The document discusses the Global Community Development Program (GCDP) offered by AIESEC, an international youth-run nonprofit. It provides details about the purpose and value proposition of GCDP exchanges for both exchange participants and opportunity providers. GCDP allows students and recent graduates to volunteer abroad for 6-8 weeks on social issues projects, developing leadership skills through hands-on experience in a foreign culture. The summary highlights key aspects of GCDP, including the parties involved, customer flow, and goals of providing youth a cross-cultural living and working experience to create social impact and foster personal development.

1. What is
Global Community Development Program

2. What is the Purpose of An AIESEC
Exchange Program?

3. An AIESEC Exchange Programme is a practical
working and learning experience for the
EP to become self‐aware, solution driven,
responsible for the world and to be able to
empower others in a foreign cultural
environment

4. Introduce to AIESEC
Exchange Programs
)

5. Aspect GCDP GIP
Brand Name (current) Global Citizen Global Talent
Value Opportunity for creating
positive social impact
and
Personal development
A professional
development
experience.
Participant Students & recent
graduate (not more than
2 years)
Last Year student &
Fresh Graduate
Duration 6 -8 weeks 8 – 72 weeks
partners NGO/Institution Company
Working Area Social Issues (Cultural
understanding,
enviroment, health &
lifestyle etc)
Sub Product
(Management, Finance,
Education, Technical etc)
Allowance No (voluntary) Yes, Allowance

6. Global Community
Development
Program

7. An Opportunity for Exchange
Participant to develop
entrepreneurial and responsible
leadership by creating direct
positive impact through an
International volunteer
experience.

8. GCDP in INDONESIA
Global Youth Ambassador
Program
Global Citizen
Program

9. GCDP Parties Involved
• Sending entity --‐ AIESEC office responsible for outgoing part of
exchange; will be listed as SE (OGX)
• Hosting entity --‐ AIESEC office responsible for incoming part of
exchange will be listed as HE (ICX)
• Exchange participant --‐ intern who signed an exchange contract with
SE will be listed as EP
• Opportunity --‐ Internship offer from the
company/organization/project provided by AIESEC HE ; will be listed
as OP
• Opportunity provider --‐ company/organization that signed an
Exchange contract with AIESEC HE; will be listed as OP taker
• Local Committee --‐ AIESEC local office (SE or HE); will be listed as LC
• Member Committee --‐ AIESEC national office (SE or HE); will be
listed as MC
• AIESEC International --‐ AIESEC global headquarters; will be listed as
AI

10. Understanding the
Customer Flow of AIESEC
Customer
AIESEC
Enabler
Students & recent graduates
who willing to take social
internship abroad (Exchange
Participant)
Sending Entity (OGX GCDP
team)
Hosting Entity (ICX
GCDP/Project team)
Any Opportunity Taker
(NGO/School/Institution)

11. What is the Purpose of GCDP?

12. GCDP Value Proposition
For EP
• A Cross Cultural Living and Working Experience
• Opportunity to create a positive societal
impact
• Personal Development

13. GCDP Value Proposition
For TN
• Create opportunities for young people to
develop themselves while providing direct
positive impact

14. What Kind of Leadership that being
developed through GCDP?

15. Believe in yourself
Proactive learning & fast adapting
Awareness of world issues and willingness to contribute
Ownership for the world
Able to work in a multicultural environment
Open-Minded& Risk-Taking
The leadership we develop in
GCDP

16. GCDP
Customer
Flow

17. GCDP Customer Flow
Attraction
Consideration
Brand Advocacy
Value Delivery

18. Customer Phase – Customer Profile – Customer
Status
• Customer Flow phase: refers to the different stages our
customers go through when having an AIESEC experience – 4
• Customer Profile: refers to the specific kind of relationship the
customer has with us when going through each phase – 5
• Customer Status: refers to the how the customer is identified
in our internal platform (EXPA) within each profile, which helps
us do data analysis and track the metrics for our operations - 6
ATTRACTION CONSIDERATI
ON
BRAND ADVOC
ACY
VALUE DELIVERY
stranger
Visitor
LEAD Promotercustomer

