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Design of Data Warehouse & Business Intelligence
System
Presented by:
Trupti shingala
For E-Commerce of jcpenney
Professor: Joseph Morabito
MIS 636 Data Warehousing and Business Intelligence
COMPANY PROFILE
 J.C. Penney Corporation, Inc., is a chain of American mid-range department
stores based in Plano, Texas.
 The company operates 1,060 department stores in 49 U.S Stores.
 In addition to selling conventional merchandise, JCPenney stores often house
several leased departments such as Sephora, Seattle's Best Coffee, salons,
optical centers, portrait studios, and jewelry repair.
 The company has been an Internet retailer since 1998. It has streamlined
its catalog and distribution while undergoing renovation improvements at
store level.
E-COMMERCE WITH DW AND BI
Enhance business intelligence
Feed business with
 Right information at right time
Improve business decision
Accurate data consistency and analysis
JCPENNEY-BUSINESS PROCESSBusiness
Processes
Timeand
Date
Employees
Vendors
Product
Customers
Transactions
Service
ReturnPolicy
Promotion
Order
Management
Inventory x x x
Manufacturing x x x
Company Orders x x
Sales x x x x x x
Marketing x x x x
Possession x x x x x
Shipping x x x x x
Payroll x x
Administration x x x
HR x x x
Finance x x
Customer Service x x x x x x
OPPORTUNITY MATRIX - SALES
Business Processes
Customer
Service
Financial Operations HR Marketing
Strategy
Management
Store Sales x x x x x x
Online Sales x x x x x
Vendor Sales x x
Order Process x
Delivery Process x
Return Policy x x
REASON FOR E-COMMERCE:
PRIORITIZATION GRID
BP1: Store Sales BP3: Vendor Sales BP5: Deliver process
BP2: Online Sales BP4: Order Process BP6: Return Policy
HIGH LEVEL BUS MATRIX
Business
Processes
Date
and
Time
Product Customer Location Policy Employees Vendors
Transa
ction
Promotions
In-store Sales x x x x x x x x
Online Sales x x x x x x
Vendor Sales x x x x X x
Order
Processing
x x X x
Delivery x x X x x x
Return Policy x x x x x x
DETAILED BUS MATRIX
Business Process Fact tables Granularity Fact
Dat
e
Pro
duc
t
Cus
tom
er
Loc
atio
n
Serv
ice
poli
cy
Emp
loye
es
Ven
dor
Tra
nsa
ctio
n
Pro
mot
ions
In-store Sales Transaction
Sales transaction Per line item
purchase date key
purchase amount key
purchase unit price key
transaction number
x x x x x x x
Location Per location
Store key
Location key
Area key
x x x
Online Sales
Sales transaction Per line item
purchase date key
purchase amount key
purchase unit price key
transaction number
x x x x x x x
Location Per location
Store key
Location key
Area key
x x x
Vendors Sales Transaction
Sales transaction Per line item
purchase date key
purchase amount key
purchase unit price key
transaction number
x x x x x x x
Vendor information Per Vendor
Vendor key
Vendor item key
x x x x x x
Order Process
warehouse picking Per warehouse receipt
ship date key
requested date key
product key
vendor key
x x x x
billing and invoicing Per order
date key
order number
quantity key
product key
…
x x x x
Delivery Process
shipping notice Per line item
shipping date key
shipping cost key
tracking number
delivery company key
….
x x x x x
delivery operation Per line item
tracking number
shipping date
delivery cost key
….
x x x x
Return Policy
store return process Per line item
store number key
item number key
return date key
….
