Leah Wambui Njoki is a Kenyan female seeking a position in human resources. She has over 5 years of experience in customer service roles, most recently as a waitress in Dubai. She holds a diploma in human resource management from the University of Nairobi. Her skills include relationship management, organization, adaptability, and strong English communication skills. She is motivated and driven to succeed in a competitive environment where she can continue developing her practical and professional skills.

1. PERSONAL DETAILS
NAME : Leah Wambui Njoki
GENDER : Female
NATIONALITY : Kenyan
LANGUAGES : English, Swahili
VISA : Employment Visa Valid until 18 june 2016
MOBILE NO : 0553312372
DATE OF BIRTH : 08/03/1990
EMAIL : leahwnjoki@gmail.com
Career Objective
To be a human resource practitioner of a company or organization that is highly motivated
preferably in a competitive and challenging environment so as to utilize proven practical and
professional skills while making quality impact towards achieving the goals and objectives
set and hence attaining the best standards in field work.
Skills
 Fully proficient in managing external and internal relationship.
 Independent as well as a team player with strong organization skills.
 Willing to learn and take on new challenges.
 Goal driven achiever who adheres to strong work ethics.
 Thrive in both independent and collaborative work environments.
 Excellent command of both written and spoken English.
WORK EXPERIENCE
Jan 2015 to Date(closing due to unavoidable circumstances)
LACREPARIS RESTAURANT JLT DUBAI, UAE
Position Held: Waitress
Dec 2012 to Aug 2014
BLUE SPRINGS HOTEL
Position Held: Waitress
Duties and Responsibilities:
 Ensuring the team are carrying out their duties efficiently and effectively
 Ensuring working areas are kept clean tidy and organized
 Delivering the highest standards of service to our guests
 Proficiently managing a full section and other team members
 Engaging and inspiring your team through product knowledge and service training
 Checking with customers to ensure that they are enjoying their meals and take action to
correct any problems

2. Sept 2008- 2011
Plain view Hotel:
Position; Cashier
Duties and Responsibilities:
 Answering the questions asked by the customers and if in doubt, directing the customer
to the right person
 Having complete knowledge about the types of products sold in the store
 Knowing all the details of the ongoing sales, discounts and promotion offers
 Patiently handling the customer queries
 Knowledge about the location of the merchandise to assist people quickly
 Quick and accurate billing so that the consumer do not have to stand waiting for their
turn, for a long time
May 2011- Aug 2012
Mr price sportshouse
Sales
Duties and Responsibilities:
 Ensured that customers receive courteous service at all times
 Conducted sales and marketing of the brands in the store
 Made sure I observed high levels of etiquette and I was always well groomed to
preserve the standards of the sportshouse
 Communicated to customers on the types of brands and discounts in the store
 Carried out any other tasks as was instructed by the supervisor should any have arisen
while I was on duty
 Maintained high standards of hygiene in the store and ensured that the it was clean and
tidy at all times.
EDUCATION BACKGROUND
May 2010- Sept 2014 University of Nairobi
Diploma in Human Resource Management
Sept 2009- Dec 2009 University of Nairobi
Certificate in personal Management
2005- 2008 St. Mary’s High School
Kenya Certificate of Secondary Education
1995-2004 Benson Njau Primary School
Kenya Certificate of Primary Education
Hobbies
 Making Friends
 Swimming
 Community work
 Cycling

3. Referees:
Mrs. Rayyah Marwan
Lacreparis Restaurant jlt.
Mobile No:0506506865