this environment.
1. Rightscaling infrastructure.
Libraries were predominantly ‘institution-scale’ – they provided services at the level of the institution for their local users. However, their users now look to the network for information services (e.g. Google Scholar, Wikipedia, …). And libraries now look to the network to collaborate or to externalize services (e.g. HathiTrust, cloud-based discovery or systems, shared systems infrastructure, …). In this environment the need for local infrastructure declines (e.g. extensive print collections, redundantly deployed local systems which provide necessary but not distinctive services). The scale advantage manifests itself in both impact and efficiency.
2. The shift to engagement.
Users used to build their workflows around libraries. Now the library needs to build services around user workflows, as those workflows form around network services. Libraries used to acquire and organize ‘published’ materials. Now they are engaged with the full range of creation, management and disclosure of learning and scholarly resources. Library spaces were configured around print collections; now they are configured around experiences, expertise, and specialist facilities. These are all examples of how libraries are reallocating resource and effort to engage more strongly with the learning and research lives of their users, improving the learning experience and making research more productive and research outputs more visible.
3. Institutional innovation
Innovation is important, especially to support greater engagement. But in many ways the most important form of innovation is institutional. Libraries have to develop new and routine ways of collaborating to achieve their goals. At the same time they have to negotiate internal boundaries and forge new structures within institutions. In each case, they are developing new ‘relationship architectures’. Think for example of the institutional innovation required to move to shared systems and collections in the Orbis Cascade Alliance or 2CUL for example. Or think of the innovative approach which makes new relationships within institutions (with Learning and Teaching Support, with the Office of Research, the University Press, emerging e-research infrastructure, IT, etc, for example, or with various educational or social services in a public setting). Evolving such relationships requires an enterprising approach and ensures continual learning.
Using Europeana for learning & teaching: EMMA MOOC “Digital library in princ...Getaneh Alemu
EMMA Massive Open Online Course (MOOC) is an implementation of a broader paradigm shift in learning
A social constructivist approach to learning where students are proactively engaged in an open, democratic, inclusive and collaborative environment (Jean Piaget & Lev Vygotsky)
Shifts in pedagogy and learner interaction
Multilingual content and interaction and co-creation of content by participants
Explores how library collections have been, are and will be built in the context of changing information-seeking behavior, changes in the nature of collections, the social web, and new enabling technology.
A presentation given at the "Data Stewardship: Increasing the Integrity and Effectiveness of Science and Scholarship" Session on Friday, June 8 2012 at the IASSIT 2012 conference in Washington DC.
This presentation introduced data publishing, using a social science (archaeology) case study to explore editorial processes and dissemination outcomes that increasingly demand “Linked Data” capabilities.
Keynote presentation at Montana Library Association meeting, Helena, 7 February. It looks at public and academic library directions in a network environment.
The evolution of digital libraries as socio-technical systemsKaren S Calhoun
Introduces and orients participants to digital libraries as socio-technical systems--that is, systems based on the interplay of technology, information, and people. The objective is to expose thematic connections between digital library infrastructure, cultural heritage and scholarly collections, social forces, and online community building. Key challenges of the current environment include interoperability, community engagement, intellectual property rights, and sustainability. Invited presentation for the Nimitiz Library staff, US Naval Academy.
Irish Studies - making library data work harderlisld
[Check out the notes for details] Explores how WorldCat can be interrogated to reveal interesting things about a subject domain - Irish Studies. Part one looks at a move to linked data, suggesting that this will better support research enquiries. Part two provides some simple examples of how bibliographic data can support 'distant reading', literary analysis at scale. The third section looks at the collective Irish Studies collection - how Irish Studies materials are distributed across library collections.
It was presented at the American Conference for Irish Studies, 1 April 2016, University of Notre Dame.
Looking at Libraries, collections & technologylisld
**Important note - notes visible in downloaded presentation. **
An overview of research library collection trends. Presented in the context of changing demands of research and learning in a network environment. Behaviors shape technology; technology shapes behaviors. There is also some analysis of the RLUK collective collections study and a quick look at some characertistics of The Bodleian Libraries' collections.
"From Open Data to Open Pedagogy: An Introduction to Integrating Open Practices into the Classroom" is a hands-on workshop offered by UTA Libraries during Open Education Week 2017.