x x x x x
mail return process Per line item
tracking number
return date key
x x x x
LOGICAL FACT TABLE DIAGRAM:
SALES TRANSACTION
Sales Transaction
Fact Table
Grain:
Line Item on
Online and Store
sale Transaction
Vendors
Service
Policy
Shipment &
order
details
Product
Transaction
Date &
Time
Employee
Customer
Profile
Payment
Store
Location
Promotion
Inventory
DETAILED FACT TABLE:
SALES TRANSACTION
 Dimensions are
collection of
reference information
about a fact table
 Grain is depicts what
a single fact table
record represents
Sale Transaction Line Item Fact
Table
Transaction_Key
Product_Key
Inventory_Key
Date & Time_Key
Shipment & Order Details_Key
Customer Profile_Key
Promotion_Key
Payment_Key
Store Location_Key
Line_Item_Quantity
Line_Item_Total Price
START SCHEMA:
SALE TRANSACTION LINE ITEM FACT
Sale Transaction Line Item Fact
Table
Transaction_ID (PK)
Product_ID (PK)
Inventory_ID (PK)
Date & Time_ID (PK)
Shipment & Order Details_ID (PK)
Employee_ID (PK)
Cust_ID (PK)
Promotion_ID (PK)
Payment_ID (PK)
Line_Item_
Line_Item_Total Price
Product
Product_ID (PK)
Name
Category
Price
Gender
Description
Size
Review Rate
Shipment & Order Deatils
Shipment & Order Deatils_ID(PK)
Shipment method
Shipment Address
Order Tracking Detail
Store Location ID
Transaction
Transaction_ID(PK)
Transaction_Type
Transaction_Detail
Inventory
Inv_ID(PK)
Prod_Quant
Prod_Detail
Prod_Location
Date & Time
Date & Time_ID(PK)
Date
Week_Day
Calendar_Detail
Customer
Cust_ID (PK)
Name
Gender
Address
Contact details
Birth date
Promotion
Promotion_ID(PK)
Promo_Type
Promo_Disc
Promo_Duration
Payment
Payment_ID (PK)
Pay_Method
Pay_Accnt_Detail
Pay_Security
Cust_Promo_Bridge
Promotion_ID(PK)
Cust_ID(PK)
Percent_Cust_Promo
Location
Store_id(PK)
Location_name
Location_zipcode
DIMENSION ATTRIBUTE:
DETAILED DESCRIPTION:PRODUCT KEY
Attribute Name Attribute Description Cardinality Slowly Changing
Dimension
Sample Values
Product_ID Product ID uniquely identifies each product in
the system of JCPENNEY
20,000,000 (EST) Not updatable 15896457, 12325785,
05896412
Name Name of Product with Description 90,999 (EST) Not updatable Arizona, Biosilk, ALYX
Category Full descriptive name of category which is
belongs to particular product
60 Type 2 Clothes, Jewelry, Furniture
Price Numbers given to particular product to identify
price of that product
- Type 1 -
Gender Full description of gender that products suits 3 Not updatable Women, Men, Kids
Description Full description of content which depicts
detailed information of product and it’s
functionality
90,999(EST) Type 1 Bed & Bath
Size The size of product 26 Not updatable S, XS, L, XL, 8,16
Review Rate Number which depicts review rate of customer 6 Not updatable 1,2,3,4,5,6
DIMENSION TABEL DETAILED DIAGRAM:
PRODUCT DIMENSION
Product
Gender
Category
Price
Review Rate
Name
Size
Description
Slowly Changing
Dimension
Gender
Size
Categories
Price
CONFORMED DIMENSIONS
The following are the conformed Dimension
 Date and Time Dimension
 Product Dimension
 Customer Dimension
 Shipment and order details
 Transaction Dimension
TRANSFORMATION RULE:
IN STORE SALES
Attribute Rule Type Details
Sales Date and Time Replace Transform the date format of sales
from DDMMYYYY to YYYYMMDD.
Sales Amount Formula Amount converts in to two decimal
point
Sales Discount Constant This transformation rule will fill the
target field with a specified value.
