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Designing Compensation System: Part IV
Dr. G C Mohanta, BE(Mech), MSc(Engg), MBA, PhD(Mgt)
                     Professor




                                                1
Building Pay Structure That Recognise
       Individual Contributions




                                    2
Designing Merit Pay Systems
๏‚— Merit increase amounts
  ๏‚— Diminishing marginal returns
  ๏‚— Just-meaningful differences
  ๏‚— Increase as substantive (equity theory)
๏‚— Timing
  ๏‚— Common review date
  ๏‚— Anniversary date
๏‚— Recurring vs. non-recurring merit pay increases
๏‚— Present level of base pay
๏‚— Rewarding performance: Merit pay grid
  ๏‚— Performance and position in range
                                                    3
Merit Pay Grid
                                               Performance Rating
                                               Above                 Below
                                  Excellent   Average   Average     Average   Poor
              Q3
                        $60,000
                        $55,000     7%         5%         3%         0%         0%
Current Annual Salary




                        $50,000
              Q2 $45,000
                 $40,000            9%         7%         6%         2%         0%
                 $35,000
              Q1
                        $30,000
                        $25,000     12%        10%        8%         4%         0%
                        $20,000
Merit Pay Grid
               Higher Pay for Performance
Performance          (1)Well (2)     (3)     (4)     (5) Well
                     Above Above     Average Below Below
Position in Range    Average Average         Average Average
                       High %                        Low %
Q4
(max pay)            7%         5%         3%   1%       0%

Q3          Lo%      8%         6%         4%   2%       0%

Q2                   9%         7%         5%   3%       0%
Q1
(min pay) Hi%        10%        8%         6%   4%       0%

Percent increase already allocated: 6.3%
Sales Force as a Special Group
๏‚— High initiative needed, customer focus, feedback to
  company
๏‚— Extended periods without supervision, need to stay
  motivated regardless
๏‚— Incentives when willingness to work hard can make
  the difference between success and failure
Designing Sales Incentive - Compensation
                   Plans
๏‚— Alternative sales compensation plans
   ๏‚— Salary only
   ๏‚— Salary-plus-bonus plans
   ๏‚— Salary-plus commission
   ๏‚— Commission-plus-draw
   ๏‚— Commission-only
๏‚— Determining fixed pay and the compensation mix
   ๏‚— Influence of salesperson on buying decision
   ๏‚— Competitive pay standards
   ๏‚— Amount of non-sales activities
   ๏‚— Noncash incentives
Designing Pay for Knowledge
          Program



                              8
Jobs vs Skills or Competencies
๏‚— Jobs
   ๏‚— Clear expectations
   ๏‚— Sense of progress
   ๏‚— Pay based on value of work
   ๏‚— Inflexible


๏‚— Skills or Competencies
   ๏‚— Continuous learning
   ๏‚— Flexibility
   ๏‚— Lateral movement

                                  9
Pay for Knowledge

๏‚— Competency Based Pay
๏‚— Skill Based Pay
Competency Based Pay
๏‚— Competency based pay
   ๏‚— Where the company pays for the employeeโ€™s range,
     depth, and types of skills and knowledge, rather
     than for the job title he or she holds
๏‚— Competencies
   ๏‚— Demonstrable characteristics of a person, including
     knowledge, skills, and behaviours, that enable
     performance
Competency Based Pay
๏‚— Depth of knowledge: Pay for having a deep level
  of knowledge within a job, e.g. teachers pay
  increases with amount of education: bachelors,
  masters, doctorate degree
๏‚— Breadth of knowledge: Pay for generalist
  knowledge



                                                    12
Skill Based Pay

๏‚— Pay is tied to skills, abilities & knowledge that an
  employee possesses
๏‚— Manufacturing jobs
๏‚— Flexibility to reassign people to where work is
  needed
Skill & Competency Analysis
๏‚— Skill Analysis: Systematic process to identify skills to
  perform work:
   ๏‚— What does the employee know
   ๏‚— Skills: basic unit of knowledge & expertise
๏‚— Competency Analysis: Systematic process to identify
  competencies required for success
   ๏‚— What can the employee do
   ๏‚— Competencies: basic units of knowledge & abilities



                                                             14
Skill or Competency Evaluation
๏‚— Person centered approach rather than job centered
๏‚— Determine the skill blocks that are valued: skill or skill
  units, rather than jobs
   ๏‚— Quantify the value
   ๏‚— Develop certification procedures
   ๏‚— Mastery of skill units is measured and certified
๏‚— Pay changes do not necessarily accompany job changes
๏‚— There is little emphasis on seniority in pay determination



