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International Journal of Mechanical Engineering and Technology (IJMET)
Volume 10, Issue 03, March 2019, pp. 837-854. Article ID: IJMET_10_03_087
Available online at http://www.iaeme.com/ijmet/issues.asp?JType=IJMET&VType=10&IType=3
ISSN Print: 0976-6340 and ISSN Online: 0976-6359
© IAEME Publication Scopus Indexed
DESIGNING IT BLUEPRINT WITH TOGAF FOR
INFORMATION TECHNOLOGY
DEVELOPMENT
Maulana Ibrohim
Computer Science Department, BINUS Graduate Program-Master of Computer Science,
Bina Nusantara University, Jakarta, Indonesia 11480,
Abba Suganda Girsang
Computer Science Department, BINUS Graduate Program-Master of Computer Science,
Bina Nusantara University, Jakarta, Indonesia 11480,
ABSTRACT
The use of information technology that is aligned with the company's goals will be
achieved if supported by a good governance planning system. Therefore, to develop
information technology can use the Enterprise Architecture approach as a guideline
or blueprint in the development of information technology. The XYZ company is an oil
palm plantation company that develops information technology services to support the
company's business operations. In order for the purpose of developing XYZ company
information technology services in line with the company's vision, mission and
objectives, an appropriate framework is needed in preparing strategic planning. This
study aims to provide recommendations for designing IT blueprints using the
Enterprise Architecture TOGAF framework for the development of information
technology that can be applied in XYZ companies.
Keywords: Enterprise Architecture, IT Strategic Planning, TOGAF, CPO
Cite this Article: Maulana Ibrohim, and Abba Suganda Girsang, Designing It
Blueprint with Togaf For Information Technology Development, International
Journal of Mechanical Engineering and Technology, 10(3), 2019, pp. 837-854.
http://www.iaeme.com/IJMET/issues.asp?JType=IJMET&VType=10&IType=3
1. INTRODUCTION
The XYZ company is an oil palm plantation company with its main products, crude palm oil
(CPO) and palm kernel (PK). The company utilizes information technology (IT) services by
implementing an Enterprise Resources Planning (ERP) system, namely System Analysis and
Program Development (SAP) as the main system. In its application not all SAP modules are
used, because some SAP system modules are not in accordance with the company's business
processes and SAP user license costs are relatively expensive, so it becomes a consideration
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not to use all SAP modules. As a result, the application of information technology is still not
optimal and affects the company's business service activities.
At present the company has its own IT infrastructure to support information system
services. In carrying out its functions, IT infrastructure has experienced service disruption for
741 hours in the period 2017-2018. So that it affects the information system services.
Of the several constraints that exist, the company does not have strategic planning, so it
has an impact on IT services. In order for the purpose of developing the company's
information technology services in line with the company's vision, mission and objectives,
strategic planning is needed.
Enterprise Architecture is one method that can be used as a guide in developing
information technology effectively and efficiently. Enterprise Architecture can be defined as a
blueprint [4], to place optimal resources and concrete targets in the IT environment as the last
support of business functions. This study aims to provide recommendations for designing IT
blueprints using the Enterprise Architecture TOGAF framework for the development of
information technology that can be applied in XYZ companies.
2. LITERATURE REVIEW
2.1. Information Systems Definition
An information system can be an organized combination consisting of users, hardware,
software, communication networks, data sources and procedure policies that store, retrieve,
change, and disseminate information within an organization. Humans rely on information
systems to communicate with each other using various physical devices, hardware,
instructions and procedures for processing information software, network communication
channels or data sources [5].
An information system collects, processes, stores, analyzes and disseminates information
for specific purposes [6].
Information systems are interrelated components and work together to collect, process,
store and disseminate information to support decision making, coordination, control, analysis,
and visualization in an organization [3].
An information system is collecting, processing, storing, analyzing, and disseminating
information for certain purposes [10].
Information system is a system that brings together four critical components to collect,
process, manage, analyze, and distribute information; the four components are human,
technology, process and data [12].
2.2. Information Technology Definition
The collection of computing systems used by organizations is called information technology.
Information technology in its narrow definition refers to the technological side of an
information system. Often the term information technology is used interchangeably with
information systems. In his book the term information technology in the broad sense to
describe a collection of organizational information systems, users, and management who
oversee them. For the most part, the term information technology and information systems are
considered the same thing [11].
Information technology is a general term that describes any technology that helps produce,
manipulate, store, communicate, and disseminate information [13].
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2.3. Information Technology Infrastructure Definition
Understanding information technology infrastructure is a shared technology resource that
provides a platform for enterprise-specific information system applications. IT infrastructure
includes investments in hardware, software, and services such as consulting, education and
training [3].
Some characteristics of information technology infrastructure [7], As follows:
1. Physically connected with and as the foundation of the structure above.
2. More permanent and static than the structure it supports.
3. Broader than the structure above in use.
4. Is a support service.
5. Apart from the structure that it supports in terms of the life cycle.
2.4. Enterprise Architecture Definition
Enterprise is a collection of organizations that have a series of general objectives. For
example, government agencies, divisions within a company, a single department or a chain of
organizations that are geographically separated and linked together for joint ownership. The
term company in the context of architecture is used to show the entire company, which
includes all information services, technology, infrastructure and certain domains within the
company [9].
The definition of architecture is the fundamental organization of a system, which is
embodied in its components, their relationships with each other and the environment and the
principles that govern the design and evolution of it [1].
Description of Enterprise Architecture is all coherent principles, methods and models used
in the design and realization of corporate organizational structures, business processes,
information systems, and infrastructure. Enterprise architecture captures the essence of
business, IT, and its evolution. The idea is that important things are far more stable than
specific solutions found for the problem at hand. Therefore, architecture helps in maintaining
the essence of business, while still allowing maximum flexibility and adaptivity according to
[2].
2.5. Framework Definition
A framework is a structure for content or processes that can be used as a tool for structuring
thoughts, ensuring consistency and completeness [2].
The selection of the right framework can facilitate the implementation of information
technology architectures in organizations [8]. Many frameworks have the same main purpose,
namely collaborating the strengths between:
1. Aspects of a business plan: goals, vision, strategies and principles of governance.
2. Operational aspects of the business: business terms, organizational structure,
processes and data.
3. Aspects of automation: information systems and databases.
4. Aspects of business determinants of technological infrastructure such as
computers, operating systems, and networks.
The Open Group Architecture Framework (TOGAF) is a detailed method framework and
supporting tools for developing enterprise architecture. TOGAF can be used freely by any
organization that wants to develop company architecture.
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In TOGAF there are methods used to design an architecture called the Architecture
Development Method (ADM). ADM can be used as a guide for modeling enterprise
architecture development. ADM contains the stages of activity divided in phases that have
been tested in architectural development. The activities contained in ADM include: the
creation of an architectural framework, building the contents and components of the
architecture, the process of migration from the current system and architectural governance to
be built.
3. RESEARCH METHODOLOGY
The research method is a case study that provides reviews of enterprise architecture design
activities based on company problems. The research phase, starting from determining the
problem, literature study and data collection. Then the IT blueprint design is carried out using
the TOGAF ADM framework. The results of the IT blueprint design, in the form of a
blueprint for the development of information technology. Figure 1 is the phase of the research
method.
Research Methodology
TOGAF Architecture Development Method
Architecture
Vision
Business
Architecture
Information
Systems
Architecture
Technology
Architecture
Opportunities and
Solutions
Architecture
Change
Management
Implementation
Governance
Migration
Planning
Preliminary
Phase
Preliminary
Start
Formulation of
the problem
Study of literature
Data collection
Designing IT
blueprint
Designing
recommendations
Conclusions
Primary Data
End
Secondary Data
Scope
Principles of Architecture
Profile, Mission, Vision, Goals
Value Chain Analysis
Organizational Constraints
Concept of Solution
Baseline Arcitecture Business
Target Architecture Business
Baseline Arcitecture Data
Target Architecture Data
Baseline Arcitecture Application
Target Architecture Application
Baseline Arcitecture Technology
Target Architecture Technology
Gap Analysis
Figure 1 Research Methodology
In TOGAF ADM, there are 9 continuous phases, as follows: Preliminary, Architecture
Vision, Business Architecture, Information System Architecture, Technology Architecture,
Opportunities and Solutions, Migration Planning, Implementation Governance, and
Architecture Change Management. In this research, the phase of Migration Planning,
Implementation Governance and Architecture Change Management was not carried out.
Because of the time limits of research and company management policies.
4. RESULTS AND DISCUSSION
4.1. Preliminary
This phase defines enterprise architecture to determine the framework and methodology,
scope and principles of architecture.
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4.1.1. Determination of the Framework and Methodology
The framework used for designing this enterprise architecture is TOGAF with the
Architecture Development Method (ADM) design methodology. In designing enterprise
architecture, TOGAF ADM consists of 4 domains, as follows:
1. Business Architecture
2. Data Architecture
3. Application Architecture
4. Technology Architecture
4.1.2. Enterprise Scope
Enterprise architecture design refers to the main business activities and supporting activities,
including:
1. Estate Management activities are the main operational activities in the oil palm
plantation industry.
2. Mill Management activities are the main activities in processing fresh fruit
bunches (FFB) production into CPO and PK. The output of this activity is CPO
and PK products.
3. Marketing and Sales Management activities are marketing activities and sales of
CPO and PK products.
4. Supporting activities, including activities in order to support key business
processes. The activities are supporting activities, namely:
a. Human Resources Management is a human resource management activity, the
activities of these activities are: organizational management, administration
personnel, time management and payroll management.
b. Finance Management is a corporate financial administration management activity
including general ledgers, accounts payable, accounts receivable, bank accounting
and asset accounting.
c. Procurement Management is an administrative support activity for the
procurement and purchase of goods or services needed by my government
interests.