Sales Total Formula Derive the sum of purchased
products to get final amount
AGGREGATE TABLE
Product
Product_ID (PK)
Name
Category
Price
Gender
Description
Size
Review Rate
Sales Transaction
Line_Item
Line_Item_total_price
Store_id(FK)
Date & Time_ID(PK)
Product_ID(PK)
Date & Time
Date & Time_ID(PK)
Date
Week_Day
Calendar_Detail
Location
Store_id(PK)
Location_name
Location_zipcode
AGGREGATE TABLE
Sales Transaction
Product ID Location Time
Product 1 Product 2 Worldwide Year1 Year2
Product ID 1 Product Name 1 Product ID 2
Product Name
2
Country 1 Country 2 Quarter 1 Quarter 2 Q1 Q2
Region 1 Region 2 Region 1 Region 2 Month 1 Month 2 M1 M2
D1 D2 D1 D2 D1 D2
Line Item
Line_Item Total
Price
Location ID
Date & Time Key
Product ID
-------------
AGGREGATE TABLE
In Store Sales Transaction
Product ID Location Time
Product 1 Product 2 Worldwide Year1 Year2
Country 1 Country 2 Quarter 1 Quarter 2 Q1 Q2
Line Item
Line_Item Total Price
Location ID
Date & Time Key
Product_ID
-------------
…
In Store Sales Transaction
Product ID Location Time
Product 1 Product 2 Worldwide Year1 Year2
Country 1 Country 2 Quarter 1 Quarter 2 Q1 Q2
Line Item
M1 M2 M1 M2 … …
Line_Item Total Price
Location ID
Date & Time Key
Product_ID
-------------
…
AGGREGATE TABLE
CUBE
CUBE
USER ROLES AND DELIVERY
USER ROLE DELIVERY VALUE
Executives Portal, Reports Emailed
Exploratory and Informative Visualization
for Analysis
Business Analyst OLAP, Portal, Drill-Down, Drill-Across
Exploratory and Informative Visualization
for Analysis & Reporting
Knowledge Worker Portal, Reports Emailed Operational Reports
Managers Portal, Reports, Drill-Down Informative Visualization
Operational Workers Portal Low Level Entry Point, Drill-Down Informative Visualization
Customers In hand Receipt NA
BI PORTAL LANDSCAPE:
EXECUTIVE
BI PORTAL LANDSCAPE:
MANAGERS
BI PORTAL LANDSCAPE:
BUSINESS ANALYST
BI DASHBOARD
THANK YOU

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Data visualization for e commerce of jcpenney

  • 1. Design of Data Warehouse & Business Intelligence System Presented by: Trupti shingala For E-Commerce of jcpenney Professor: Joseph Morabito MIS 636 Data Warehousing and Business Intelligence
  • 2. COMPANY PROFILE  J.C. Penney Corporation, Inc., is a chain of American mid-range department stores based in Plano, Texas.  The company operates 1,060 department stores in 49 U.S Stores.  In addition to selling conventional merchandise, JCPenney stores often house several leased departments such as Sephora, Seattle's Best Coffee, salons, optical centers, portrait studios, and jewelry repair.  The company has been an Internet retailer since 1998. It has streamlined its catalog and distribution while undergoing renovation improvements at store level.
  • 3. E-COMMERCE WITH DW AND BI Enhance business intelligence Feed business with  Right information at right time Improve business decision Accurate data consistency and analysis
  • 4. JCPENNEY-BUSINESS PROCESSBusiness Processes Timeand Date Employees Vendors Product Customers Transactions Service ReturnPolicy Promotion Order Management Inventory x x x Manufacturing x x x Company Orders x x Sales x x x x x x Marketing x x x x Possession x x x x x Shipping x x x x x Payroll x x Administration x x x HR x x x Finance x x Customer Service x x x x x x
  • 5. OPPORTUNITY MATRIX - SALES Business Processes Customer Service Financial Operations HR Marketing Strategy Management Store Sales x x x x x x Online Sales x x x x x Vendor Sales x x Order Process x Delivery Process x Return Policy x x
  • 6. REASON FOR E-COMMERCE: PRIORITIZATION GRID BP1: Store Sales BP3: Vendor Sales BP5: Deliver process BP2: Online Sales BP4: Order Process BP6: Return Policy
  • 7. HIGH LEVEL BUS MATRIX Business Processes Date and Time Product Customer Location Policy Employees Vendors Transa ction Promotions In-store Sales x x x x x x x x Online Sales x x x x x x Vendor Sales x x x x X x Order Processing x x X x Delivery x x X x x x Return Policy x x x x x x