                                                               15
Designing Pay-for-Knowledge Programs
๏‚— Establishing skill blocks
๏‚— Transition matters
   ๏‚— Skills assessment;
   ๏‚— Aligning pay with knowledge structure;
   ๏‚— Access to training
๏‚— Training and certification
   ๏‚— In-house or outsourcing training
    ๏‚—   Expertise, timeliness;
    ๏‚—   Size of employee population to be trained;
    ๏‚—   Sensitivity or proprietary nature
  ๏‚— Certification and recertification
Top Twenty Competencies
โ€ข   Achievement orientation   โ€ข   Developing others
โ€ข   Concern of quality
                              โ€ข   Team leadership
โ€ข   Initiative
                              โ€ข   Technical expertise
โ€ข   Interpersonal
    understanding             โ€ข   Information seeking
โ€ข   Customer-service          โ€ข   Analytical thinking
    orientation
                              โ€ข   Conceptual thinking
โ€ข   Influence and impact
                              โ€ข   Self-control
โ€ข   Organization awareness
โ€ข   Networking                โ€ข   Self-confidence
โ€ข   Directiveness             โ€ข   Business orientation
โ€ข   Teamwork & cooperation    โ€ข   Flexibility
                                                         17
Steps in Developing Competency
      Based Compensation System
1. Developing a Competency model
2. Competency Mapping
3. Linking Competencies to Compensating factors
4. Designing compensation on the basis of actual
   competencies




                                                   18
Developing Competency Model

๏‚— Competency model identifies various competencies
  required for performing a job
๏‚— Describe competencies in form of indicators
๏‚— Each competency can be quantified on a scale based
  on its relative importance with respect to each job
๏‚— Serves as a reference for all competency management
  activities in organization




                                                        19
Procedure for Developing Standard Competencies
๏‚— Analyse job/role to identify competencies required
๏‚— Job descriptions & job specifications show competency
    required for satisfactory performance of duties &
    responsibilities
๏‚—   Discuss with Job holders and immediate superiors to
    identify critical competencies
๏‚—   Validate the competencies and develop a standard
    competency dictionary
๏‚—   Validation can be done by opinion survey or interviewing
    experts in related areas
๏‚—   Rate each competency, known as โ€˜Critical Ratingโ€™ , on a
    scale 1 to 5, based on its relative importance & contribution
    to performance                                               20
Competency Mapping and Gap Analysis
๏‚— Design structured questionnaire for employee and his
  immediate superior
๏‚— Ask employee to rate his/her own competency level in
  the questionnaire
๏‚— Ask immediate superior to rate the competency level
  of the employee
๏‚— Compute weighted average rating to get final score
๏‚— 70% weight may be given to superiorโ€™s rating & 30% to
  employeeโ€™s rating
๏‚— Analyse Gap in each competency level of the employee

                                                          21
Gap Analysis Using Competency Mapping
Competency    Criticality   Employee   Gap
              Rating        Rating
Production    5             2.24       2.76
Technical     4             2.1        1.9
Quality       5             2.31       2.69
Cost          5             2.24       2.76
Organising    3.7           2.1        1.6
Achievement   4             1.82       2.18
Communication 3.2           1.89       1.31
Maintenance   3.7           2.1        1.6
Safety        2             2.1
Discipline    4.6           2.1        2.5
Attitude      5             1.75       3.25
Reliability   5             2.1        2.9
Leadership    4.3           2.1        2.2
Interpersonal 4.6           1.82       2.78
Processing    4.7           2.38       2.32   22
COMPETENCY MAPPING FOR E.C.No.:878
Compensation Factor
๏‚— Compensation Factor is the weighted average of
  competency ratings of an employee
๏‚— Compensation factor used
  - to design compensation strategies
  - to fine tune the policy and adjust for internal and
  external equities




                                                          24
Computing Compensation Factor F
  Let us assume
๏‚— CR = Criticality Rating for each competency
๏‚— Cp = Summation of Criticality Ratings of all
  Competencies = ฮฃCR
๏‚— ER = Employee Rating
๏‚— WR = Weighted Rating = CR*ER
๏‚— Compensation Factor, F = ฮฃ(CR*ER)/Cp