4.1.3. Principles of Architecture
Architectural principles are principles derived from the TOGAF framework. These principles
are based on advice from management, so that the principles are relevant to the needs of the
company. The architectural principles are as follows:
a. Principles of Business Architecture
b. Business Continuity
c. Compliance with Law
d. Principles of Business Architecture
e. Data is an Asset
f. Data is Shared
g. Data Security
h. Principles of Business Architecture
i. Ease-of-Use
j. Technology Independence
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k. Principles of Business Architecture
l. Interoperability
m. Avaibaility
n. Re-Use of existing infrastructure
4.2. Architecture Vision
This phase is an architectural development that includes constraints and expectations of
achieving architectural vision and validating a context and agreed work architecture
statement.
4.2.1. Company Profile
XYZ company is a company engaged in oil palm plantations, including planting, maintaining,
harvesting and producing FFB, processing FFB into CPO and PK, trading CPO and PK.
Location of plantations in Jambi, East Kalimantan and Central Kalimantan provinces.
1. Vision: Building the Best Plantation for the World.
2. Mission: Developing Eco-friendly Plantations that Are Able to Improve the Life
Level of Many People.
3. Motto: Passion to Achieve the Best.
4.2.2. Goals
1. Deliver Optimal Value for Stakeholders.
2. Optimizing Productivity.
3. Be a Preferred Supplier.
4. The implementation of Best-Agriculture and Mill Practices.
5. Sustainable Growth.
6. Optimizing Mill Productivity.
7. Long-Term Sustainable Environment and Community.
8. Improve Operation Relentlessly.
4.2.3. Organizational Constraints and Concept of Solution
After the company's business activities are known, the next stage is an analysis of the
problems that exist. This problem analysis needs to be done so that the factors that can hinder
the company's success in achieving the vision and mission are identified.
Table 1 Organizational Constraints and Concept of Solution
Business
Activity
Constraints Pattern Solution
Human Resource Management
Recruitment
Management
The process of recruiting prospective
employees is still done manually,
allowing human error and requiring a
long time in the employee selection
process.
Automation of prospective
employee recruitment processes.
Automation of the profile
processing of prospective
employees.
Availability of a multifunctional
employee recruitment system.
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Business
Activity
Constraints Pattern Solution
Travel
Management
The travel management administration
process is done manually by filling in
the submission form to the HR
department and asking for approval from
each supervisor and returning the form
of official travel to HR so that it takes a
long time and allows human error.
Automation of employee travel
management processes.
Automation of employee travel
management financing
processes.
Availability of a multifunctional
employee travel management
system.
Training and
Event
Management
The administrative process of employee
training and development submissions is
still done manually by filling out the
training application form from the HR
department and requesting the approval
of their respective supervisors, so that it
takes a long time.
Automation of employee
training and event management
processes.
Automation of employee
training and event management
financing processes.
Availability of a multifunctional
employee training management
system.
Procurement Management
Purchase
Requisition
of Goods and
Services
Approval of the procurement of goods
and services in the SAP system is a
maximum of eight user levels due to
SAP user licenses, while the company's
needs average more than eight user
approvals, so that control of goods
purchases does not meet the company's
control standards.
Making a system for the
procurement of goods and
services and integrated with the
SAP system.
Adding user approval and
controlling as needed.
Estate Management
Mature
Plantation
The administrative process of recording
palm oil yields (FFB) is recorded using
paper, then the data is inputted into the
SAP system, this can cause human error,
and requires a long time.Recording of
harvest data in the field still uses paper
which is at risk of losing data and
damaged if exposed to water and rain.
Making a supporting application
system in the administrative
process of recording the harvest
and integrated with The SAP
system.
Automation of the process of
recording FFB yields.
Estate
Control
The process of administering field
inspections is still done manually by the
field assistant, the results are then
reported to the estate manager and
evaluation. Because it is recorded
manually, it allows human error and data
loss.
Making a supporting application
system in the field inspection
process.
Automation of the field
inspection process.
Mill Managament
Grading
Process
The process of receiving FFB harvests is
carried out manually by looking at the
scales indicator, then the data is input
into the excel template and uploaded
into the SAP system which can cause
human error, error recording and takes a
long time.
Making a supporting application
system in the FFB reception
process at the Mill and
integrated with the SAP system.
Automation of the FFB
weighing process at the Mill.
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4.3. Business Architecture
This phase is developing business processes in an architecture to support vision architecture.
This phase is described as a business process that involves a description of the architecture
and identifies the needs of the organization to build an architecture roadmap based on current
conditions and expected architectural targets.
4.3.1. Baseline Business Architecture
Baseline Business Architecture is the business process that is used now. Consisting of several
business processes that are interconnected with each other. The current process of business
architecture is shown in Figure 2.
Baseline Business Architecture
REQUEST TO RECEIVE (RTR)
Grading Process
CPO and PK
Production
CPO and PK
Production
Administration
Finish Good
Management
Co Product
Management
Product
Expenditure
Nursery Planting
Insfrastructure Workshop
Immature
Plantation
Mature
Plantation
Land
Acquisition
Purchase Requisition
of Goods and
Services
Vendor Selection
Inventory
Movement
SALES AND MARKETING MANAGEMENT
Pre-Sales Management of
CPO and PK
Sales Order
Management
Shipping Management Billing Management
CUSTOMER
Work Plan
ORDER TO SUPPLY
MILL MANAGEMENT
SUPPLIER
PROCUREMENT MANAGEMENT
Purchase Order Goods Receipt Invoice Receipt
ESTATE MANAGEMENT
Accounts Payable
Asset Accounting
SUPPLIER INVOICE TO PAYMENT (STP)
General LedgerBank Accounting
Accounts Receivable
Fixed Asset
Management
Organizational
Management
Payroll
Management
Time
Management
Personnel
Administration
Cash Opname
Dropping
Bank
Reconciliation
Acknowledgment of Account
Receipt
Receipt
Recognition of
Account Payment
Payment
Closing
Add COA
Journal Voucher
CUSTOMER INVOICE TO RECEIPT
HUMAN RESOURCE MANAGEMENT
Maintenance
FINANCE MANAGEMENT
Estate Design
Figure 2 Baseline Business Architecture
Baseline Business Architecture, divided into 6 business processes, each of which is
interconnected and has business subprocesses, the explanation of which is as follows:
1. Estate Management is a business process that is in charge of oil palm plantation
development activities, part of its business subprocess: estate design, land
acquisition, nursery, planting, immature plantation, mature plantation,
maintenance, work plan, infrastructure and workshop. The result of this activity is
the fresh fruit bunch (FFB).
2. Mill Management is a business process that is responsible for FFB processing
activities into CPO and PK, part of its business subprocess: grading process, crude
palm oil and palm kernel production, crude palm oil and palm kernel production
administration, finish good management, co-product management, co-
administration of product management and product expenditure. The output of this
activity is CPO and PK products.
3. Marketing and Sales Management is a business process that is responsible for the
process of marketing and selling CPO and PK, part of its business subprocess: pre-
sales management of CPO and PK, sales order management, shipping management
and billing management.
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4. Procurement Management is a business process carried out by stakeholders in
realizing procurement, whether goods or services, equipment and machinery or
buildings / construction as well as repairs or maintenance of assets owned, part of
the subprocess of their business: purchase requisition, vendor selection, purchase
order, goods receipt, invoice receipt, and inventory movement.
5. Finance Management is a business process that is responsible for financial
administration between investors, suppliers, customers and internal companies,
part of its business subprocess: general ledgers, accounts payable, accounts
receivable, bank accounting and asset accounting.
6. Human Resource Management is a business process that is responsible for
employee administrative management and human resource development, part of its
business subprocess: organizational management, administration personnel, time
management and payroll management.
4.3.2. Target Business Architecture
Target Business Architecture is to identify the business processes needed to support business
processes based on business principles, business objectives, business architecture
requirements and organizational constraints. Figure 3 is the target of business architecture. As
a result of the identification of business process needs, there are 4 new business processes and
3 business processes that are partially / replace. For an explanation of the target business
architecture can be seen in Table 2.
Target Business Architecture
Legend
REQUEST TO RECEIVE (RTR)
Grading Process
CPO and PK
Production
CPO and PK
Production
Administration
Finish Good
Management
Co Product
Management
Product
Expenditure
Nursery Planting
Insfrastructure Workshop
Immature
Plantation
Mature
Plantation
Land
Acquisition
Purchase Requisition
of Goods and
Services
Vendor Selection
Inventory
Movement
SALES AND MARKETING MANAGEMENT
Pre-Sales Management of
CPO and PK
Sales Order
Management
Shipping Management Billing Management
CUSTOMER
Work Plan
ORDER TO SUPPLY
MILL MANAGEMENT
SUPPLIER
PROCUREMENT MANAGEMENT
Purchase Order Goods Receipt Invoice Receipt
ESTATE MANAGEMENT
Accounts Payable
Asset Accounting
SUPPLIER INVOICE TO PAYMENT (STP)
General LedgerBank Accounting
Accounts Receivable
Fixed Asset
Management
Organizational
Management
Payroll
Management
Time
Management
Personnel
Administration
Cash Opname
Dropping
Bank
Reconciliation
Acknowledgment of Account
Receipt
Receipt
Recognition of
Account Payment
Payment
Closing
Add COA
Journal Voucher
CUSTOMER INVOICE TO RECEIPT
HUMAN RESOURCE MANAGEMENT
Maintenance
FINANCE MANAGEMENT
Estate Design
Training and
Event
Management
Travel
Management
Recruitment
Management
Estate
Control
Partially ReplaceNew Still
Figure 3. Target Business Architecture
Table 2 List of Target Business Architecture
Business
Process
Description
Status
Human Resource Management
Recruitment
Management
This business process provides functionality to
support the process of recruiting prospective
employees.