  • 8. DETAILED BUS MATRIX Business Process Fact tables Granularity Fact Dat e Pro duc t Cus tom er Loc atio n Serv ice poli cy Emp loye es Ven dor Tra nsa ctio n Pro mot ions In-store Sales Transaction Sales transaction Per line item purchase date key purchase amount key purchase unit price key transaction number x x x x x x x Location Per location Store key Location key Area key x x x Online Sales Sales transaction Per line item purchase date key purchase amount key purchase unit price key transaction number x x x x x x x Location Per location Store key Location key Area key x x x Vendors Sales Transaction Sales transaction Per line item purchase date key purchase amount key purchase unit price key transaction number x x x x x x x Vendor information Per Vendor Vendor key Vendor item key x x x x x x Order Process warehouse picking Per warehouse receipt ship date key requested date key product key vendor key x x x x billing and invoicing Per order date key order number quantity key product key … x x x x Delivery Process shipping notice Per line item shipping date key shipping cost key tracking number delivery company key …. x x x x x delivery operation Per line item tracking number shipping date delivery cost key …. x x x x Return Policy store return process Per line item store number key item number key return date key …. x x x x x mail return process Per line item tracking number return date key x x x x
  • 9. LOGICAL FACT TABLE DIAGRAM: SALES TRANSACTION Sales Transaction Fact Table Grain: Line Item on Online and Store sale Transaction Vendors Service Policy Shipment & order details Product Transaction Date & Time Employee Customer Profile Payment Store Location Promotion Inventory
  • 10. DETAILED FACT TABLE: SALES TRANSACTION  Dimensions are collection of reference information about a fact table  Grain is depicts what a single fact table record represents Sale Transaction Line Item Fact Table Transaction_Key Product_Key Inventory_Key Date & Time_Key Shipment & Order Details_Key Customer Profile_Key Promotion_Key Payment_Key Store Location_Key Line_Item_Quantity Line_Item_Total Price
  • 11. START SCHEMA: SALE TRANSACTION LINE ITEM FACT Sale Transaction Line Item Fact Table Transaction_ID (PK) Product_ID (PK) Inventory_ID (PK) Date & Time_ID (PK) Shipment & Order Details_ID (PK) Employee_ID (PK) Cust_ID (PK) Promotion_ID (PK) Payment_ID (PK) Line_Item_ Line_Item_Total Price Product Product_ID (PK) Name Category Price Gender Description Size Review Rate Shipment & Order Deatils Shipment & Order Deatils_ID(PK) Shipment method Shipment Address Order Tracking Detail Store Location ID Transaction Transaction_ID(PK) Transaction_Type Transaction_Detail Inventory Inv_ID(PK) Prod_Quant Prod_Detail Prod_Location Date & Time Date & Time_ID(PK) Date Week_Day Calendar_Detail Customer Cust_ID (PK) Name Gender Address Contact details Birth date Promotion Promotion_ID(PK) Promo_Type Promo_Disc Promo_Duration Payment Payment_ID (PK) Pay_Method Pay_Accnt_Detail Pay_Security Cust_Promo_Bridge Promotion_ID(PK) Cust_ID(PK) Percent_Cust_Promo Location Store_id(PK) Location_name Location_zipcode
  • 12. DIMENSION ATTRIBUTE: DETAILED DESCRIPTION:PRODUCT KEY Attribute Name Attribute Description Cardinality Slowly Changing Dimension Sample Values Product_ID Product ID uniquely identifies each product in the system of JCPENNEY 20,000,000 (EST) Not updatable 15896457, 12325785, 05896412 Name Name of Product with Description 90,999 (EST) Not updatable Arizona, Biosilk, ALYX Category Full descriptive name of category which is belongs to particular product 60 Type 2 Clothes, Jewelry, Furniture Price Numbers given to particular product to identify price of that product - Type 1 - Gender Full description of gender that products suits 3 Not updatable Women, Men, Kids Description Full description of content which depicts detailed information of product and it’s functionality 90,999(EST) Type 1 Bed & Bath Size The size of product 26 Not updatable S, XS, L, XL, 8,16 Review Rate Number which depicts review rate of customer 6 Not updatable 1,2,3,4,5,6
  • 13. DIMENSION TABEL DETAILED DIAGRAM: PRODUCT DIMENSION Product Gender Category Price Review Rate Name Size Description Slowly Changing Dimension Gender Size Categories Price
