Krishnendu Roy is seeking a challenging position to utilize his 10+ years of experience in sales, marketing, operations management, and customer relationship management. He has expertise in a broad range of real estate and business competencies and is results-oriented with strong communication and organizational skills.
PROFILE & SKILLS
Competent and diligent professional with Post Graduation Programme (Marketing).
Area of Expertise: Sales, Retail, Business Development, Channel and Distribution Management.
Exceptional competencies in handling task both individually as well as within a team.
Self-Starter, Quick Learner, Goal Oriented, Innovative and Adapts easily to new situation.
Persuasive speaker and empathetic listener with a strong interpersonal skills and positive work ethic.
Excellent Communication Skills with the ability to accomplish any given task within stringent time lines.
A result oriented professional with over 16 years’ experience in Operations, Guest Services, and Client Servicing & Team Management in hospitality and BPO industry.
Good experience in supervising and managing the operations ensuring adherence to the quality standards & norms of the organization.
Hands on experience in Business Excellence using various quality tools like Lean, Six Sigma and SEM
Deft at maintaining customer & employee satisfaction. Excellent written, communication, inter personal, liaison and problem-solving skills with the ability to work in multi-cultural environment.
I would like to join with your esteemed organisation, Please find my detailed CV from attached file, my core experience with BTL, Client service, Visual Merchandising, Marketing and Communication. I am confident that my experience fulfilling directives of marketing projects, In my past 15 years experience I made satisfactory achievements which are supported to growth of my career. I have been with advertising industry and its marketing.
Understanding how valuable an education is, I am a graduate in Bachelor of Commerce and PG in Master of Commerce, Management and PG Diploma in Computers. I can communicate in Hindi, English and mother tongue telugu.
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PROFILE & SKILLS
Competent and diligent professional with Post Graduation Programme (Marketing).
Area of Expertise: Sales, Retail, Business Development, Channel and Distribution Management.
Exceptional competencies in handling task both individually as well as within a team.
Self-Starter, Quick Learner, Goal Oriented, Innovative and Adapts easily to new situation.
Persuasive speaker and empathetic listener with a strong interpersonal skills and positive work ethic.
Excellent Communication Skills with the ability to accomplish any given task within stringent time lines.
A result oriented professional with over 16 years’ experience in Operations, Guest Services, and Client Servicing & Team Management in hospitality and BPO industry.
Good experience in supervising and managing the operations ensuring adherence to the quality standards & norms of the organization.
Hands on experience in Business Excellence using various quality tools like Lean, Six Sigma and SEM
Deft at maintaining customer & employee satisfaction. Excellent written, communication, inter personal, liaison and problem-solving skills with the ability to work in multi-cultural environment.
I would like to join with your esteemed organisation, Please find my detailed CV from attached file, my core experience with BTL, Client service, Visual Merchandising, Marketing and Communication. I am confident that my experience fulfilling directives of marketing projects, In my past 15 years experience I made satisfactory achievements which are supported to growth of my career. I have been with advertising industry and its marketing.
Understanding how valuable an education is, I am a graduate in Bachelor of Commerce and PG in Master of Commerce, Management and PG Diploma in Computers. I can communicate in Hindi, English and mother tongue telugu.
Tips To Start-Up Small Business EntrepreneurRichard Olga
Tips To Start-Up Small Business Entrepreneur - What do you need to successfully start a small business? Here’s what a startup entrepreneur needs to do to increase chances for success.
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Communication, after sales support, customer care, report building, track of the operational activities and providing end to end solution. Corporate communication, credit control and providing need based solutions were also an important role of job. Arranging for a an event and providing a platform where corporates especially our clients could together, share their views so that we could make our services better; event used to be highly interactive and energising over great refreshments etc. Business development and generating new business was also a part of my job. All the above form an integral part of a service industry in order to flourish and become the leading brand on pan india basis.
I have proven my ability to effectively manage in a fast paced environment. I strongly believe having more than 10 years management experience has equipped me with skills to increase sales, grow customer base and coach up or coach out. I can demonstrated the ability to work ethically, efficiently, manage time, implement operational effectiveness, and build a team that will enhance the work environment.