New
Travel This business process provides functionality to New
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Management support the employee travel management
administration process.
Training and
Event
Management
This business process provides functionality to
support the administrative activity process for
employee training and development submissions.
New
Procurement Management
Purchase
Request
This business process provides functionality to
support the process of procurement of goods and
services.
Partially / replace from
the Subprocess Purchase
Requisition of Goods and
Services.
Estate Management
Harvesting
Management
This business process provides functionality to
support the administrative process activities for
recording palm oil yields.
Partially / replace from
Subprocess Mature
Plantation.
Estate Control
Management
This business process provides functionality to
support the field inspection administrative process
activities.
New
Mill Managament
Weighbridge
Management
This business process provides functionality to
support FFB harvest receipts.
Partially / replace from
the Subprocess Grading
Process
4.4. Data Architecture
This phase first analyzes the data architecture to identify and define various types of data that
will support the application.
4.4.1. Baseline Data Architecture
To find out Baseline Data Architecture, it is necessary to identify data requirements for
business activities. The following data architecture is currently in accordance with baseline
business architecture. Figure 4 baseline data architecture. The explanation for baseline data
architecture in Table 3.
Baseline Data Architecture
FINANCE MANAGEMENT
ESTATE MANAGEMENT
Estate Design
Data
MARKETING AND SALES MANAGEMENT
PROCUREMENT MANAGEMENT
MILL MANAGEMENT
Grading Data
CPO and PK
Production Data
CPO and PK
Production
Administration Data
Finish Good
Management
Data
Co Product
Management
Data
Product
Expenditure Data
Nursery Data Planting Data
Insfrastructure Data Workshop Data
Immature
Plantation
Data
Mature
Plantation
Data
Land
Acquisition
Data
Purchase Requisition
Data
Vendor Selection
Data
Inventory
Movement Data
Pre-Sales Data Sales Order Data Shipping Data Billing Data
Work Plan Data
Purchase Order
Data
Goods Receipt
Data
Invoice Receipt
Data
Accounts Payable Data
Asset
Accounting
Data
General
Ledger Data
Bank
Accounting
Data
HUMAN RESOURCE MANAGEMENT
Accounts Receivable Data
Organizational
Data
Payroll Data
Time
Management
Data
Personnel Data
Maintenance
Data
Figure 4 Baseline Data Architecture
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Table 3 List of Baseline Business Architecture
Business
Function
Business Service Data Entity
Human Resource
Management
Organizational Management Master Organization Data
Personnel Administration Employee Data
Time Management Attendance Data
Payroll Management Payroll Data
Finance
Management
General Ledger General Ledger Data
Accounts Payable Payment Document
Accounts Receivable Receivement Document
Bank Accounting Bank Accounting Data
Asset Accounting Asset Document
Procurement
Management
Procurement of goods and
services
Procurement of goods and services Data
Delivery of goods Delivery of goods Document
Receiving Goods and
Services
Receiving Goods and Services Data
Inventory Movement Inventory Data
Estate
Management
Estate Design Estate Design Data
Land Acquisition Land Acquisition Data
Nursery Nursery Data
Planting Planting Data
Immature Plantation Immature Plantation Data
Mature Plantation Mature Plantation Data
Maintenance Maintenance Data
Work Plan Work Plan Data
Infrastructure Infrastructure Data
Workshop Workshop Data
Mill Management
Grading Process FFB Sorting Data
CPO and PK Production Production CPO and PK Data
CPO and PK Production
Administration
CPO and PK Production Administration
Data
Finish Good Management Finish Good Management Document
Co Product Management Co Product Management Data
Co Administration of
Product Management
Co Administration of Product Management
Data
Product Expenditure Expenditure Data
Marketing and
Sales
Management
Pre-Sales Management of
CPO and PK
Pre-Sales Management of CPO and PK
Data
Sales Order Management Sales Order Management Data
Shipping Management Shipping Data
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Billing Management Billing Management Data
4.4.2. Target Data Architecture
This phase is done by identifying the data architecture needed to support the proposed
business process, based on organizational constraints and the concept of the solution in the
previous sub-chapter. The results of identification of data architecture needs as shown in
Figure 5. There are 4 new data architectures and 3 data architectures partially / replace.
Explanation of the target data architecture above can be seen in Table 4.
Target Data Architecture
FINANCE MANAGEMENT
ESTATE MANAGEMENT
Estate Design
Data
MARKETING AND SALES MANAGEMENT
PROCUREMENT MANAGEMENT
MILL MANAGEMENT
Grading Data
CPO and PK
Production Data
CPO and PK
Production
Administration Data
Finish Good
Management
Data
Co Product
Management
Data
Product
Expenditure Data
Nursery Data Planting Data
Insfrastructure Data Workshop Data
Immature
Plantation
Data
Mature
Plantation
Data
Land
Acquisition
Data
Purchase Requisition
Data
Vendor Selection
Data
Inventory
Movement Data
Pre-Sales Data Sales Order Data Shipping Data Billing Data
Work Plan Data
Purchase Order
Data
Goods Receipt
Data
Invoice Receipt
Data Accounts Payable Data
Asset
Accounting
Data
General
Ledger Data
Bank
Accounting
Data
HUMAN RESOURCE MANAGEMENT
Accounts Receivable Data
Organizational
Data
Payroll Data
Time
Management
Data
Personnel Data
Maintenance
Data
Training and
Event
Management
Data
Travel
Management
Data
Recruitment Data
Estate
Control Data
Legend Partially ReplaceNew Current
Figure 5 Target Data Architecture
Table 4 List of Target Data Architecture
Business
Function
Business Service Data Entity Status
Human
Resource
Management
Recruitment
Management
Recruitment
Management Data
New Data
Travel
Management
Travel Management
Data
New Data
Training and Event
Management
Training and Event
Management Data
New Data
Procurement
Management
Purchase Request
Management
Purchase Request Data
Partially / replace from the
Subprocess Purchase
Requisition of Goods and
Services Data.
Estate
Management
Harvesting
Management
Harvesting
Management Data
Partially / replace from
Subprocess Mature
Plantation Data.
Estate Control
Management
Estate Control
Management Data
New Data
Mill
Managament
Weighbridge
Management
Weighbridge
Management Data
Partially / replace from the
Subprocess Grading Process
Data.
4.5. Application Architecture
Maulana Ibrohim, and Abba Suganda Girsang
http://www.iaeme.com/IJMET/index.asp 849 editor@iaeme.com
In this phase includes the preparation of the company's current application architecture, and
target application architecture according to the company's business needs.
4.5.1. Baseline Application Architecture
To find out what applications have been used, it is necessary to do an inventory of documents
and interviews with company management. An explanation baseline application architecture
explained in Table 5. This list helps determine the scope of changes that can affect certain
types of applications.
Baseline Application Architecture
SUB APLIKASI UTAMA
APLIKASI UTAMA
ERP SYSTEM
SAP
Checkroll Module
SAP
Financial Controlling
Module
SAP
Material Management
Module
SAP
Estate Management
Module
SAP
Production Process
Module
SAP
Sales and Distribution
Module
Attendance
Management System
Budgeting and
Planning System
Tax Invoice System
APLIKASI PENDUKUNG
Document
Management System
Web Portal Helpdesk Ticketing
System
Geographic
Information System
Push Report System Business Intelligence
E-mail System
Figure 6 Baseline Application Architecture
Table 5 List of Baseline Appliction Architecture
No Application Logical Component Physical Component
1 SAP - Checkroll Module
Human Resource
Management
ERP System - Human Resource
2
SAP - Finance Controlling
Module
Finance Controlling
Management
ERP System - Finance
Controlling
3
SAP - Material
Management Module
Procurement Management
ERP System - Procurement
Management
4
SAP - Estate Management
Module
Estate Management
ERP System - Estate
Management
5
SAP - Production Process
Module
Mill Management ERP System - Mill Management
6
SAP - Sales and
Distribution Module
Marketing and Sales
Management
ERP System - Marketing and
Sales Management
7
Document Management
System
Document Management Document Management System
8 Tax Invoice System Tax Invoice tool Tax Invoice System
Designing It Blueprint with Togaf For Information Technology Development
http://www.iaeme.com/IJMET/index.asp 850 editor@iaeme.com
No Application Logical Component Physical Component
9 Web Portal Company Information Company Information System
10
Helpdesk Ticketing
System
Helpdesk Ticketing
Management
Helpdesk Ticketing System
11
Attendance Management
System
Attendance Management
tool
Attendance Management System
12
Budgeting and Planning
System
Budgeting and Planning
Management
Budgeting and Planning System
13
Geographic Information
System
Geographic Information
Management
Geographic Information System
14 Push Report System Push Report Management Push Report System
15
Business Intelligence
System
Business Intelligence
Management
Business Intelligence System
16 E-mail System
Electronic Mail
Mangement
E-mail System
4.5.2. Target Application Architecture
This phase is done by identifying the applications needed to support business processes with
architectural vision guidelines. Based on company problems and solution concepts discussed
in the previous sub-chapter, figure 7 is the target of application architecture, there are 7 new
applications, consisting of 4 new applications and 3 applications that are partially replaced by
removing submodules from the SAP system. Table 6 is a list of target applications including
descriptions and functions.
