The document discusses descriptive and inferential statistics in the context of knowledge management. Descriptive statistics summarize and describe data, measuring central tendency, distribution, and variables. They are used in knowledge management for risk management, evaluation, and review. Inferential statistics make predictions and judgments about populations based on data samples, accounting for chance. They are used in knowledge management for decisions, predictions, assumptions, and forecasts. Together, descriptive and inferential statistics help evaluate knowledge management strategy implementation and reveal its value and return on investment.
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Descriptive & inferential statistics presentation 2
1. Descriptive & Inferential Statistics
Knowledge Management
Angela Davidson, Tamara Schantz
PSY/315
February 11, 2016
William Arden
2. Agenda
• Describe the function of statistics in Knowledge
Management through governance
• Define Descriptive Statistics
• Define Inferential Statistics
• Review example of descriptive & inferential statistics
in Knowledge Management
3. Function of Statistics in Knowledge
Management
• To measure and evaluate the effectiveness and
efficiency of Knowledge Management strategy
implementation.
• To reveal the value from, or the return on
investment of Knowledge Management strategy
development and implementation.
4. Descriptive Statistics
A statistical technique that produces a number or figure that
summarizes or describes a set of data. The basic idea is that a
descriptive statistic summarizes a set of data with one number
or graph ("University Of Northern Iowa", 2015).
• Measures of central tendency
• Mean
• Median
• Mode
• Measure distribution
• Identify range
• Identify Variables
5. Descriptive Statistics in Knowledge
Management
• Risk management
• Measure, Evaluate, and Review
• Evaluate the success and obstacles
6. Inferential Statistics
A method that takes chance factors into account when samples
are used to reach conclusions (or make inferences about)
populations ("University Of Northern Iowa", 2015).
• Population
• Measure mean and variable
• Observes data collected
• Summarizes variability
• Hypothesis
• Predictions/Judgements about
population
10. Conclusion
• Knowledge management uses descriptive statistics to evaluate a
wide range of data such as interpersonal, social-technical, and
technical modes developed from organizations. Evaluation
considers both successes and obstacles to the implementation of
strategy (Zynigier, S. 2011). Qualitative and quantitative
measurements were used to establish the size, quality, quantity,
and perceived satisfaction (Zynigier, S. 2011).
• Knowledge management uses inferential statistics to continue to
change and evolve, organizations, corporations, businesses, and
agencies of authority make decisions or predictions for groups or
department as a result of the data collected.
11. References
Privitera, G. J. (2016). Essential statistics for the behavior sciences. Retrieved from
https://phoenix.vitalsource.com/#/books/9781483353012/cfi/6/28!/4/2/4@0:0.
University of Northern Iowa. (2015). Retrieved from
http://www.uni.edu/~hitlan/techniques.htm
Zyngier, S. (2011). Knowledge Management: Realizing Value through Governance. International Journal of Knowledge
Management (IJKM), 1(7), 35-54. doi:10.4018/jkm.2011010103
Editor's Notes
Statistics is the method to evaluate and measure the success of strategies used to achieve the goal. In the article Knowledge Management: Realizing Value through Governance the use of statistics provided a means to measure the effectiveness of systems in place regarding the way in which the company governs the program. Collecting and analyzing data from a population provides the company with a measurable result including the many variables. Statistics is able to show the value of Knowledge Management implemented in a company and which type of governance produces results or does not.
The data collected from the population was categorized by the type and the size of the company. There was no evidence found that associated the size or type of company influenced the benefit.
Table 1. represents the type of companies the data was collected from, qualitive.
Table 2. classifies the results by the number of employees within the company, quantitive. This shows majority of the data collected is from larger companies, therefore it can be regarded as skewed towards large organizations.