  • 14. CONFORMED DIMENSIONS The following are the conformed Dimension  Date and Time Dimension  Product Dimension  Customer Dimension  Shipment and order details  Transaction Dimension
  • 15. TRANSFORMATION RULE: IN STORE SALES Attribute Rule Type Details Sales Date and Time Replace Transform the date format of sales from DDMMYYYY to YYYYMMDD. Sales Amount Formula Amount converts in to two decimal point Sales Discount Constant This transformation rule will fill the target field with a specified value. Sales Total Formula Derive the sum of purchased products to get final amount
  • 16. AGGREGATE TABLE Product Product_ID (PK) Name Category Price Gender Description Size Review Rate Sales Transaction Line_Item Line_Item_total_price Store_id(FK) Date & Time_ID(PK) Product_ID(PK) Date & Time Date & Time_ID(PK) Date Week_Day Calendar_Detail Location Store_id(PK) Location_name Location_zipcode
  • 17. AGGREGATE TABLE Sales Transaction Product ID Location Time Product 1 Product 2 Worldwide Year1 Year2 Product ID 1 Product Name 1 Product ID 2 Product Name 2 Country 1 Country 2 Quarter 1 Quarter 2 Q1 Q2 Region 1 Region 2 Region 1 Region 2 Month 1 Month 2 M1 M2 D1 D2 D1 D2 D1 D2 Line Item Line_Item Total Price Location ID Date & Time Key Product ID -------------
  • 18. AGGREGATE TABLE In Store Sales Transaction Product ID Location Time Product 1 Product 2 Worldwide Year1 Year2 Country 1 Country 2 Quarter 1 Quarter 2 Q1 Q2 Line Item Line_Item Total Price Location ID Date & Time Key Product_ID ------------- …
  • 19. In Store Sales Transaction Product ID Location Time Product 1 Product 2 Worldwide Year1 Year2 Country 1 Country 2 Quarter 1 Quarter 2 Q1 Q2 Line Item M1 M2 M1 M2 … … Line_Item Total Price Location ID Date & Time Key Product_ID ------------- … AGGREGATE TABLE
  • 20. CUBE
  • 21. CUBE
  • 22. USER ROLES AND DELIVERY USER ROLE DELIVERY VALUE Executives Portal, Reports Emailed Exploratory and Informative Visualization for Analysis Business Analyst OLAP, Portal, Drill-Down, Drill-Across Exploratory and Informative Visualization for Analysis & Reporting Knowledge Worker Portal, Reports Emailed Operational Reports Managers Portal, Reports, Drill-Down Informative Visualization Operational Workers Portal Low Level Entry Point, Drill-Down Informative Visualization Customers In hand Receipt NA

Editor's Notes

  1. A data warehouse provides a basis for online analytic processing and data mining for improving business intelligence by turning data into information and knowledge. Since technologies for e-commerce are being rapidly developed and e-businesses are rapidly expanding, analyzing e-business environments using data warehousing technology could enhance significant business intelligence. A well-designed data warehouse would feed business with the right information at the right time in order to make the right decisions in ecommerce environments.
  2. J.C. Penney is in the midst of an e-commerce renaissance J. C. Penney Company, Inc., incorporated on January 22, 2002, is a holding company whose operating subsidiary is J. C. Penney Corporation, Inc. (JCP). The Company’s business consists of selling merchandise and services to consumers through its department stores and through its Internet Website. Department stores and Internet serve the customers and provide the same mix of merchandise and department stores accept returns from sales made in stores and via the Internet. The Company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside JCPenney and home furnishings. In addition, the Company’s department stores provide its customers with services, such as styling salon, optical, portrait photography and custom decorating. As of February 1, 2014, the Company supply chain network operated 25 facilities at 14 locations, of which nine were owned, with distribution activities housed in owned locations. The Company’s network includes 11 store merchandise distribution centers, seven regional warehouses, three jcpenney.com centers and four furniture distribution centers.