Target Application Architecture
SUB APLIKASI UTAMA
APLIKASI UTAMA
ERP SYSTEM
SAP
Checkroll Module
SAP
Financial Controlling
Module
SAP
Material Management
Module
SAP
Estate Management
Module
SAP
Production Process
Module
SAP
Sales and Distribution
Module
Attendance
Management System
Budgeting and
Planning System
Tax Invoice System
APLIKASI PENDUKUNG
Document
Management System
Web Portal Helpdesk Ticketing
System
Geographic
Information System
Push Report System Business Intelligence
E-mail System
Recruitment
Management System
Harvesting
Management System
Purchase Request
System
Travel
Management System
Weighbridge System
Estate Control
System
Training
Managamenet System
Legend Partially ReplaceNew Current
Figure 7 Target Application Architecture
Maulana Ibrohim, and Abba Suganda Girsang
http://www.iaeme.com/IJMET/index.asp 851 editor@iaeme.com
Table 6 List of Target Application Architecture
Application Description Application Platform Status
Human Resource Management
Recruitment
Management
System
This application provides functionality to
support prospective employee recruitment
activities.
Web
Application
New Application
Travel
Management
System
This application provides functionality to
support employee travel management
administration activities.
Web
Application
New Application
Training and
Event
Management
System
This application provides functionality to
support administrative activities for
employee training and development
submissions.
Web
Application
New Application
Procurement Management
Purchase
Request System
This application provides functionality to
support the procurement of goods and
services.
Web
Application
Partially / replace
from the
Submodule
Purchase
Requisition of
Goods and
Services.
Estate Management
Harvesting
Management
System
This application provides functionality to
support the administrative process activities
of recording palm oil yields.
Mobile
Application
Partially / replace
from Submodule
Mature Plantation.
Estate Control
System
This application provides functionality to
support the field inspection administrative
process activities.
Mobile
Application
New Application
Mill Managament
Weighbridge
System
This application provides functionality to
support the activity of receiving FFB
harvests.
Desktop
Application
Partially / replace
from the
Submodule
Grading Process.
4.6. Technology Architecture
Technology architecture addresses the needs of technology including network services,
security services, infrastructure, data services, application services, and support services.
4.6.1. Baseline Technology Architecture
Based on data collection conducted through analysis of company documents and interviews
with the IT Infrastructure Manager. Explanation of current technology architecture:
Designing It Blueprint with Togaf For Information Technology Development
http://www.iaeme.com/IJMET/index.asp 852 editor@iaeme.com
The data center used by the company is its own data center with a Tier 1 classification.
The location is inside the company's office which is managed independently and does not
have a disasater recovery center (DRC).
Server hardware used by virtual machine devices.
Storage used is a type of Storage Area Network (SAN), currently storage capacity for
prosuction database backups is not proportional to the capacity of database production.
Network hardware used is in table 7. In the table the number of core switches as main
switches is only 1 unit and for firewall devices also 1 unit, so there is no backup device.
Network topology that is used to connect between the head office and the site. The topology
used only has 1 unit of firewall device that connects the server Demilitarized Zone (DMZ)
area. Whereas the Farm Server area does not use firewall devices.The data network service
used has 2 types of connections between head office and site, namely satellite and terrestrial
connections.
Based on current technology security identification analysis, including:
1. There is no control access for access to infrastructure and information systems.
2. There is no management control access related to network users. and monitoring
log.
3. There is only one layer of firewall that limits access to data servers and application
servers from the internet or outside networks.
4. There is no system for preventing intrusion to maintain data confidentiality.
Table 7 List of Network Device
No
Device
Type
Product Type Operating System Qty Description
1 Router Mikrotik RB1100AH RouterOS 1 Router Vendor 1
2 Router Mikrotik RB1200 RouterOS 1 Router Vendor 2
3 Router Cisco 2800 Cisco IOS 1 Wan Router 1
4 Router Cisco 2911 Cisco IOS 1 Internet Router
5 Router MikroBits Dinara RouterOS 1 Wan Router 2
6 Router SOPHOS SG-450 Sophos Firewall OS 1 Firewall
7 Switch Cisco Catalyst 2960X Cisco Catalyst OS 1 Switch Gis
8 Router Cisco 2800 Cisco IOS 1 Router Vendor 3
9 Switch Cisco Catalyst 3750X Cisco Catalyst OS 1 Core Switch
10 Switch Cisco Catalyst 3560G Cisco Catalyst OS 1 Server Farm
11 Switch Cisco Catalyst 2960 Cisco Catalyst OS 1 Server Farm
12 Switch Cisco Catalyst 2960S Cisco Catalyst OS 1 Server DMZ
13 Switch HP 2510G Switch Procurve OS 1 Router Vendor 4
14 Switch Cisco Catalyst 2960 Cisco Catalyst OS 1 Switch AP
4.6.2. Target Technology Architecture
This stage is done by identifying the technological architecture needed to support the
application architecture. The following is an explanation of the target technology architecture.
The data center used by the company is a data center with Tier 1 classification, meaning
that IT equipment is served by one distribution channel (non-redundat), or one uplink per one
server. Thus, the availability of data center technology services is likely to experience a lot of
downtime. For this reason, it is necessary to increase the classification to Tier 2 by adding
Maulana Ibrohim, and Abba Suganda Girsang
http://www.iaeme.com/IJMET/index.asp 853 editor@iaeme.com
redundant components by adding backup resources equipped with generators in preparation
for a power outage. The current data center does not yet have a disaster recovery center
(DRC), so if the datacenter function occurs, the call is not redundant, so it is necessary to
procure the DRC.
With the addition of applications, also requires appropriate resources to use, so that the
server performance is maintained. For this reason, it is necessary to procure new server
devices for the backup server to maintain service availability.
Data storage media every day diminishes, for that additional storage is needed based on
the needs needed. Currently the storage capacity for backup database production is only 8
terabytes while the database production capacity is 10 terabytes, so it is not proportional to the
amount of data to be backed up.
The condition of the network hardware used by the company today, there is still Single
Point of Failure, meaning that it still has a dependency on a function, if the function fails then
the entire system does not work. In table 7network hardware, the core switch device as the
main switch is only 1 unit and for the firewall device is also 1 unit, so there is no backup
device. For this reason, a redundant or a backup device is needed in preparation for the core
switch and firewall functions to occur.
The network topology used only has 1 unit of firewall device that connects the server
Demilitarized Zone (DMZ) area. While the Server Farm area does not use firewall devices, so
it does not have layered security. This allows an attack and disrupts the performance of Server
Farm as the company's operational application server services. The internet site service
facility is currently being distributed from the Jakarta head office, thus disrupting application
service lines, thereby reducing the speed of business application usage performance. For this
reason, it is necessary to separate the internet data path and application data path.
The data network service used by the company has 2 types of connections between head
office and site, namely satellite and terrestrial connections. Differences in satellite
connections and teriserial data transfer rates. The use of satellite connections data
transmission speeds is slower than terrestrial. For this reason, a connection standard is needed
so that data transmission stability is guaranteed by using a terrestrial network connection.
Based on current technological security analysis.Services used to support administration
of access rights related to information and monitoring in the form of:Identity management,
authorization, authentication, and access control management, control logging and log
management, auditing ability, Control monitoring and event management, Data encryption /
decryption control and key management controls, physical access, intrusion detection, and
surveillance controls.
5. CONCLUSION
This study focuses on enterprise architecture recommendations as a blueprint for the
development of XYZ company information technology, which consists of business asset
model recommendations, information system architecture and technology architecture.
The recommended business architecture model is a subprocess that was previously done
manually can be done in a system, so that it can reduce the manual workload and support the
business needs of the XYZ company optimally.
The recommended information system architecture model is modular application
development, so that the main SAP system applications are still used. Business functions that
are not yet available on the SAP system can be developed with integrated support
applications, or by developing new partially replace submodules from SAP submodules, so as
to reduce the cost of user licenses in SAP without reducing existing business functions.
Designing It Blueprint with Togaf For Information Technology Development
http://www.iaeme.com/IJMET/index.asp 854 editor@iaeme.com
The recommended technology architecture model is that the use of technology is still
being used, but it is necessary to add and update the quality of technology to optimize the
company's information technology services.
Designing IT blueprint using TOGAF ADM can be used as a reference to provide
integrated business, data, information and technology recommendations to optimize the
development of information technology.
REFERENCES
[1] Jen, L., & Lee, Y. (2000). Working Group. IEEE recommended practice for architectural
description of software-intensive systems. In IEEE Architecture. Citeseer.
[2] Lankhorst, M. (2009). Enterprise architecture at work (Vol. 352). Springer.
[3] Laudon, K. C., & Laudon, J. P. (2018). Management information systems: managing the
digital firm. Pearson.
[4] Minoli, D. (2008). Enterprise architecture A to Z: frameworks, business process modeling,
SOA, and infrastructure technology. Auerbach Publications.
[5] O’brien, J. A., & Marakas, G. M. (2005). Introduction to information systems (Vol. 13).
New York City, USA: McGraw-Hill/Irwin.
[6] Rainer, R. K., Cegielski, C. G., Splettstoesser-Hogeterp, I., & Sanchez-Rodriguez, C.
(2013). Introduction to information systems. John Wiley & Sons.
[7] Robertson, B., & Sribar, V. (2002). The adaptive enterprise: IT infrastructure strategies to
manage change and enable growth. Addison-Wesley Longman Publishing Co., Inc.
[8] Schekkerman, J. (2004). How to survive in the jungle of Enterprise Architecture
Frameworks. Framework. Trafford Publishing.
[9] TO Group. (2011). TOGAF Version 9.1. The Open Group Architecture Framework, The
Open Group.