NISO Two Day Virtual Conference:
Using the Web as an E-Content Distribution Platform:
Challenges and Opportunities
Oct 21-22, 2014
Beth R. Bernhardt, Assistant Dean for Collection Management and Scholarly Communications, University Libraries, University of North Carolina Greensboro
Anna Craft, Metadata Cataloger, University Libraries, University of North Carolina Greensboro
Library discovery: past, present and some futureslisld
A presentation at the NISO virtual conference on Webscale Discovery Services, 20 November 2013.
Considers some of the issues that have led to the adoption of these services, and some future directions.
Distinguishes between discovery (providing a library destination) and discoverability (making stuff discoverable elsewhere).
Convenient isn't always simple: Digital Visitors and Residents.Lynn Connaway
Connaway, L. S. (2019). Convenient isn't always simple: Digital Visitors and Residents. Presented at the University of Adelaide, February 18, 2019, Adelaide, Australia.
A detailed briefing on the current position of the library catalog and its prospects in the age of internet discovery and changing preferences for information seeking. Based on the speaker's extensive research and writings abou the catalog and metadata at Cornell University Library and for the Library of Congress. Prepared for the "New Age of Discovery" Institute sponsored by ASERL and hosted by Auburn University Libraries. Presented July 19, 2007. Includes speaker notes.
Open Context and Publishing to the Web of Data: Eric Kansa's LAWDI Presentationekansa
This presentation discusses how a model of “data sharing as publishing” can contribute to developing Linked Open Data resources in archaeology and the study of the ancient world. The paper gives examples from Open Context’s developing approach to data editing, documentation and quality improvement processes. The goal of these efforts is to better align the professional interests of individual researchers with the needs of the larger community to access and use high-quality data in Linked Data scenarios.
Building a Collaboration for Digital PublishingHarriett Green
Presentation for the "New Collaborations in Digital Publishing" panel at the Association for the Study of African American Life and History (ASALH) 2015 meeting.
OCLC Research Update at ALA Chicago. June 26, 2017.OCLC
Rachel Frick, OCLC Executive Director of the OCLC Research Library Partnership, reviews some of the broad agenda items and recent publications related to the work of OCLC Research. Rachel is then joined for two presentations on specific research topics. First, Sharon Streams (OCLC Director of WebJunction) and Monika Sengul-Jones (OCLC Wikipedian-in-Residence) present on “Public Libraries and Wikipedia.” Next, Kenning Arlitsch (Dean, Montana State University Library) and Jeff Mixter (OCLC Senior Software Engineer) share their findings on “Accurate Institutional Repository Download Measurement using RAMP, the Repository Analytics and Metrics Portal.”
Library futures: converging and diverging directions for public and academic ...lisld
The major influence on library futures is the changing character of their user communities. As patterns of research, learning and personal development change in a network environment so library services need to change. At the same time, libraries are focused on engaging with their communities more strongly - getting into their work and learning flows. This means that libraries are becoming more unlike each other, they are diverging as they meet the specific needs of their communities. Research libraries diverge from academic libraries, and each is different from urban public libraries, and so on.
At the same time, at a broader level libraries are experiencing similar pressures. The need to engage more strongly with their communities. The need to assess what they do. The need to configure space around experiences rather than around collections. Libraries are converging around some of these issues.
This presentation will consider the future of libraries from the point of view of convergence and divergence between types of libraries.
Rightscaling, engagement, learning: reconfiguring the library for a network e...lisld
The edge of the world. Theta 2013: the Higher Education Technology Agenda. Hobart, Tasmania, 7-10 April, 2013.
The network continues to reconfigure personal and organizational relationships. Libraries face three important challenges in this environment.
1. Rightscaling infrastructure.
Libraries were predominantly ‘institution-scale’ – they provided services at the level of the institution for their local users. However, their users now look to the network for information services (e.g. Google Scholar, Wikipedia, …). And libraries now look to the network to collaborate or to externalize services (e.g. HathiTrust, cloud-based discovery or systems, shared systems infrastructure, …). In this environment the need for local infrastructure declines (e.g. extensive print collections, redundantly deployed local systems which provide necessary but not distinctive services). The scale advantage manifests itself in both impact and efficiency.
2. The shift to engagement.
Users used to build their workflows around libraries. Now the library needs to build services around user workflows, as those workflows form around network services. Libraries used to acquire and organize ‘published’ materials. Now they are engaged with the full range of creation, management and disclosure of learning and scholarly resources. Library spaces were configured around print collections; now they are configured around experiences, expertise, and specialist facilities. These are all examples of how libraries are reallocating resource and effort to engage more strongly with the learning and research lives of their users, improving the learning experience and making research more productive and research outputs more visible.