1. Krishne
12/2, Kaila
P.O. Barish
Mobile: +9
Email: kris
CAREER OB
To work in
utilise my t
PROFILE SU
Result orien
industry lea
that include
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CORE STRE
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ash Ghosh R
ha, Kolkata ‐
91 98310709
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BJECTIVE:
a challengin
alent & skills
UMMARY:
nted professio
aders. Experti
es sales & m
management
ENGTHS:
cal Mind
for thinking o
tify efficient w
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norms. Atte
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CORE STRENGTHS
Customer
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ind Well
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design, fit‐ou
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of tasks and c
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riculum Vita
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2. Curriculum Vitae_Krishnendu Roy
Page 2 of 3
EMPLOYMENT PURVIEW
Al Kawther Modern Bakery LLC ‐ Sinaw since July 2016 to present Executive – Sales
(Presently based out of Oman in an employment visa for bakery sales & business development)
Entrepreneur ‐‐ Since February 2012
Entered into a new venture in the core retail area. Established a new partnership firm in the name of
“Hydrus Distillation Initiative” and became co‐founder. The said firm engaged in wholesale & retail
distribution of Packaged Drinking Water in a particular region.
• Responsible for overall strategy, marketing and operations of mineral water under the brand name
“hydrus” (trade mark filed in the year 2011 but not yet registered).
• Achieved @ 30% year on year growth since inception and turned the business into a gainful position.
Since May 2013, also functioning as a part time property consultant (midscale residential apartments).
Associated with Grade ‐ B & C builders and accomplished net deals worth of INR 3,50,00,000
• Functioning as overall conceptualizing, strategizing, branding & marketing of various midscale
residential apartments. Support of pre & post sales activities to the developer.
Bengal Ambuja Housing Development Ltd. March 2005 to February 2012 Asst Manager
(A JV between West Bengal Housing Board & Gujarat Ambuja Cements Ltd. which promotes mass housing &
real estate in whole part of West Bengal)
Job roles & responsibilities chronicled into as follows:
(a) Sales & Marketing
• Responsible for marketing of residential projects namely Ujjwala, Upohar Phase I & II
• Marketed shopping malls City Centre New Town, City Centre Siliguri, City Centre Raipur partly
• Marketed office space in City Centre Siliguri, City Centre Haldia partly & City Centre Raipur
partly
(b) Sales Support
• Supply raw sales data to respective departments (Customer Service & Accounts)
• Create and maintain MIS of marketing department
• Supply respective data for facilitating Statutory and Internal Audit
(c) Customer Support
• Prepare Letter of Intents, Memorandum of Understandings, Sale Agreements, Deed of
Conveyances with the help of legal department
• Execute all mentioned above on behalf of respective departments
• Send due reminders to customers & collection of dues
(d) Miscellaneous co‐ordination among all departments
• Mall space/shop/office handover for fit‐outs to customers on behalf of Project team
• Outstanding Rent/Maintenance collection on behalf of Accounts Department
Accolade:
Acknowledged most integral Team Player & Got 4 promotional hikes within the span of 4 years with the
organisation from 2007 to 2010. (Jr. Executive – Executive – Sr. Executive – Asst Manager)
Bhuwalka Estates (P) Ltd. November 2004 to February 2005 Executive‐ Sales & Marketing
(A Kolkata based Property Consultancy Company engaged in the business for the last 20 years)
• Marketing of various midscale residential projects in and around Kolkata
• Organizing all promotional activities in entire Kolkata City
• After sales, follow‐up for payments and execution of agreement for sale
3. Curriculum Vitae_Krishnendu Roy
Page 3 of 3
• Market Research for residential rates & conceptualization for marketing of various residential
projects
PRACTICAL EXPOSURE
Sales & Marketing Projects:
Hardcore Selling: Worked as a door to door sales boy on behalf of Asian Sky Shop® for 6 months (May
2004 to September 2004) to develop hardcore sales skills and have an idea of small business, for 4 months
and achieved respective sales targets.
Marketing Strategies: Marketed in Kharagpur (East Midnapore District in WB) on behalf of Asian Sky Shop
for 15 days to develop insight and comprehend the rural marketing strategies.
Professional & Scholastic Qualifications
Course Title University/Institute Year Grade or %
Advance Diploma in Interior Designing VTI – Kolkata (Govt. of WB) 2006‐07 A
Advance Certificate in English RKM Institute of Culture (Golpark) 2005‐06 65%
Bachelor of Commerce (Honours) University of Calcutta 2004 47%
Additional Information
Date of Birth: 12th
January 1981
Computer Proficiency: Expert in MS‐Office & Internet
Working knowledge in AutoCAD 2008
Languages Known: English ‐ Fluent in speaking, reading & writing
Hindi ‐ Fluent in speaking; beginner’s skill in reading & writing
Bengali ‐ Bengali native
Nationality: Indian
Religion: Hindu
Marital Status: Single
Personal Interests: Photography, Music & an avid Traveller