[10] Turban, E. (2007). Information technology for management: Transforming organizations
in the digital economy. John Wiley & Sons, Inc.
[11] Turban, E., & Volonino, L. (2011). Information Technology for Management: Improving
Strategic and Operational Performance, Eight Edition. John Wiley & Sons, Inc.
[12] Wallace, P. M. (2015). Introduction to information systems. Pearson Boston, MA.
[13] Williams, B. K., & Sawyer, S. C. (2007). Using information technology: A practical
introduction to computers & communications.

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DESIGNING IT BLUEPRINT WITH TOGAF FOR INFORMATION TECHNOLOGY DEVELOPMENT

  • 1. http://www.iaeme.com/IJMET/index.asp 837 editor@iaeme.com International Journal of Mechanical Engineering and Technology (IJMET) Volume 10, Issue 03, March 2019, pp. 837-854. Article ID: IJMET_10_03_087 Available online at http://www.iaeme.com/ijmet/issues.asp?JType=IJMET&VType=10&IType=3 ISSN Print: 0976-6340 and ISSN Online: 0976-6359 © IAEME Publication Scopus Indexed DESIGNING IT BLUEPRINT WITH TOGAF FOR INFORMATION TECHNOLOGY DEVELOPMENT Maulana Ibrohim Computer Science Department, BINUS Graduate Program-Master of Computer Science, Bina Nusantara University, Jakarta, Indonesia 11480, Abba Suganda Girsang Computer Science Department, BINUS Graduate Program-Master of Computer Science, Bina Nusantara University, Jakarta, Indonesia 11480, ABSTRACT The use of information technology that is aligned with the company's goals will be achieved if supported by a good governance planning system. Therefore, to develop information technology can use the Enterprise Architecture approach as a guideline or blueprint in the development of information technology. The XYZ company is an oil palm plantation company that develops information technology services to support the company's business operations. In order for the purpose of developing XYZ company information technology services in line with the company's vision, mission and objectives, an appropriate framework is needed in preparing strategic planning. This study aims to provide recommendations for designing IT blueprints using the Enterprise Architecture TOGAF framework for the development of information technology that can be applied in XYZ companies. Keywords: Enterprise Architecture, IT Strategic Planning, TOGAF, CPO Cite this Article: Maulana Ibrohim, and Abba Suganda Girsang, Designing It Blueprint with Togaf For Information Technology Development, International Journal of Mechanical Engineering and Technology, 10(3), 2019, pp. 837-854. http://www.iaeme.com/IJMET/issues.asp?JType=IJMET&VType=10&IType=3 1. INTRODUCTION The XYZ company is an oil palm plantation company with its main products, crude palm oil (CPO) and palm kernel (PK). The company utilizes information technology (IT) services by implementing an Enterprise Resources Planning (ERP) system, namely System Analysis and Program Development (SAP) as the main system. In its application not all SAP modules are used, because some SAP system modules are not in accordance with the company's business processes and SAP user license costs are relatively expensive, so it becomes a consideration
  • 2. Designing It Blueprint with Togaf For Information Technology Development http://www.iaeme.com/IJMET/index.asp 838 editor@iaeme.com not to use all SAP modules. As a result, the application of information technology is still not optimal and affects the company's business service activities. At present the company has its own IT infrastructure to support information system services. In carrying out its functions, IT infrastructure has experienced service disruption for 741 hours in the period 2017-2018. So that it affects the information system services. Of the several constraints that exist, the company does not have strategic planning, so it has an impact on IT services. In order for the purpose of developing the company's information technology services in line with the company's vision, mission and objectives, strategic planning is needed. Enterprise Architecture is one method that can be used as a guide in developing information technology effectively and efficiently. Enterprise Architecture can be defined as a blueprint [4], to place optimal resources and concrete targets in the IT environment as the last support of business functions. This study aims to provide recommendations for designing IT blueprints using the Enterprise Architecture TOGAF framework for the development of information technology that can be applied in XYZ companies. 2. LITERATURE REVIEW 2.1. Information Systems Definition An information system can be an organized combination consisting of users, hardware, software, communication networks, data sources and procedure policies that store, retrieve, change, and disseminate information within an organization. Humans rely on information systems to communicate with each other using various physical devices, hardware, instructions and procedures for processing information software, network communication channels or data sources [5]. An information system collects, processes, stores, analyzes and disseminates information for specific purposes [6]. Information systems are interrelated components and work together to collect, process, store and disseminate information to support decision making, coordination, control, analysis, and visualization in an organization [3]. An information system is collecting, processing, storing, analyzing, and disseminating information for certain purposes [10]. Information system is a system that brings together four critical components to collect, process, manage, analyze, and distribute information; the four components are human, technology, process and data [12]. 2.2. Information Technology Definition The collection of computing systems used by organizations is called information technology. Information technology in its narrow definition refers to the technological side of an information system. Often the term information technology is used interchangeably with information systems. In his book the term information technology in the broad sense to describe a collection of organizational information systems, users, and management who oversee them. For the most part, the term information technology and information systems are considered the same thing [11]. Information technology is a general term that describes any technology that helps produce, manipulate, store, communicate, and disseminate information [13].
  • 3. Maulana Ibrohim, and Abba Suganda Girsang http://www.iaeme.com/IJMET/index.asp 839 editor@iaeme.com 2.3. Information Technology Infrastructure Definition Understanding information technology infrastructure is a shared technology resource that provides a platform for enterprise-specific information system applications. IT infrastructure includes investments in hardware, software, and services such as consulting, education and training [3]. Some characteristics of information technology infrastructure [7], As follows: 1. Physically connected with and as the foundation of the structure above. 2. More permanent and static than the structure it supports. 3. Broader than the structure above in use. 4. Is a support service. 5. Apart from the structure that it supports in terms of the life cycle. 2.4. Enterprise Architecture Definition Enterprise is a collection of organizations that have a series of general objectives. For example, government agencies, divisions within a company, a single department or a chain of organizations that are geographically separated and linked together for joint ownership. The term company in the context of architecture is used to show the entire company, which includes all information services, technology, infrastructure and certain domains within the company [9]. The definition of architecture is the fundamental organization of a system, which is embodied in its components, their relationships with each other and the environment and the principles that govern the design and evolution of it [1]. Description of Enterprise Architecture is all coherent principles, methods and models used in the design and realization of corporate organizational structures, business processes, information systems, and infrastructure. Enterprise architecture captures the essence of business, IT, and its evolution. The idea is that important things are far more stable than specific solutions found for the problem at hand. Therefore, architecture helps in maintaining the essence of business, while still allowing maximum flexibility and adaptivity according to [2]. 2.5. Framework Definition A framework is a structure for content or processes that can be used as a tool for structuring thoughts, ensuring consistency and completeness [2]. The selection of the right framework can facilitate the implementation of information technology architectures in organizations [8]. Many frameworks have the same main purpose, namely collaborating the strengths between: 1. Aspects of a business plan: goals, vision, strategies and principles of governance. 2. Operational aspects of the business: business terms, organizational structure, processes and data. 3. Aspects of automation: information systems and databases. 4. Aspects of business determinants of technological infrastructure such as computers, operating systems, and networks. The Open Group Architecture Framework (TOGAF) is a detailed method framework and supporting tools for developing enterprise architecture. TOGAF can be used freely by any organization that wants to develop company architecture.
  • 4. Designing It Blueprint with Togaf For Information Technology Development http://www.iaeme.com/IJMET/index.asp 840 editor@iaeme.com In TOGAF there are methods used to design an architecture called the Architecture Development Method (ADM). ADM can be used as a guide for modeling enterprise architecture development. ADM contains the stages of activity divided in phases that have been tested in architectural development. The activities contained in ADM include: the creation of an architectural framework, building the contents and components of the architecture, the process of migration from the current system and architectural governance to be built. 3. RESEARCH METHODOLOGY The research method is a case study that provides reviews of enterprise architecture design activities based on company problems. The research phase, starting from determining the problem, literature study and data collection. Then the IT blueprint design is carried out using the TOGAF ADM framework. The results of the IT blueprint design, in the form of a blueprint for the development of information technology. Figure 1 is the phase of the research method. Research Methodology TOGAF Architecture Development Method Architecture Vision Business Architecture Information Systems Architecture Technology Architecture Opportunities and Solutions Architecture Change Management Implementation Governance Migration Planning Preliminary Phase Preliminary Start Formulation of the problem Study of literature Data collection Designing IT blueprint Designing recommendations Conclusions Primary Data End Secondary Data Scope Principles of Architecture Profile, Mission, Vision, Goals Value Chain Analysis Organizational Constraints Concept of Solution Baseline Arcitecture Business Target Architecture Business Baseline Arcitecture Data Target Architecture Data Baseline Arcitecture Application Target Architecture Application Baseline Arcitecture Technology Target Architecture Technology Gap Analysis Figure 1 Research Methodology In TOGAF ADM, there are 9 continuous phases, as follows: Preliminary, Architecture Vision, Business Architecture, Information System Architecture, Technology Architecture, Opportunities and Solutions, Migration Planning, Implementation Governance, and Architecture Change Management. In this research, the phase of Migration Planning, Implementation Governance and Architecture Change Management was not carried out. Because of the time limits of research and company management policies. 4. RESULTS AND DISCUSSION 4.1. Preliminary This phase defines enterprise architecture to determine the framework and methodology, scope and principles of architecture.
