Madiha Ehsan is seeking a challenging position that utilizes her education and experience. She has over 6 years of experience in customer service, sales, and human resources. Her experience includes roles as a lecturer, CSR, sales consultant, HR assistant manager, and internship in banking. She is skilled in Microsoft Office, communication, team management, and building strong customer relationships. Madiha holds an MBA and BSc and is a hard worker seeking to contribute to an organization's growth.

1. Madiha Ehsan
Mobile: +971544649883
E-mail: madihaahsan90@gmail.com
Address: 272 Al Wahda Street, green house 2, flat # 704 opposite Sharjah city centre
 Seeking a challenging and responsible position where my education, knowledge and
experience can be effectively utilized for the benefit of the organization and towards the
enhancement of my career.
 To work in a competitive and challenging work environment to contribute the best of my
knowledge and ability towards the growth and development of a company fully utilizing
my interpersonal and academic skills to pursue a challenging and rewarding career.
Sales Consultant in EFU:
 Promoting and selling products
 Building strong relationships between company and clients
 Identifying the needs of the customer
 Fixing customer issues by providing the best solutions
 Generating leads and providing timely follow up to clients
HR Assistant Managers in Royal Front Communications:
 Handling employee database and manual filing systems.
 Handling leaves and attendance.
 Managing advance salaries, bonus and loans
 Monitoring the performance of each employee.
 Decision making with regards to increment, employee benefits schemes and medical
insurance
 Handling all queries of the employees
Profile Synopsis
Lecturer for 6 months, CSR (customer services representative) for 8 months, works in sales for
1.5Year. Excellent customer service skills and communication skills. Hard and smart worker and
quick learner.
Career Objective
Work Experience

2.  Preparing PowerPoint presentations with regards to company structure and other study
materials concerned to the company.
CRO in Royal Front Communication, Lahore, Pakistan:
 Determine requirements by working with customers.
 Answer inquiries by clarifying desired information, researching, locating and providing
information.
 Supervise the team.
 Prepare moments of the meeting and meeting reports.
 Maintain good relationships with the customers.
 Works with a team and make leads.
Internship in Bank Alfalah Bedian Branch Lahore Pakistan:
 Worked as an internee at Bank Alfalah
 Recording data and maintaining financial; databases and manual filing systems.
 Reviewing and verifying accuracy of records and supporting documents
 Preparing vouchers
 Providing reports as necessary
 Assisting other departments in accomplishing results as needed.
 General account tasks
Statistic lecturer in IES (Institute of Emerging Sciences) Lahore Pakistan:
 Teach students of graduation and post graduation
 Preparations of notes and providing assignments
 Guide the class about rules and regulations
 Help them in achieving good grades in finals
 Providing extra classes as and when required
CSR in MCB (EFU) Lahore Pakistan:
 Handling customer queries and inquires
 Answer inquires by clarifying desired information; researching, locating, and providing
information
 Resolve the problems of customers
Sales in EFU Lahore Pakistan:
 Improve sales
 Listen to the customer and provide accurate information
 Sell the desired product
 Go the extra mile and provide guidance regarding the payment process
 Successfully work independently and as a part of team
 Successfully achieved the sales target for 3 consecutive months
 Successfully completed the spoken English n IELTS course
Achievements & Recognitions
Strengths

3.  Hard working
 Interpersonal communication skills
 Team Management
 Strong customers relationships
 Project management and leadership
 Organizational skills
 Dexterous with MS office suit (word, excel, power point etc)
 Internet browsing & web searching
 M.Phil Equivalence from Higher Education Commission
 Masters in Business Administration from Virtual University of Pakistan
 Bachelors In Sciences from Punjab University, Lahore, Pakistan
 Intermediate From Minhaj college, Lahore, Pakistan
 Date of Birth: 30th
July 1990
 Nationality: Pakistani
 Marital Status: Single
 Visa Status: Visitor
 Visa Validity: 30 November, 2016
 Will be furnished on request:
IT Skills
Educational Qualifications
References
Personal Information