3. Institutional innovation
Innovation is important, especially to support greater engagement. But in many ways the most important form of innovation is institutional. Libraries have to develop new and routine ways of collaborating to achieve their goals. At the same time they have to negotiate internal boundaries and forge new structures within institutions. In each case, they are developing new ‘relationship architectures’. Think for example of the institutional innovation required to move to shared systems and collections in the Orbis Cascade Alliance or 2CUL for example. Or think of the innovative approach which makes new relationships within institutions (with Learning and Teaching Support, with the Office of Research, the University Press, emerging e-research infrastructure, IT, etc, for example, or with various educational or social services in a public setting). Evolving such relationships requires an enterprising approach and ensures continual learning.
Using Europeana for learning & teaching: EMMA MOOC “Digital library in princ...Getaneh Alemu
EMMA Massive Open Online Course (MOOC) is an implementation of a broader paradigm shift in learning
A social constructivist approach to learning where students are proactively engaged in an open, democratic, inclusive and collaborative environment (Jean Piaget & Lev Vygotsky)
Shifts in pedagogy and learner interaction
Multilingual content and interaction and co-creation of content by participants
Explores how library collections have been, are and will be built in the context of changing information-seeking behavior, changes in the nature of collections, the social web, and new enabling technology.
A presentation given at the "Data Stewardship: Increasing the Integrity and Effectiveness of Science and Scholarship" Session on Friday, June 8 2012 at the IASSIT 2012 conference in Washington DC.
This presentation introduced data publishing, using a social science (archaeology) case study to explore editorial processes and dissemination outcomes that increasingly demand “Linked Data” capabilities.
Keynote presentation at Montana Library Association meeting, Helena, 7 February. It looks at public and academic library directions in a network environment.
The evolution of digital libraries as socio-technical systemsKaren S Calhoun
Introduces and orients participants to digital libraries as socio-technical systems--that is, systems based on the interplay of technology, information, and people. The objective is to expose thematic connections between digital library infrastructure, cultural heritage and scholarly collections, social forces, and online community building. Key challenges of the current environment include interoperability, community engagement, intellectual property rights, and sustainability. Invited presentation for the Nimitiz Library staff, US Naval Academy.
Irish Studies - making library data work harderlisld
[Check out the notes for details] Explores how WorldCat can be interrogated to reveal interesting things about a subject domain - Irish Studies. Part one looks at a move to linked data, suggesting that this will better support research enquiries. Part two provides some simple examples of how bibliographic data can support 'distant reading', literary analysis at scale. The third section looks at the collective Irish Studies collection - how Irish Studies materials are distributed across library collections.
It was presented at the American Conference for Irish Studies, 1 April 2016, University of Notre Dame.
Looking at Libraries, collections & technologylisld
**Important note - notes visible in downloaded presentation. **
An overview of research library collection trends. Presented in the context of changing demands of research and learning in a network environment. Behaviors shape technology; technology shapes behaviors. There is also some analysis of the RLUK collective collections study and a quick look at some characertistics of The Bodleian Libraries' collections.
"From Open Data to Open Pedagogy: An Introduction to Integrating Open Practices into the Classroom" is a hands-on workshop offered by UTA Libraries during Open Education Week 2017.
NISO Two Day Virtual Conference:
Using the Web as an E-Content Distribution Platform:
Challenges and Opportunities
Oct 21-22, 2014
Beth R. Bernhardt, Assistant Dean for Collection Management and Scholarly Communications, University Libraries, University of North Carolina Greensboro
Anna Craft, Metadata Cataloger, University Libraries, University of North Carolina Greensboro
Library discovery: past, present and some futureslisld
A presentation at the NISO virtual conference on Webscale Discovery Services, 20 November 2013.
Considers some of the issues that have led to the adoption of these services, and some future directions.
Distinguishes between discovery (providing a library destination) and discoverability (making stuff discoverable elsewhere).
Convenient isn't always simple: Digital Visitors and Residents.Lynn Connaway
Connaway, L. S. (2019). Convenient isn't always simple: Digital Visitors and Residents. Presented at the University of Adelaide, February 18, 2019, Adelaide, Australia.