  • 5. Maulana Ibrohim, and Abba Suganda Girsang http://www.iaeme.com/IJMET/index.asp 841 editor@iaeme.com 4.1.1. Determination of the Framework and Methodology The framework used for designing this enterprise architecture is TOGAF with the Architecture Development Method (ADM) design methodology. In designing enterprise architecture, TOGAF ADM consists of 4 domains, as follows: 1. Business Architecture 2. Data Architecture 3. Application Architecture 4. Technology Architecture 4.1.2. Enterprise Scope Enterprise architecture design refers to the main business activities and supporting activities, including: 1. Estate Management activities are the main operational activities in the oil palm plantation industry. 2. Mill Management activities are the main activities in processing fresh fruit bunches (FFB) production into CPO and PK. The output of this activity is CPO and PK products. 3. Marketing and Sales Management activities are marketing activities and sales of CPO and PK products. 4. Supporting activities, including activities in order to support key business processes. The activities are supporting activities, namely: a. Human Resources Management is a human resource management activity, the activities of these activities are: organizational management, administration personnel, time management and payroll management. b. Finance Management is a corporate financial administration management activity including general ledgers, accounts payable, accounts receivable, bank accounting and asset accounting. c. Procurement Management is an administrative support activity for the procurement and purchase of goods or services needed by my government interests. 4.1.3. Principles of Architecture Architectural principles are principles derived from the TOGAF framework. These principles are based on advice from management, so that the principles are relevant to the needs of the company. The architectural principles are as follows: a. Principles of Business Architecture b. Business Continuity c. Compliance with Law d. Principles of Business Architecture e. Data is an Asset f. Data is Shared g. Data Security h. Principles of Business Architecture i. Ease-of-Use j. Technology Independence
  • 6. Designing It Blueprint with Togaf For Information Technology Development http://www.iaeme.com/IJMET/index.asp 842 editor@iaeme.com k. Principles of Business Architecture l. Interoperability m. Avaibaility n. Re-Use of existing infrastructure 4.2. Architecture Vision This phase is an architectural development that includes constraints and expectations of achieving architectural vision and validating a context and agreed work architecture statement. 4.2.1. Company Profile XYZ company is a company engaged in oil palm plantations, including planting, maintaining, harvesting and producing FFB, processing FFB into CPO and PK, trading CPO and PK. Location of plantations in Jambi, East Kalimantan and Central Kalimantan provinces. 1. Vision: Building the Best Plantation for the World. 2. Mission: Developing Eco-friendly Plantations that Are Able to Improve the Life Level of Many People. 3. Motto: Passion to Achieve the Best. 4.2.2. Goals 1. Deliver Optimal Value for Stakeholders. 2. Optimizing Productivity. 3. Be a Preferred Supplier. 4. The implementation of Best-Agriculture and Mill Practices. 5. Sustainable Growth. 6. Optimizing Mill Productivity. 7. Long-Term Sustainable Environment and Community. 8. Improve Operation Relentlessly. 4.2.3. Organizational Constraints and Concept of Solution After the company's business activities are known, the next stage is an analysis of the problems that exist. This problem analysis needs to be done so that the factors that can hinder the company's success in achieving the vision and mission are identified. Table 1 Organizational Constraints and Concept of Solution Business Activity Constraints Pattern Solution Human Resource Management Recruitment Management The process of recruiting prospective employees is still done manually, allowing human error and requiring a long time in the employee selection process. Automation of prospective employee recruitment processes. Automation of the profile processing of prospective employees. Availability of a multifunctional employee recruitment system.
  • 7. Maulana Ibrohim, and Abba Suganda Girsang http://www.iaeme.com/IJMET/index.asp 843 editor@iaeme.com Business Activity Constraints Pattern Solution Travel Management The travel management administration process is done manually by filling in the submission form to the HR department and asking for approval from each supervisor and returning the form of official travel to HR so that it takes a long time and allows human error. Automation of employee travel management processes. Automation of employee travel management financing processes. Availability of a multifunctional employee travel management system. Training and Event Management The administrative process of employee training and development submissions is still done manually by filling out the training application form from the HR department and requesting the approval of their respective supervisors, so that it takes a long time. Automation of employee training and event management processes. Automation of employee training and event management financing processes. Availability of a multifunctional employee training management system. Procurement Management Purchase Requisition of Goods and Services Approval of the procurement of goods and services in the SAP system is a maximum of eight user levels due to SAP user licenses, while the company's needs average more than eight user approvals, so that control of goods purchases does not meet the company's control standards. Making a system for the procurement of goods and services and integrated with the SAP system. Adding user approval and controlling as needed. Estate Management Mature Plantation The administrative process of recording palm oil yields (FFB) is recorded using paper, then the data is inputted into the SAP system, this can cause human error, and requires a long time.Recording of harvest data in the field still uses paper which is at risk of losing data and damaged if exposed to water and rain. Making a supporting application system in the administrative process of recording the harvest and integrated with The SAP system. Automation of the process of recording FFB yields. Estate Control The process of administering field inspections is still done manually by the field assistant, the results are then reported to the estate manager and evaluation. Because it is recorded manually, it allows human error and data loss. Making a supporting application system in the field inspection process. Automation of the field inspection process. Mill Managament Grading Process The process of receiving FFB harvests is carried out manually by looking at the scales indicator, then the data is input into the excel template and uploaded into the SAP system which can cause human error, error recording and takes a long time. Making a supporting application system in the FFB reception process at the Mill and integrated with the SAP system. Automation of the FFB weighing process at the Mill.
  • 8. Designing It Blueprint with Togaf For Information Technology Development http://www.iaeme.com/IJMET/index.asp 844 editor@iaeme.com 4.3. Business Architecture This phase is developing business processes in an architecture to support vision architecture. This phase is described as a business process that involves a description of the architecture and identifies the needs of the organization to build an architecture roadmap based on current conditions and expected architectural targets. 4.3.1. Baseline Business Architecture Baseline Business Architecture is the business process that is used now. Consisting of several business processes that are interconnected with each other. The current process of business architecture is shown in Figure 2. Baseline Business Architecture REQUEST TO RECEIVE (RTR) Grading Process CPO and PK Production CPO and PK Production Administration Finish Good Management Co Product Management Product Expenditure Nursery Planting Insfrastructure Workshop Immature Plantation Mature Plantation Land Acquisition Purchase Requisition of Goods and Services Vendor Selection Inventory Movement SALES AND MARKETING MANAGEMENT Pre-Sales Management of CPO and PK Sales Order Management Shipping Management Billing Management CUSTOMER Work Plan ORDER TO SUPPLY MILL MANAGEMENT SUPPLIER PROCUREMENT MANAGEMENT Purchase Order Goods Receipt Invoice Receipt ESTATE MANAGEMENT Accounts Payable Asset Accounting SUPPLIER INVOICE TO PAYMENT (STP) General LedgerBank Accounting Accounts Receivable Fixed Asset Management Organizational Management Payroll Management Time Management Personnel Administration Cash Opname Dropping Bank Reconciliation Acknowledgment of Account Receipt Receipt Recognition of Account Payment Payment Closing Add COA Journal Voucher CUSTOMER INVOICE TO RECEIPT HUMAN RESOURCE MANAGEMENT Maintenance FINANCE MANAGEMENT Estate Design Figure 2 Baseline Business Architecture Baseline Business Architecture, divided into 6 business processes, each of which is interconnected and has business subprocesses, the explanation of which is as follows: 1. Estate Management is a business process that is in charge of oil palm plantation development activities, part of its business subprocess: estate design, land acquisition, nursery, planting, immature plantation, mature plantation, maintenance, work plan, infrastructure and workshop. The result of this activity is the fresh fruit bunch (FFB). 2. Mill Management is a business process that is responsible for FFB processing activities into CPO and PK, part of its business subprocess: grading process, crude palm oil and palm kernel production, crude palm oil and palm kernel production administration, finish good management, co-product management, co- administration of product management and product expenditure. The output of this activity is CPO and PK products. 3. Marketing and Sales Management is a business process that is responsible for the process of marketing and selling CPO and PK, part of its business subprocess: pre- sales management of CPO and PK, sales order management, shipping management and billing management.