                                                 25
Compensation Factor Computation for Employees
Competency CR ER1 WR1 ER2 WR2 ER3 WR3 ER4 WR4 ER5 WR5
Production        5 2.24 11.2 3.46 17.3 2.9 14.5 3.61 18.05 2.83 14.15
Technical         4 2.1 10.5 3.39 16.95 3.55 17.75 3.76 18.8 3.39 16.95
Quality          5 2.31 11.55 3.31 16.55 2.58 12.9 3.3 16.5 2.31 11.55
Cost             5 2.24 11.2 3.6 18 2.85 14.25 3.65 18.25 2.74 13.7
Organising        3.7 2.1 10.5 3.09 15.45 3.25 16.25 3.15 15.75 3.01 15.05
Achievement 4 1.82 9.1 3.28 16.4 2.94 14.7 2.82 14.1 3.18 15.9
Communication 3.2 1.89 9.45 3.15 15.75 2.76 13.8 3.8 19         2.66 13.3
Maintenance 3.7 2.1 10.5 3.16 15.8 2.85 14.25 3.3 16.5 2.7 13.5
Safety           2 2.1 10.5 3.51 17.55 3.7 18.5 3.09 15.45 3.36 16.8
Discipline       4.6 2.1 10.5 3.46 17.3 3.2 16 3.18 15.9 3.46 17.3
Attitude         5 1.75 8.75 3.74 18.7 3.41 17.05 3.71 18.55 3.6 18
Reliability      5 2.1 10.5 3.51 17.55 2.88 14.4 3.3 16.5 3.6 18
Leadership       4.3 2.1 10.5 3.3 16.5 3.09 15.45 3.51 17.55 2.69 13.45
Interpersonal 4.6 1.82 9.1 3.9 19.5 3.09 15.45 3.6 18           3.39 16.95
Processing       4.7 2.38 11.9 3.61 18.05 3.12 15.6 3.48 17.4 3.47 17.35
            Cp 63.8 F 2.441         4.034      3.618     4.017       3.636
CR = Criticality Rating, ER = Employee Rating, WR = Weighted Rating
= (CR * ER), F= Compensation Factor = Summation of (CR*ER)/Cp
                                                                             26
Determination of Basic Based on Percentage
             Increment on Basic

Emp. No.   Basic    F     F*10       Incr.           New Basic
                                  [Incr.= (F*10)%]
    E1     8500    2.44   24.41       2075           10575
    E2     8000    4.03   40.34       3227           11227
    E3     8500    3.62   36.18       3075           11575
    E4     8500    4.02   40.17       3414           11914
    E5     8500    3.64   36.36       3091           11591



                                                                 27
Determination of Basic Based on Fixed
           Increment Value
Emp.   Basic    F        F*Incr.      New Basic
No.                   (Incr. = 500)
E1     8500    2.44      1221          9721
E2     8000    4.03      2017         10017
E3     8500    3.62      1809         10309
E4     8500    4.02      2009         10509
E5     8500    3.64      1818         10318




                                                  28

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Designing compensation system Part IV