Question and enquire: taking a critical pathway to understand our usersSheila Webber
Presentation given by Sheila Webber (Sheffield University Information School) on 16 August 2013 in Singapore National Library at the IFLA Satellite meeting on Information Literacy and reference services
Researching Students’ Information Choices (RSIC): Determining Identity and Ju...Lynn Connaway
Connaway, Lynn Silipigni. 2020. “Researching Students’ Information Choices (RSIC): Determining Identity and Judging Credibility in Digital Spaces.” Presented at VALA, February 11, 2020, Melbourne, Australia.
Slides for Shira Atkinson and Kindra Becker-Redd's presentation at the Around the World Conference (4 May 2017).
Abstract:
Fake news presents real problems. While misinformation has always existed, the internet and social media have allowed it to proliferate and wield unprecedented influence on public opinion and discourse. In the United States, fake news helped to determine the 2016 presidential election and it continues to inform national and state policies in harmful, counterproductive ways. Information professionals, and particularly librarians, are seizing this moment to demonstrate the power of their expertise by formulating new tools that can help the public navigate the so-called ‘post-truth world’. These tools capitalize on librarians’ command of information literacy and promote a skills-based approach that is not only essential to the foundations of research but vital for the very well-being of democracy. The presenters will discuss the different tools that librarians and other information professionals are creating such as research guides, videos, infographics, apps, and other types of media; evaluate the challenges and limitations of existing tools and approaches; and consider future implications and actions for librarians.
"You can just tell whether a website looks reliable or not." People's modes o...Lynn Connaway
Connaway, L. S. (2018). "You can just tell whether a website looks reliable or not." People's modes of online engagement. Keynote presented at Universidad Javeriana, October 2, 2018, Bogota, Colombia.
"You can just tell whether a website looks reliable or not." People's modes o...OCLC
Connaway, L. S. (2018). "You can just tell whether a website looks reliable or not." People's modes of online engagement. Keynote presented at Universidad Javeriana, October 2, 2018, Bogota, Colombia.
Doing Science Communication with Social MediaDawn Bazely
I gave this talk at York University's Faculty of Science Science Communication Workshop on Wednesday December 7 2016. I review some research about how scientists use social media and suggest ways that scientists can practice communicating science.
What is "container collapse" and why should librarians care?Lynn Connaway
Connaway, L. S. (2019). What is "container collapse" and why should librarians care? Presented at ALA Midwinter, January 26, 2019, Seattle, Washington.
What Does Your Repository Do? Measuring and Calculating ImpactMargaret Heller
Presentation given at LITA Forum 2014 on November 7, 2014. Please see http://www.gloriousgeneralist.com/2014/12/notes-on-measuring-and-calculating-impact-in-institutional-repositories/ for complete notes.
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Digital Visitors and Residents: Project Feedback
1. DEPARTMENT FOR CONTINUING EDUCATION
TECHNOLOGY-ASSISTED LIFELONG LEARNING
Digital Visitors and Residents:
Project Feedback
Developing Digital Literacies - #jiscdiglit
Visitors & Residents - #vandr
David White (Co-PI) Dr. Lynn Silipigni Connaway (Co-PI)
@daveowhite OCLC Research
University of Oxford
Dr. Alison Le Cornu Dr. Donna Lancllos
University of Oxford University of North Carolina, Charlotte
9th December 2011
2. Lynn Silipigni Connaway, Ph.D. David White (@daveowhite)
Senior Research Scientist Co-Manager Technology Assisted
OCLC Research Lifelong Learning
University of Oxford
Donna Lanclos, Ph.D. Alison Le Cornu, Ph.D.
Associate Professor for Research assistant
Anthropological Research Technology Assisted Lifelong
University of North Carolina, Learning
Charlotte University of Oxford
3. ‘I just type it
into Google
and see what
comes up.’
(UKS2)
4. ‘I always stick with the
first thing that comes
up on Google because
I think that’s the most
popular site which
means that’s the most
correct.’
(USS1)
5. ‘I knew that the
internet wouldn’t give
me a wrong answer.’
(UKS4)
6. Background
•The Digital Information Seeker: Report – Connaway, et al.
2010
•Thriving in the 21st Century: Learning Literacies for the Digital
Age (LLiDA Project) – Beetham. et al. 2009
•Not ‘Natives’ & ‘Immigrants’ but ‘Visitors’ & ‘Residents’ (blog
post) – White. 2008
•Information Behaviour of the Researcher of the Future –
Nicholas. et al. 2008
•‘If it is too inconvenient I’m not going after it:’ Convenience
as a Critical Factor in Information-seeking Behaviors.” –
Connaway, et al. 2011
7. Even confident
internet users often
lack evaluative
and critical skills.