  • 9. Maulana Ibrohim, and Abba Suganda Girsang http://www.iaeme.com/IJMET/index.asp 845 editor@iaeme.com 4. Procurement Management is a business process carried out by stakeholders in realizing procurement, whether goods or services, equipment and machinery or buildings / construction as well as repairs or maintenance of assets owned, part of the subprocess of their business: purchase requisition, vendor selection, purchase order, goods receipt, invoice receipt, and inventory movement. 5. Finance Management is a business process that is responsible for financial administration between investors, suppliers, customers and internal companies, part of its business subprocess: general ledgers, accounts payable, accounts receivable, bank accounting and asset accounting. 6. Human Resource Management is a business process that is responsible for employee administrative management and human resource development, part of its business subprocess: organizational management, administration personnel, time management and payroll management. 4.3.2. Target Business Architecture Target Business Architecture is to identify the business processes needed to support business processes based on business principles, business objectives, business architecture requirements and organizational constraints. Figure 3 is the target of business architecture. As a result of the identification of business process needs, there are 4 new business processes and 3 business processes that are partially / replace. For an explanation of the target business architecture can be seen in Table 2. Target Business Architecture Legend REQUEST TO RECEIVE (RTR) Grading Process CPO and PK Production CPO and PK Production Administration Finish Good Management Co Product Management Product Expenditure Nursery Planting Insfrastructure Workshop Immature Plantation Mature Plantation Land Acquisition Purchase Requisition of Goods and Services Vendor Selection Inventory Movement SALES AND MARKETING MANAGEMENT Pre-Sales Management of CPO and PK Sales Order Management Shipping Management Billing Management CUSTOMER Work Plan ORDER TO SUPPLY MILL MANAGEMENT SUPPLIER PROCUREMENT MANAGEMENT Purchase Order Goods Receipt Invoice Receipt ESTATE MANAGEMENT Accounts Payable Asset Accounting SUPPLIER INVOICE TO PAYMENT (STP) General LedgerBank Accounting Accounts Receivable Fixed Asset Management Organizational Management Payroll Management Time Management Personnel Administration Cash Opname Dropping Bank Reconciliation Acknowledgment of Account Receipt Receipt Recognition of Account Payment Payment Closing Add COA Journal Voucher CUSTOMER INVOICE TO RECEIPT HUMAN RESOURCE MANAGEMENT Maintenance FINANCE MANAGEMENT Estate Design Training and Event Management Travel Management Recruitment Management Estate Control Partially ReplaceNew Still Figure 3. Target Business Architecture Table 2 List of Target Business Architecture Business Process Description Status Human Resource Management Recruitment Management This business process provides functionality to support the process of recruiting prospective employees. New Travel This business process provides functionality to New
  • 10. Designing It Blueprint with Togaf For Information Technology Development http://www.iaeme.com/IJMET/index.asp 846 editor@iaeme.com Management support the employee travel management administration process. Training and Event Management This business process provides functionality to support the administrative activity process for employee training and development submissions. New Procurement Management Purchase Request This business process provides functionality to support the process of procurement of goods and services. Partially / replace from the Subprocess Purchase Requisition of Goods and Services. Estate Management Harvesting Management This business process provides functionality to support the administrative process activities for recording palm oil yields. Partially / replace from Subprocess Mature Plantation. Estate Control Management This business process provides functionality to support the field inspection administrative process activities. New Mill Managament Weighbridge Management This business process provides functionality to support FFB harvest receipts. Partially / replace from the Subprocess Grading Process 4.4. Data Architecture This phase first analyzes the data architecture to identify and define various types of data that will support the application. 4.4.1. Baseline Data Architecture To find out Baseline Data Architecture, it is necessary to identify data requirements for business activities. The following data architecture is currently in accordance with baseline business architecture. Figure 4 baseline data architecture. The explanation for baseline data architecture in Table 3. Baseline Data Architecture FINANCE MANAGEMENT ESTATE MANAGEMENT Estate Design Data MARKETING AND SALES MANAGEMENT PROCUREMENT MANAGEMENT MILL MANAGEMENT Grading Data CPO and PK Production Data CPO and PK Production Administration Data Finish Good Management Data Co Product Management Data Product Expenditure Data Nursery Data Planting Data Insfrastructure Data Workshop Data Immature Plantation Data Mature Plantation Data Land Acquisition Data Purchase Requisition Data Vendor Selection Data Inventory Movement Data Pre-Sales Data Sales Order Data Shipping Data Billing Data Work Plan Data Purchase Order Data Goods Receipt Data Invoice Receipt Data Accounts Payable Data Asset Accounting Data General Ledger Data Bank Accounting Data HUMAN RESOURCE MANAGEMENT Accounts Receivable Data Organizational Data Payroll Data Time Management Data Personnel Data Maintenance Data Figure 4 Baseline Data Architecture
  • 11. Maulana Ibrohim, and Abba Suganda Girsang http://www.iaeme.com/IJMET/index.asp 847 editor@iaeme.com Table 3 List of Baseline Business Architecture Business Function Business Service Data Entity Human Resource Management Organizational Management Master Organization Data Personnel Administration Employee Data Time Management Attendance Data Payroll Management Payroll Data Finance Management General Ledger General Ledger Data Accounts Payable Payment Document Accounts Receivable Receivement Document Bank Accounting Bank Accounting Data Asset Accounting Asset Document Procurement Management Procurement of goods and services Procurement of goods and services Data Delivery of goods Delivery of goods Document Receiving Goods and Services Receiving Goods and Services Data Inventory Movement Inventory Data Estate Management Estate Design Estate Design Data Land Acquisition Land Acquisition Data Nursery Nursery Data Planting Planting Data Immature Plantation Immature Plantation Data Mature Plantation Mature Plantation Data Maintenance Maintenance Data Work Plan Work Plan Data Infrastructure Infrastructure Data Workshop Workshop Data Mill Management Grading Process FFB Sorting Data CPO and PK Production Production CPO and PK Data CPO and PK Production Administration CPO and PK Production Administration Data Finish Good Management Finish Good Management Document Co Product Management Co Product Management Data Co Administration of Product Management Co Administration of Product Management Data Product Expenditure Expenditure Data Marketing and Sales Management Pre-Sales Management of CPO and PK Pre-Sales Management of CPO and PK Data Sales Order Management Sales Order Management Data Shipping Management Shipping Data
  • 12. Designing It Blueprint with Togaf For Information Technology Development http://www.iaeme.com/IJMET/index.asp 848 editor@iaeme.com Billing Management Billing Management Data 4.4.2. Target Data Architecture This phase is done by identifying the data architecture needed to support the proposed business process, based on organizational constraints and the concept of the solution in the previous sub-chapter. The results of identification of data architecture needs as shown in Figure 5. There are 4 new data architectures and 3 data architectures partially / replace. Explanation of the target data architecture above can be seen in Table 4. Target Data Architecture FINANCE MANAGEMENT ESTATE MANAGEMENT Estate Design Data MARKETING AND SALES MANAGEMENT PROCUREMENT MANAGEMENT MILL MANAGEMENT Grading Data CPO and PK Production Data CPO and PK Production Administration Data Finish Good Management Data Co Product Management Data Product Expenditure Data Nursery Data Planting Data Insfrastructure Data Workshop Data Immature Plantation Data Mature Plantation Data Land Acquisition Data Purchase Requisition Data Vendor Selection Data Inventory Movement Data Pre-Sales Data Sales Order Data Shipping Data Billing Data Work Plan Data Purchase Order Data Goods Receipt Data Invoice Receipt Data Accounts Payable Data Asset Accounting Data General Ledger Data Bank Accounting Data HUMAN RESOURCE MANAGEMENT Accounts Receivable Data Organizational Data Payroll Data Time Management Data Personnel Data Maintenance Data Training and Event Management Data Travel Management Data Recruitment Data Estate Control Data Legend Partially ReplaceNew Current Figure 5 Target Data Architecture Table 4 List of Target Data Architecture Business Function Business Service Data Entity Status Human Resource Management Recruitment Management Recruitment Management Data New Data Travel Management Travel Management Data New Data Training and Event Management Training and Event Management Data New Data Procurement Management Purchase Request Management Purchase Request Data Partially / replace from the Subprocess Purchase Requisition of Goods and Services Data. Estate Management Harvesting Management Harvesting Management Data Partially / replace from Subprocess Mature Plantation Data. Estate Control Management Estate Control Management Data New Data Mill Managament Weighbridge Management Weighbridge Management Data Partially / replace from the Subprocess Grading Process Data. 4.5. Application Architecture
  • 13. Maulana Ibrohim, and Abba Suganda Girsang http://www.iaeme.com/IJMET/index.asp 849 editor@iaeme.com In this phase includes the preparation of the company's current application architecture, and target application architecture according to the company's business needs. 4.5.1. Baseline Application Architecture To find out what applications have been used, it is necessary to do an inventory of documents and interviews with company management. An explanation baseline application architecture explained in Table 5. This list helps determine the scope of changes that can affect certain types of applications. Baseline Application Architecture SUB APLIKASI UTAMA APLIKASI UTAMA ERP SYSTEM SAP Checkroll Module SAP Financial Controlling Module SAP Material Management Module SAP Estate Management Module SAP Production Process Module SAP Sales and Distribution Module Attendance Management System Budgeting and Planning System Tax Invoice System APLIKASI PENDUKUNG Document Management System Web Portal Helpdesk Ticketing System Geographic Information System Push Report System Business Intelligence E-mail System Figure 6 Baseline Application Architecture Table 5 List of Baseline Appliction Architecture No Application Logical Component Physical Component 1 SAP - Checkroll Module Human Resource Management ERP System - Human Resource 2 SAP - Finance Controlling Module Finance Controlling Management ERP System - Finance Controlling 3 SAP - Material Management Module Procurement Management ERP System - Procurement Management 4 SAP - Estate Management Module Estate Management ERP System - Estate Management 5 SAP - Production Process Module Mill Management ERP System - Mill Management 6 SAP - Sales and Distribution Module Marketing and Sales Management ERP System - Marketing and Sales Management 7 Document Management System Document Management Document Management System 8 Tax Invoice System Tax Invoice tool Tax Invoice System