  • 1. Designing Compensation System: Part IV Dr. G C Mohanta, BE(Mech), MSc(Engg), MBA, PhD(Mgt) Professor 1
  • 2. Building Pay Structure That Recognise Individual Contributions 2
  • 3. Designing Merit Pay Systems ๏‚— Merit increase amounts ๏‚— Diminishing marginal returns ๏‚— Just-meaningful differences ๏‚— Increase as substantive (equity theory) ๏‚— Timing ๏‚— Common review date ๏‚— Anniversary date ๏‚— Recurring vs. non-recurring merit pay increases ๏‚— Present level of base pay ๏‚— Rewarding performance: Merit pay grid ๏‚— Performance and position in range 3
  • 4. Merit Pay Grid Performance Rating Above Below Excellent Average Average Average Poor Q3 $60,000 $55,000 7% 5% 3% 0% 0% Current Annual Salary $50,000 Q2 $45,000 $40,000 9% 7% 6% 2% 0% $35,000 Q1 $30,000 $25,000 12% 10% 8% 4% 0% $20,000
  • 5. Merit Pay Grid Higher Pay for Performance Performance (1)Well (2) (3) (4) (5) Well Above Above Average Below Below Position in Range Average Average Average Average High % Low % Q4 (max pay) 7% 5% 3% 1% 0% Q3 Lo% 8% 6% 4% 2% 0% Q2 9% 7% 5% 3% 0% Q1 (min pay) Hi% 10% 8% 6% 4% 0% Percent increase already allocated: 6.3%
  • 6. Sales Force as a Special Group ๏‚— High initiative needed, customer focus, feedback to company ๏‚— Extended periods without supervision, need to stay motivated regardless ๏‚— Incentives when willingness to work hard can make the difference between success and failure
  • 7. Designing Sales Incentive - Compensation Plans ๏‚— Alternative sales compensation plans ๏‚— Salary only ๏‚— Salary-plus-bonus plans ๏‚— Salary-plus commission ๏‚— Commission-plus-draw ๏‚— Commission-only ๏‚— Determining fixed pay and the compensation mix ๏‚— Influence of salesperson on buying decision ๏‚— Competitive pay standards ๏‚— Amount of non-sales activities ๏‚— Noncash incentives
  • 8. Designing Pay for Knowledge Program 8
  • 9. Jobs vs Skills or Competencies ๏‚— Jobs ๏‚— Clear expectations ๏‚— Sense of progress ๏‚— Pay based on value of work ๏‚— Inflexible ๏‚— Skills or Competencies ๏‚— Continuous learning ๏‚— Flexibility ๏‚— Lateral movement 9
  • 10. Pay for Knowledge ๏‚— Competency Based Pay ๏‚— Skill Based Pay
  • 11. Competency Based Pay ๏‚— Competency based pay ๏‚— Where the company pays for the employeeโ€™s range, depth, and types of skills and knowledge, rather than for the job title he or she holds ๏‚— Competencies ๏‚— Demonstrable characteristics of a person, including knowledge, skills, and behaviours, that enable performance
  • 12. Competency Based Pay ๏‚— Depth of knowledge: Pay for having a deep level of knowledge within a job, e.g. teachers pay increases with amount of education: bachelors, masters, doctorate degree ๏‚— Breadth of knowledge: Pay for generalist knowledge 12
  • 13. Skill Based Pay ๏‚— Pay is tied to skills, abilities & knowledge that an employee possesses ๏‚— Manufacturing jobs ๏‚— Flexibility to reassign people to where work is needed
  • 14. Skill & Competency Analysis ๏‚— Skill Analysis: Systematic process to identify skills to perform work: ๏‚— What does the employee know ๏‚— Skills: basic unit of knowledge & expertise ๏‚— Competency Analysis: Systematic process to identify competencies required for success ๏‚— What can the employee do ๏‚— Competencies: basic units of knowledge & abilities 14
  • 15. Skill or Competency Evaluation ๏‚— Person centered approach rather than job centered ๏‚— Determine the skill blocks that are valued: skill or skill units, rather than jobs ๏‚— Quantify the value ๏‚— Develop certification procedures ๏‚— Mastery of skill units is measured and certified ๏‚— Pay changes do not necessarily accompany job changes ๏‚— There is little emphasis on seniority in pay determination 15
  • 16. Designing Pay-for-Knowledge Programs ๏‚— Establishing skill blocks ๏‚— Transition matters ๏‚— Skills assessment; ๏‚— Aligning pay with knowledge structure; ๏‚— Access to training ๏‚— Training and certification ๏‚— In-house or outsourcing training ๏‚— Expertise, timeliness; ๏‚— Size of employee population to be trained; ๏‚— Sensitivity or proprietary nature ๏‚— Certification and recertification
  • 17. Top Twenty Competencies โ€ข Achievement orientation โ€ข Developing others โ€ข Concern of quality โ€ข Team leadership โ€ข Initiative โ€ข Technical expertise โ€ข Interpersonal understanding โ€ข Information seeking โ€ข Customer-service โ€ข Analytical thinking orientation โ€ข Conceptual thinking โ€ข Influence and impact โ€ข Self-control โ€ข Organization awareness โ€ข Networking โ€ข Self-confidence โ€ข Directiveness โ€ข Business orientation โ€ข Teamwork & cooperation โ€ข Flexibility 17
