Charmaine C. Carpio's curriculum vitae summarizes her qualifications and professional experience in marketing, management consulting, and hospitality. She possesses strong qualities for taking on new challenges with proven ability to work with less supervision. Her experience includes roles as an external promoter at Dubai International Airport, receptionist positions with Aznar Trading LLC and Astoria Hotels & Resorts in the Philippines, and a front desk/receptionist internship at Sheraton Hotel in the Philippines. She graduated in 2015 with an Associate's degree in Hospital Management from the University of Perpetual Help System Dalta in the Philippines.

1. Curriculum Vitae
Charmaine C. Carpio
Summary of Qualifications
 Possesses strong qualities to shift new challenges in line of work.
 Proven ability in working with less supervision.
 Adept of developing and implementing new strategies.
 Technically knowledgeable yet highly self-motivated to learn new concepts.
Professional Experiences
2016-June-Till Present – Abstract Marketing & Management Consultancies
External Promoter
Dubai International Airport – Termina 1
 Assisting customer, provides high quality services.
 Ensure Sales performance high rating.
 Check all pass moving items.
 Ensure friendly approach for all kind of people.
2015-May 2016- Aznar Trading LLC. Dubai UAE.
Receptionist
 Receiving incoming calls.
 Prepare for Meeting Schedule
 Assisting receiving enquiry and handover to Sales person
 Helping Sales/Acct department for their back log job.
 Ensure friendly approach.
 Maintain Front Desk well presentable .

2. Curriculum Vitae
Oct 2014-Jan 2015- Astoria Hotels & Resorts
Philippines
Receptionist
(Part Time)
Work Profile
 Greeted, registered, and assigned rooms to guests
 Operates switchboard and PBX
 Answers telephone and in-person queries related to hotel services and
resolved any issues
 Processed guests’ check ins and outs
 Prepared and completed room and restaurant bills
 Assisted guests’ in storing valuables in secure deposit box
 Liaised with other departments of hotel
 Handled payments through cash, checks and credit cards
April 2014-Sept 2014-Sheraton Hotel
Philippines
Front Desk/Receptionist
(OJT)
Work Profile
 Possesses a working knowledge of the reservations department. Takes
same day reservations and future reservations when necessary. Knows
cancellation procedures.
 File room keys ( only for manual room key hotels)
 Knows how to use front office equipment.
 Register guests and assigns rooms. Accommodates special requests
whenever possible.
 Assists in pre registration and blocking of rooms for reservations.
 Thoroughly understand and adheres to proper credit, check- cashing, and
cash handling policies and procedures.
 Understands room status and room status tracking.
 Answers queries for room locations, types of rooms available, and room
rates.
 Coordinates room status updates with the housekeeping department by
notification housekeeping of all check outs, late checkouts, early check-ins,
special requests, and day use rooms.

3. Curriculum Vitae
Educational Qualification
Associate in Hospital Management
University of Perpetual Help System Dalta
(Graduated 2015 - Philippines)
Command Over Languages: English and Filipino
Personal Information
Personal Details
Nationality Filipino
Visa Status Mothers Visa
Sex Female
Additional Info Knowledgeable in MS Word/Excel/Power Point and with adequate
knowledge on internet browsing
ADDRESS FOR COMMUNICATION
 Mobile 054-487-5777
 Email Charmainecarpio25@yahoo.com