19. Customer statuses according to expa
Name What does it mean? How to progress to other status
Open A person who registered on OP is marked
as Open. An Open might have or have not
applied to any opportunity.
An Open moves to Accepted status when the
Opportunity manager has clicked on the Accept
button.
Accepted A person whose application has been
accepted by Opportunity manager and is
pending to sign the EP acceptance note.
An Accepted moves to In Progress status when the
EP AN has been signed and is awaiting approval
from both EP and Opportunity managers.
In Progress A person is in progress once he/she signs
the EP AN and is undergoing the selection
process.
An In Progress moves to Approved status when both
the Opportunity and EP manager click Approved
button.
Approved A person is consideredApproved when
he/she has a confirmed opportunity and is
now undergoing preparation for his/her
internship experience.
Approved moves to Realized status when the
Opportunity Manager clicks Realized button.
Note: Realization will appear in the Analytics
according to the Start Date of the Opportunity as in
the form.
Realized A person is Realized when he/she has
started the first day of his internship.
A person moves from Realized to Completed one
day after the Experience end date of the Opportunity.
Note: The status change happens automatically as
per the dates.
Completed A person has the Complete status when
his/her internship experience has ended.

20. Attraction
Customer
AIESEC
Enabler
Profile
Status
Stranger ->
Visitor
Open
• he gets to know about AIESEC through different
channels: social media, website, on ground marketing
(class visits, flyers, booths)
• he is going through lots of opportunities, He signs up
(which converts customer profile to lead)
• SE/OGX : Doing Digital marketing with Social
media attraction On-ground marketing & Promotion
materials (videos, flyers, booths, etc.)
• HE/ICX : Raise opps, check app, product
improvement, JD clarification & partnership building
• Getting in touch with aiesec due to referrals,
Strategic alliances, Expectation setting – correct
value proposition understanding, browse available
st

21. Consideration
Customer
AIESEC
Enabler
Profile
Status
LEAD
Accepted -> In Progress
• Looking & applying Ops, preparing for interviews,
Accepted/rejected =>signed AN
• He is making a payment and waiting for approval
• SE/OGX : Already payment & signing contract,
Assisting Matching, Make sure EP signing AN.
• HE/ICX : Shortlisting and rejecting applications.
Approving matched EP
• Agreeing on timeline, Communicating their value
on providing leadership development, keepin in
touch with HE

22. Value Delivery
Customer
AIESEC
Enabler
Profile
Status
CUSTOMER
Approved - Realized
• Preparing visa, logistic, insurance, getting to know the
information about pick up, hosting, entity etc. attending
OPS
• Involved with LC & Eps in project, start 1st day at work
• SE/OGX : Assisting preparation and providing docs
needed, delivering OPS & keeping in touch with
EPs
• HE/ICX : Providing docs needed and give
assistance, intro to project, accm etc, delivering
IPS
• Expectation setting, intro to NGO/org, giving
specific job description

23. VD (Value delivery)
Customer Profile : customer
REALIZED
1dayafterlastdayofwork
A
I
E
S
E
C
SENDING ENTITY
• constant follow-up on the eps experience
• provide assistance whenever needed for quality cases.
• showcasing activities based on eps experience.
• contact host entity to ensure co-delivery of ep lead
HOSTING ENTITY
• take intern for first day of work
• provide document with info about individual
responsibility and goals
• delivery of ips
• constant follow-up on the interns experience
• provide assistance whenever needed for quality cases.
• showcasing activities based on interns experience.
• offer activities/opportunities for interns to get
involved with aiesec (ep lead).
• provide document with information about departure
two weeks before the internship ends
APPROVED
1stdayofwork
SENDING ENTITY
• ep managers provide official documents
about VISA/WORK PERMIT, INSURANCE,
XPP, AIESEC PURPOSE, INFO ABOUT
COUNTRY/TERRITORY.
• Delivery of ops (AIESEC purporse, cultural
preparation, personal goal setting,
leadership development space,
expectations settings)
HOSTING ENTITY
• send document to approved eps with info
about pick-up and preparation booklet.
• prepare and execute logistics for pick-up.
• contact ep with host family and buddy.
• provide support for visa/work permit
process.
WHERE THE MAGIC HAPPENS

24. Brand Advocacy
Customer
AIESEC
Enabler
Profile
Status
COMPLETE
Promoter
• Complete the experience & back to home country, give
and receive feedback sharing experience & attending
reintegration event
• SE/OGX : delivery of re-integration event, gather
experiences for showcasing , guide returnees to
take more opportunities or go to llc.
• HE/ICX : Evaluation, improvement based on
feedback, Showcasing experience
• Experience evaluation, receiving feedback from
intern, re raising oportunity

25. “GCDP Providing
Life Changing
Experience in
equipping youth to
be a future leader”