  • 18. Steps in Developing Competency Based Compensation System 1. Developing a Competency model 2. Competency Mapping 3. Linking Competencies to Compensating factors 4. Designing compensation on the basis of actual competencies 18
  • 19. Developing Competency Model ๏‚— Competency model identifies various competencies required for performing a job ๏‚— Describe competencies in form of indicators ๏‚— Each competency can be quantified on a scale based on its relative importance with respect to each job ๏‚— Serves as a reference for all competency management activities in organization 19
  • 20. Procedure for Developing Standard Competencies ๏‚— Analyse job/role to identify competencies required ๏‚— Job descriptions & job specifications show competency required for satisfactory performance of duties & responsibilities ๏‚— Discuss with Job holders and immediate superiors to identify critical competencies ๏‚— Validate the competencies and develop a standard competency dictionary ๏‚— Validation can be done by opinion survey or interviewing experts in related areas ๏‚— Rate each competency, known as โ€˜Critical Ratingโ€™ , on a scale 1 to 5, based on its relative importance & contribution to performance 20
  • 21. Competency Mapping and Gap Analysis ๏‚— Design structured questionnaire for employee and his immediate superior ๏‚— Ask employee to rate his/her own competency level in the questionnaire ๏‚— Ask immediate superior to rate the competency level of the employee ๏‚— Compute weighted average rating to get final score ๏‚— 70% weight may be given to superiorโ€™s rating & 30% to employeeโ€™s rating ๏‚— Analyse Gap in each competency level of the employee 21
  • 22. Gap Analysis Using Competency Mapping Competency Criticality Employee Gap Rating Rating Production 5 2.24 2.76 Technical 4 2.1 1.9 Quality 5 2.31 2.69 Cost 5 2.24 2.76 Organising 3.7 2.1 1.6 Achievement 4 1.82 2.18 Communication 3.2 1.89 1.31 Maintenance 3.7 2.1 1.6 Safety 2 2.1 Discipline 4.6 2.1 2.5 Attitude 5 1.75 3.25 Reliability 5 2.1 2.9 Leadership 4.3 2.1 2.2 Interpersonal 4.6 1.82 2.78 Processing 4.7 2.38 2.32 22
  • 23. COMPETENCY MAPPING FOR E.C.No.:878
  • 24. Compensation Factor ๏‚— Compensation Factor is the weighted average of competency ratings of an employee ๏‚— Compensation factor used - to design compensation strategies - to fine tune the policy and adjust for internal and external equities 24
  • 25. Computing Compensation Factor F Let us assume ๏‚— CR = Criticality Rating for each competency ๏‚— Cp = Summation of Criticality Ratings of all Competencies = ฮฃCR ๏‚— ER = Employee Rating ๏‚— WR = Weighted Rating = CR*ER ๏‚— Compensation Factor, F = ฮฃ(CR*ER)/Cp 25
  • 26. Compensation Factor Computation for Employees Competency CR ER1 WR1 ER2 WR2 ER3 WR3 ER4 WR4 ER5 WR5 Production 5 2.24 11.2 3.46 17.3 2.9 14.5 3.61 18.05 2.83 14.15 Technical 4 2.1 10.5 3.39 16.95 3.55 17.75 3.76 18.8 3.39 16.95 Quality 5 2.31 11.55 3.31 16.55 2.58 12.9 3.3 16.5 2.31 11.55 Cost 5 2.24 11.2 3.6 18 2.85 14.25 3.65 18.25 2.74 13.7 Organising 3.7 2.1 10.5 3.09 15.45 3.25 16.25 3.15 15.75 3.01 15.05 Achievement 4 1.82 9.1 3.28 16.4 2.94 14.7 2.82 14.1 3.18 15.9 Communication 3.2 1.89 9.45 3.15 15.75 2.76 13.8 3.8 19 2.66 13.3 Maintenance 3.7 2.1 10.5 3.16 15.8 2.85 14.25 3.3 16.5 2.7 13.5 Safety 2 2.1 10.5 3.51 17.55 3.7 18.5 3.09 15.45 3.36 16.8 Discipline 4.6 2.1 10.5 3.46 17.3 3.2 16 3.18 15.9 3.46 17.3 Attitude 5 1.75 8.75 3.74 18.7 3.41 17.05 3.71 18.55 3.6 18 Reliability 5 2.1 10.5 3.51 17.55 2.88 14.4 3.3 16.5 3.6 18 Leadership 4.3 2.1 10.5 3.3 16.5 3.09 15.45 3.51 17.55 2.69 13.45 Interpersonal 4.6 1.82 9.1 3.9 19.5 3.09 15.45 3.6 18 3.39 16.95 Processing 4.7 2.38 11.9 3.61 18.05 3.12 15.6 3.48 17.4 3.47 17.35 Cp 63.8 F 2.441 4.034 3.618 4.017 3.636 CR = Criticality Rating, ER = Employee Rating, WR = Weighted Rating = (CR * ER), F= Compensation Factor = Summation of (CR*ER)/Cp 26
  • 27. Determination of Basic Based on Percentage Increment on Basic Emp. No. Basic F F*10 Incr. New Basic [Incr.= (F*10)%] E1 8500 2.44 24.41 2075 10575 E2 8000 4.03 40.34 3227 11227 E3 8500 3.62 36.18 3075 11575 E4 8500 4.02 40.17 3414 11914 E5 8500 3.64 36.36 3091 11591 27
  • 28. Determination of Basic Based on Fixed Increment Value Emp. Basic F F*Incr. New Basic No. (Incr. = 500) E1 8500 2.44 1221 9721 E2 8000 4.03 2017 10017 E3 8500 3.62 1809 10309 E4 8500 4.02 2009 10509 E5 8500 3.64 1818 10318 28