LLiDA project: http://www.academy.gcal.ac.uk/llida/
8. DEPARTMENT FOR CONTINUING EDUCATION
TECHNOLOGY-ASSISTED LIFELONG LEARNING
Digital
Visitor
Digital
Resident
15. Interview Questions
1. Describe the things you enjoy doing with
technology and the web each week.
--------
6. If you had a magic wand, what would your
ideal way of getting information be? How would
you go about using the systems and services?
When? Where? How?
16. Code book
I. Place
II. Sources
III. Tools
IV. Agency
V. Situation/context
VI. Quotes
VII. Contact
VIII. Technology Ownership
IX. Network used
17. Code book
IV. Agency
A. Evaluation
B. Decision/Choice
1. Convenience
2. Familiarity
3. Repetition
4. Relevance
5. Authority/Legitimacy
6. Available time
Etc.
34. ‘Oh, definitely one of my teachers just
being able to appear, definitely. Just to
be able to have maybe a professor or
someone that is an expert in that area,
and just for them to be there when I
want them to, so that if I don’t get
something they can explain it to me.
Because that’s the other thing, it’s more
verbal communication that I find easier,
so not always the website, although I do
usually use the internet it’s not my
preferred choice.’
(UKS4)
37. Do you think education is
about the 'answers'
themselves or the process of
getting to those answers?
A: Answers
B: The process of getting to
those answers.
39. ‘Freely available tertiary
literature, accessibly and
neutrally summarised from
reliable secondary and
primary sources, in an
ongoing process of good
faith collaboration
involving both experts
and non-experts.’
(Martin Poulter of Wikimedia)
40. ‘The problem with
Wikipedia is it’s too
easy. You can go to
Wikipedia, you can get
an answer, you don’t
actually learn anything,
you just get an answer.’
(USU6 – quoting a teacher)
41. ‘Perfect thing, I think it
would be that all the
useful, accurate, reliable
information would like glow
a different colour or
something so I could tell
without wasting my time
going through all of them’
(UKS2)
47. Thanks
Lynn Silipigni Connaway, Ph.D. David White (@daveowhite)
Senior Research Scientist Co-Manager Technology Assisted
OCLC Research Lifelong Learning
University of Oxford
connawal@oclc.org david.white@conted.ox.ac.uk
48. Selected Readings
Beetham, Helen, Lou McGill, and Allison Littlejohn. Thriving in the 21st
Century: Learning Literacies for the Digital Age (LLiDA Project).
Glasgow: The Caledonian Academy, Glasgow Caledonian
University, 2009.
http://www.academy.gcal.ac.uk/llida/LLiDAReportJune2009.pdf.
Connaway, Lynn Silipigni, and Timothy J. Dickey. The Digital
Information Seeker: Report of the Findings from Selected OCLC,
RIN, and JISC User Behaviour Projects. 2010.
http://www.jisc.ac.uk/media/documents/publications/reports/2010
/digitalinformationseekerreport.pdf.
Connaway, Lynn Silipigni, Timothy J. Dickey, and Marie L. Radford. “‘If
it is too inconvenient I’m not going after it:’ Convenience as a
Critical Factor in Information-seeking Behaviors.” Library &
Information Science Research 33, no. 3 (2011): 179-90.
49. Selected Readings
Nicholas, David. Rowlands, Ian. Huntingdon, Paul. Information
Behaviour of the Researcher of the Future: A CIBER Briefing
Paper. London: CIBER, 2008.
http://www.jisc.ac.uk/media/documents/programmes/reppres/
gg_final_keynote_11012008.pdf.
White, Dave. “Not ‘Natives’ & ‘Immigrants’ but ‘Visitors’ &
‘Residents.’” Posted on TALL Blog, July 23, 2008.
http://tallblog.conted.ox.ac.uk/index.php/2008/07/23/not-
natives-immigrants-but-visitors-residents/.
White, David. Le Cornu, Alison. “Visitors and Residents: A New
Typology for Online Engagement.” First Monday 16, no. 9 (2011).
http://firstmonday.org/htbin/cgiwrap/bin/ojs/index.php/fm/articl
e/viewArticle/3171/3049.