This document discusses several topics related to enterprise information technology. It defines enterprise IT as hardware and software designed to meet the demands of large organizations in terms of availability, reliability, scalability, and security. While "enterprise-class" is not an official designation, purchasers should ensure products meet their specific needs. The document also lists the top 10 IT issues for 2013, including leveraging wireless devices, improving student outcomes through technology, and developing cloud and security strategies. It outlines goals such as expanding infrastructure and information systems. Finally, it describes the five core components of information technology - people, procedures, software, hardware, and data.