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- 1. HAZRAT JAMAL jamal_khan501@yahoo.com Contact: 0557640930 Careerobjective “To seek a challenging position in a professional and dynamic organization with an aim to contribute towards the objectives of the organization and simultaneously develop professional skills and apply them for the prosperity of the organization and myself.” Core Competencies 8 years of diversified working experience on various key positions Professional Experience Debenhams M.H ALSHAYA CO.LLC 2016-Jan to Present • Work with customers with the most cheerful and pleasant disposition. • Give answers to customers’ questions or concerns related to the product they are charged to sell and demonstrate good knowledge of the product. • Communicate and assist customers in any way possible as the customers may require campaign deals in all products. • Process or help process payments made by the customer – whether by in cash or credit card. • Bag products for the customers (if there’s no other assigned to that. • Administration, managing the cash floats, daily banking, daily sales reports and all the other office related work. • Responsible for visual display and merchandising standards. • Receive instructions from brand on the work to be done on weekly basis. Teavana M.H ALSHAYA CO.L.L 2013-2015
- 2. M.H ALSHAYA CO..L.LAs one of the most dynamic and successful retailers in the region,region Teavana is a specialty retailer offering more than 100 varieties of premium loose-leafteas, authentic artisanal tea wares and other tea-related merchandise through over 300 stores. The company offers new tea enthusiasts and tea connoisseurs alike its “Heaven of Tea”. Reported to the Stores Supervisor, my key responsibilities included: • Work as a Sales Associate • Advise customers on Best Buys • Selling healthy products in the store • Ensuring good space utilization in the store • Welcoming customers into the store and helping them locate various products within the store • Training and supervising of new and junior sales persons in the store • Convincing customers to buy goods, eventually increasing sales volume by 100% • Ensured required products are stocked available in the store at all times • Provide excellent Customer Service Be able to turn customer service into sales STORE SUPERVISOR Studio-S Multi brand store 2009-2012 Ashford Pvt Ltd Pakistan’s premier group, having interests in retail network for Puma, Nike Adidas, Ferrari, new balance, lactose, Umbro, Levi’s Strauss, diesel. Reported to the Manager Store, my key responsibilities included: • Worked as Store Supervisor • Main responsibilities include sales reporting, inventory reporting, and merchandizing • Maintaining sale and petty cash account • Managing &planning product & replacement • Training to sale person for sales and customer services • Customer relationship management BRAND ADVISOR LEVIS STRAUSS 2006-2009 Reported to the Manager Store, my key responsibilities included: • Worked as brand advisor • Stock inventory • Merchandising (visual) • Basic customer handling, customer services and sales • Maintaining inventory and stock checking • Maintaining sale and petty cash accounts
- 3. EDUCATION • Intermediate fromboard of intermediate education Karachi • Matriculation from board of secondary education Karachi SKILLS & TRAININGS • MS Office (including: MS Word) • A good listener with positive friendly attitude • A confident and fast learner with an ability to work under challenging environment • Attending brand retail, sales and customer services training session under Levi’s Strauss PERSONAL INFORMATION Father’s Name Mustafa Kamal Date of Birth 10th june1983 Nationality Pakistani Marital Status Single Language English, Hindi basic Arabic Visa Status Employment Visa