Sulakshana Chatterjee has over 6 years of experience in IT administration including extensive experience with SAP HCM. She currently works as a consultant for Capgemini, where she is responsible for handling HR administration processes for over 5,000 employees in the Netherlands region. This includes tasks like hiring, leave calculation, employee data management, and handling queries. She has received multiple best performer awards for her work and is certified in SAP HCM and Lean Six Sigma.

1. Contact No: 9051999979
Email ID: sulakshana.jobs@gmail.com
EXPERIENCE SUMMARY
6+ yearsexperience in ITAdministration includingextensiveexperience
inSAP HCMmodule forNetherlandregion.Transitioning,Implementing
and RunningHR SharedService offshore indomainsrangingfromHire
to Retire (Payroll andEmployee/MasterDatamgmt.). Currentlyworking
as part of SAP HCM Functional team & supportingCapgeminiUKand
Germanyregionas part of the pilotproject.WorkedOnsite in
Capgemini UKfor 2 and half months as functional team.
Areasof expertiseinclude: SAPHCMend-user,HCM Functional, Quality
management,HR Master Data Management,Team handling, and
attentionto detail.
Accomplishments:
 Gathered rich experience in HR administration.
 Strong expertise in SAP HCM, maintaining employee database
for 5000+ employees.
 Awardedasthe Best Performerof the projectinthe year2012,
2013 and 2014.
 CertifiedYellowBelt fromCapgemini.
 Part of the core team memberof companyCSRteam and
receivedChange MakerAwardforservice- contribution inthe
year2013.
WORK EXPERIENCE
Capgemini India Pvt. LTD:
Capgemini isheadquarteredinParis,France andispresentin40
countries. It is, above all, a people company—around 140,000
people worldwide.
Designation: Consultant (P3) (May’10 to Till Date)
 Responsible for mentoring and training new joiners to the
process.
 Responsible for ensure accuracy in all SAP transactions
processed by the team member.
 Responsible for handling all administrative processes of all
employees of Capgemini Netherland, starting from Hiring to
their exits, which includes preparing contracts for them, leave
calculation, mutation of data, Process movements (transfers,
promotion) and leaver requests, Process HR Administration
requests handling employee queries.
 Problem solving and tenacity to cope well under pressure.
 Ensure timelyandefficientchasingfollow-uprelatedto process
and highlighting issues to Team Lead.
 Reporting of Data as required eg: Leave Balance Report,
Transfer of overtime Payment Reports, Ad hoc and regular
reporting.
 Have been a quick learner and acquired a good grip on SAP HR
module.
 Responsible foraccurate andtimely updating of all records and
trackers.
 As a senior SME of the team, responsible for Quality
assessment of available talent, based on checking criteria and
update issue log in case of any errors.
 Ensure adherence to TAT/SLA parameters is being met.
Sulakshana Chatterjee
OBJECTIVE
Lookingforwardforan association
witha process-drivenorganizationto
assistinachievingmanagementgoals
and ultimatelyleadingtooptimum
utilizationof skillspossessedand
furtherenhancement.
JOB ASPIRATION
 Association with an organization,
where my expertise, organizational
vision, and management objectives
will be in sync and growing as catalyst
bringing management objective,
vision, and perspective to reality.
Utilize my entire experience and
education to optimum level to shape
my professional career.
KEY STRENGTHS
 Excellentinter-personal skillswith
an abilitytoadaptto different
environments.
 Work well withinacollaborative
environment.
 Excellentcommunicationskills.
 Handlingmultiple transactions.
 Clienthandlingexperience and
dealingwithonshore stake holders.

2. PROFILE
 Human Resource professional
handling employment details across
verticals.
 Responsible for strategizing
employee leave as per organisation
policies.
 Maintainemployeemasterdataand
Maintain HR system catalogues.
 Responsible for employee’s data
management from Hire to retire,
Absence management.
 Hands on experience of dealing in
employee p-filing of documents in
ImageNow.
Interestsin Operations:
 HRIS.
 Data management.
 WorkingindifferentPeople
managementtool.
 HR Outsourcing
 HRM.
 Have worked as a back up in handling my team in absence of
Team Lead.
 ActivelyparticipatedinProcessImprovementsandholdsYellow
belt Six Sigma certification, based on improvement on using
SAP efficiently.
 Have been handlingteamasan SME, single handedly,intime of
frequent internal movements among the team members,
ensuring accurate and timely deliverable to the client.
 Active part of formation of Administration Team of UK and
Germany.
 Workingcloselywith roll out team and onshore team to set up
the new project.
 Experience in SAP HCM implementation as part of the
functional team.
 Data strategizing for organization demand.
TechnologiesHandled:
SAP HCM Module,ImageNow,QMS
HSBC:
HSBC ElectronicData Processingisasubsidiaryof the HSBCGroup, one
of the largestbankingandfinancial servicesorganisationsinthe world,
headquarteredin London.
Designation:CustomerRelationship Executive (Aug’06 to
May’08)
 Providedthe highest standard of customer service in response
to customer enquiries, complaints and transactions.
 In-charge of customerdatabase and I ensured account opening
documentations were in line with the company's policy and
financial regulations.
 Making of requisitions was also part of my roles with regards
customers’ specific requests, cheque books, balance
enquiries/reconciliationande-bankingproductswhichincludes
master card and visa cards.
 Demonstrated the ability to multi-task and to identify both
operational and transaction risks.
 Developed a fascinated interest in customers fitting the
targeted profile and fashioned certain products in relation to
their banking requirements.
Contact No:9051999979
Email ID: sulakshana.jobs@gmail.com

3. PERSONAL VALUES
 Adaptability andintegrity.
 Self-discipline andappreciation.
 Developself andothers.
 Balance (home/work).
 ConflictResolution
INTERESTS
 Photography, traveling.
 Reading.
EDUCATIONAL BACKGROUND
Graduation(B.ComHon’s – 2003-2006)
PostGraduation(2008-2010)
Area of Specialization : Human Resource Managementand Marketing
Personal Details
Date of Birth 20th February1983
Sex Female
Marital Status Married
Pan Number
Address A-25 Chirontani Park,Bansdroni
Kolkata-700070
Contact No:9051999979
Email ID: sulakshana.chatterjee@yahoo.com