  • 14. Designing It Blueprint with Togaf For Information Technology Development http://www.iaeme.com/IJMET/index.asp 850 editor@iaeme.com No Application Logical Component Physical Component 9 Web Portal Company Information Company Information System 10 Helpdesk Ticketing System Helpdesk Ticketing Management Helpdesk Ticketing System 11 Attendance Management System Attendance Management tool Attendance Management System 12 Budgeting and Planning System Budgeting and Planning Management Budgeting and Planning System 13 Geographic Information System Geographic Information Management Geographic Information System 14 Push Report System Push Report Management Push Report System 15 Business Intelligence System Business Intelligence Management Business Intelligence System 16 E-mail System Electronic Mail Mangement E-mail System 4.5.2. Target Application Architecture This phase is done by identifying the applications needed to support business processes with architectural vision guidelines. Based on company problems and solution concepts discussed in the previous sub-chapter, figure 7 is the target of application architecture, there are 7 new applications, consisting of 4 new applications and 3 applications that are partially replaced by removing submodules from the SAP system. Table 6 is a list of target applications including descriptions and functions. Target Application Architecture SUB APLIKASI UTAMA APLIKASI UTAMA ERP SYSTEM SAP Checkroll Module SAP Financial Controlling Module SAP Material Management Module SAP Estate Management Module SAP Production Process Module SAP Sales and Distribution Module Attendance Management System Budgeting and Planning System Tax Invoice System APLIKASI PENDUKUNG Document Management System Web Portal Helpdesk Ticketing System Geographic Information System Push Report System Business Intelligence E-mail System Recruitment Management System Harvesting Management System Purchase Request System Travel Management System Weighbridge System Estate Control System Training Managamenet System Legend Partially ReplaceNew Current Figure 7 Target Application Architecture
  • 15. Maulana Ibrohim, and Abba Suganda Girsang http://www.iaeme.com/IJMET/index.asp 851 editor@iaeme.com Table 6 List of Target Application Architecture Application Description Application Platform Status Human Resource Management Recruitment Management System This application provides functionality to support prospective employee recruitment activities. Web Application New Application Travel Management System This application provides functionality to support employee travel management administration activities. Web Application New Application Training and Event Management System This application provides functionality to support administrative activities for employee training and development submissions. Web Application New Application Procurement Management Purchase Request System This application provides functionality to support the procurement of goods and services. Web Application Partially / replace from the Submodule Purchase Requisition of Goods and Services. Estate Management Harvesting Management System This application provides functionality to support the administrative process activities of recording palm oil yields. Mobile Application Partially / replace from Submodule Mature Plantation. Estate Control System This application provides functionality to support the field inspection administrative process activities. Mobile Application New Application Mill Managament Weighbridge System This application provides functionality to support the activity of receiving FFB harvests. Desktop Application Partially / replace from the Submodule Grading Process. 4.6. Technology Architecture Technology architecture addresses the needs of technology including network services, security services, infrastructure, data services, application services, and support services. 4.6.1. Baseline Technology Architecture Based on data collection conducted through analysis of company documents and interviews with the IT Infrastructure Manager. Explanation of current technology architecture:
  • 16. Designing It Blueprint with Togaf For Information Technology Development http://www.iaeme.com/IJMET/index.asp 852 editor@iaeme.com The data center used by the company is its own data center with a Tier 1 classification. The location is inside the company's office which is managed independently and does not have a disasater recovery center (DRC). Server hardware used by virtual machine devices. Storage used is a type of Storage Area Network (SAN), currently storage capacity for prosuction database backups is not proportional to the capacity of database production. Network hardware used is in table 7. In the table the number of core switches as main switches is only 1 unit and for firewall devices also 1 unit, so there is no backup device. Network topology that is used to connect between the head office and the site. The topology used only has 1 unit of firewall device that connects the server Demilitarized Zone (DMZ) area. Whereas the Farm Server area does not use firewall devices.The data network service used has 2 types of connections between head office and site, namely satellite and terrestrial connections. Based on current technology security identification analysis, including: 1. There is no control access for access to infrastructure and information systems. 2. There is no management control access related to network users. and monitoring log. 3. There is only one layer of firewall that limits access to data servers and application servers from the internet or outside networks. 4. There is no system for preventing intrusion to maintain data confidentiality. Table 7 List of Network Device No Device Type Product Type Operating System Qty Description 1 Router Mikrotik RB1100AH RouterOS 1 Router Vendor 1 2 Router Mikrotik RB1200 RouterOS 1 Router Vendor 2 3 Router Cisco 2800 Cisco IOS 1 Wan Router 1 4 Router Cisco 2911 Cisco IOS 1 Internet Router 5 Router MikroBits Dinara RouterOS 1 Wan Router 2 6 Router SOPHOS SG-450 Sophos Firewall OS 1 Firewall 7 Switch Cisco Catalyst 2960X Cisco Catalyst OS 1 Switch Gis 8 Router Cisco 2800 Cisco IOS 1 Router Vendor 3 9 Switch Cisco Catalyst 3750X Cisco Catalyst OS 1 Core Switch 10 Switch Cisco Catalyst 3560G Cisco Catalyst OS 1 Server Farm 11 Switch Cisco Catalyst 2960 Cisco Catalyst OS 1 Server Farm 12 Switch Cisco Catalyst 2960S Cisco Catalyst OS 1 Server DMZ 13 Switch HP 2510G Switch Procurve OS 1 Router Vendor 4 14 Switch Cisco Catalyst 2960 Cisco Catalyst OS 1 Switch AP 4.6.2. Target Technology Architecture This stage is done by identifying the technological architecture needed to support the application architecture. The following is an explanation of the target technology architecture. The data center used by the company is a data center with Tier 1 classification, meaning that IT equipment is served by one distribution channel (non-redundat), or one uplink per one server. Thus, the availability of data center technology services is likely to experience a lot of downtime. For this reason, it is necessary to increase the classification to Tier 2 by adding
  • 17. Maulana Ibrohim, and Abba Suganda Girsang http://www.iaeme.com/IJMET/index.asp 853 editor@iaeme.com redundant components by adding backup resources equipped with generators in preparation for a power outage. The current data center does not yet have a disaster recovery center (DRC), so if the datacenter function occurs, the call is not redundant, so it is necessary to procure the DRC. With the addition of applications, also requires appropriate resources to use, so that the server performance is maintained. For this reason, it is necessary to procure new server devices for the backup server to maintain service availability. Data storage media every day diminishes, for that additional storage is needed based on the needs needed. Currently the storage capacity for backup database production is only 8 terabytes while the database production capacity is 10 terabytes, so it is not proportional to the amount of data to be backed up. The condition of the network hardware used by the company today, there is still Single Point of Failure, meaning that it still has a dependency on a function, if the function fails then the entire system does not work. In table 7network hardware, the core switch device as the main switch is only 1 unit and for the firewall device is also 1 unit, so there is no backup device. For this reason, a redundant or a backup device is needed in preparation for the core switch and firewall functions to occur. The network topology used only has 1 unit of firewall device that connects the server Demilitarized Zone (DMZ) area. While the Server Farm area does not use firewall devices, so it does not have layered security. This allows an attack and disrupts the performance of Server Farm as the company's operational application server services. The internet site service facility is currently being distributed from the Jakarta head office, thus disrupting application service lines, thereby reducing the speed of business application usage performance. For this reason, it is necessary to separate the internet data path and application data path. The data network service used by the company has 2 types of connections between head office and site, namely satellite and terrestrial connections. Differences in satellite connections and teriserial data transfer rates. The use of satellite connections data transmission speeds is slower than terrestrial. For this reason, a connection standard is needed so that data transmission stability is guaranteed by using a terrestrial network connection. Based on current technological security analysis.Services used to support administration of access rights related to information and monitoring in the form of:Identity management, authorization, authentication, and access control management, control logging and log management, auditing ability, Control monitoring and event management, Data encryption / decryption control and key management controls, physical access, intrusion detection, and surveillance controls. 5. CONCLUSION This study focuses on enterprise architecture recommendations as a blueprint for the development of XYZ company information technology, which consists of business asset model recommendations, information system architecture and technology architecture. The recommended business architecture model is a subprocess that was previously done manually can be done in a system, so that it can reduce the manual workload and support the business needs of the XYZ company optimally. The recommended information system architecture model is modular application development, so that the main SAP system applications are still used. Business functions that are not yet available on the SAP system can be developed with integrated support applications, or by developing new partially replace submodules from SAP submodules, so as to reduce the cost of user licenses in SAP without reducing existing business functions.
  • 18. Designing It Blueprint with Togaf For Information Technology Development http://www.iaeme.com/IJMET/index.asp 854 editor@iaeme.com The recommended technology architecture model is that the use of technology is still being used, but it is necessary to add and update the quality of technology to optimize the company's information technology services. Designing IT blueprint using TOGAF ADM can be used as a reference to provide integrated business, data, information and technology recommendations to optimize the development of information technology. REFERENCES [1] Jen, L., & Lee, Y. (2000). Working Group. IEEE recommended practice for architectural description of software-intensive systems. In IEEE Architecture. Citeseer. [2] Lankhorst, M. (2009). Enterprise architecture at work (Vol. 352). Springer. [3] Laudon, K. C., & Laudon, J. P. (2018). Management information systems: managing the digital firm. Pearson. [4] Minoli, D. (2008). Enterprise architecture A to Z: frameworks, business process modeling, SOA, and infrastructure technology. Auerbach Publications. [5] O’brien, J. A., & Marakas, G. M. (2005). Introduction to information systems (Vol. 13). New York City, USA: McGraw-Hill/Irwin. [6] Rainer, R. K., Cegielski, C. G., Splettstoesser-Hogeterp, I., & Sanchez-Rodriguez, C. (2013). Introduction to information systems. John Wiley & Sons. [7] Robertson, B., & Sribar, V. (2002). The adaptive enterprise: IT infrastructure strategies to manage change and enable growth. Addison-Wesley Longman Publishing Co., Inc. [8] Schekkerman, J. (2004). How to survive in the jungle of Enterprise Architecture Frameworks. Framework. Trafford Publishing. [9] TO Group. (2011). TOGAF Version 9.1. The Open Group Architecture Framework, The Open Group. [10] Turban, E. (2007). Information technology for management: Transforming organizations in the digital economy. John Wiley & Sons, Inc. [11] Turban, E., & Volonino, L. (2011). Information Technology for Management: Improving Strategic and Operational Performance, Eight Edition. John Wiley & Sons, Inc. [12] Wallace, P. M. (2015). Introduction to information systems. Pearson Boston, MA. [13] Williams, B. K., & Sawyer, S. C. (2007). Using information technology: A practical introduction to computers & communications.