Mdbadul H. Chowdhury has over 15 years of experience in managerial and customer service roles. He is currently a Manager at 7 Eleven in Arlington, VA, where he oversees all cash reporting and accounting, monitors store cleanliness and organization, schedules employees, and resolves customer complaints. Previously, he worked as Assistant Manager and Sales Associate at the same 7 Eleven location, and has a background working as a Loan Officer in Bangladesh. He holds a Master's degree in Economics from the University of Chittagong in Bangladesh.

1. MDBADRUL H. CHOWDHURY
814 South Orme Street
Arlington, VA 22204
m: 571-351-9827
badrul_chowdury@yahoo.com
OBJECTIVE
To advance my career with a leading governmental or private sector organization that will utilize my extensive
managerial and customer service skills while also allowing me to further develop as a professional.
PROFESSIONAL EXPERIENCE
7 Eleven, ARLINGTON, VA
MANAGER, JUNE 2014-PRESENT
 Oversee all cash reporting and other account related reporting; handle all other managerial paper work
in line with corporate standards.
 Monitor health issues in the store and ensure space is tidy for customer convenience and ease of
shopping experience.
 Schedule employee hours, accounting for individual preferences in schedule and requested time off.
 Resolve any complex issues in the store including customer complaints and any issues with personnel.
 Interview, hire, train, and mentor employees to ensure they develop their own skills while utilizing best
practices in their roles for store development.
 Track sales and lead inventory management.
 Participate and contribute to manager meetings; meetings ensure store operations are enhanced.
 Recruit consultants to implement existing and new ideas of higher for store operations optimization.
7 ELEVEN, ARLINGTON, VA
ASSISTANT MANAGER, AUGUST 2010-MAY 2014
 Assisted the general manager in overseeing day-to-day store operations.
 Utilize strong organizational and communication skills to ensure optimal running of the store.
 Demonstrated key ability to motivate others at work in a team environment; lead by example.
 Spearhead problem solution techniques to get in front of any foreseeable issue.
 Headed store operations including merchandizing and inventory.
 Delivered superior customer service and administrative aspects of the job.
 Exceeded sales benchmarks.
 Prepared and transmitted bookkeeping.
 Administered all daily banking duties.
 Formulated employee work schedules.
 Served as food manager; paid special attention to food items to ensure quality and freshness.
 Drafted shift ending and day closing reports.
 Trained and mentored other employees.
 Fielded customer complain and solved problems swiftly.
 Achieved sales goals including regular and promotional items.
 Initiated customer service benchmarks; results increased customer traffic in the store.
7 ELEVEN, ARLINGTON, VA
SALES ASSOCIATE, JANUARY 2007- JULY 2010
 Served customers and delivered high level of customer service to ensure customer shopping
experiences were the best they could be.
 Exemplified great ability to collaborate with diverse co-workers and management teams.
 Sequenced products on shelves of the store to uphold presentation and convenience.

2. MDBADRUL H. CHOWDHURY Page 2
 Fostered strong relationships with vendors; placed orders with suppliers.
 Engaged in successful selling of promotional items.
BRAC BANK LIMITED, BANGLADESH
LOAN OFFICER, MARCH 2004-AUGUST 2006
 Compiled lists of potential customers within my area of expertise.
 Interfaced with customers and explained our small and medium enterprise loan; invite customers to my
office for personal discussions and financial education.
 Prepared complete loan files and sent them to head office for approval.
 Motivated customer to pay their installment in a timely manner.
 Drafted reports of the payments of the installment.
 Attended monthly meetings with senior leadership.
EDUCATION AND CREDENTIALS
MASTERS OF SOCIAL SCIENCE IN ECONOMICS
The University of Chittagong, Bangladesh
BACHELOR OF SOCIAL SCIENCE IN ECONOMICS
The University of Chittagong, Bangladesh
Honors Graduate
ADDITIONAL INFORMATION
Languages: English (fluent), Bangla (native), Hindi (proficient)
Technical Proficiencies: Windows OS, Microsoft Office Suite
Hobbies: Tv Talk Show, Writing, Watching Soccer and Cricket game,Photography
Immigration Status: US Citizen