SlideShare a Scribd company logo
The Disruptive Force in Mobile Commerce Search
Company Confidential and Proprietary2
Best in Class Natural Language Search
 Leading independent eCommerce search solution, ranked
number 4, by Internet RetailerⓇ
 Chosen by over 400 preeminent e-retail leaders
 Intelligent search lets shoppers simply ask for what they
need in their own words and get the results they want
Company Confidential and Proprietary
Why You Should Invest in EasyAsk
 Mobile eCommerce is growing exponentially and is the
leading market segment for Venture Investment
 An intuitive mobile User Experience (UX):
 The combination of intelligent voice recognition and
smarter search is the next evolutionary step in
mobile shopping
 Retailers recognize that customers who find
products instantly have an outstanding UX and will
recommend their site and return to buy again,
maximizing customer conversion
 Your investment is on par with the founders of the
company, pre-venture capital dilution
3
Company Confidential and Proprietary4
mCommerce: Explosive Growth
$0
$60
$120
$180
$240
2013 2014 2015 2016 2017 2018
mCommerce
eCommerce
$,Billion
Source: Forrester Research
 By 2018, the mobile commerce (mCommerce) industry will
reach $228B, with a growth rate of 35% per year and
account for more than 50% of all eCommerce sales
Company Confidential and Proprietary5
Mobile Technology Investments by Industry
 Venture Capital
investment in
mCommerce is by
far the leading
segment in the
mobile
technology space
Source: Digi-CapitalTM
Mobile Internet Investments (LTM $B)
Company Confidential and Proprietary6
Conversion Problems in mCommerce
Device Average Page-
views
Add to Cart Ratio Conversion
Rates
Desktop 8.73 8.25% 2.65%
Tablet 8.82 8.50% 2.37%
Smartphone 4.62 4.85% 0.83%
 Shoppers can’t find the right products on their smartphones because
UX designed for desktops, doesn’t function well on smaller screens.
 Purchasing (conversion) plummets from poor mobile search
Company Confidential and Proprietary7
 Look at the industry leaders that have already
addressed the issue of creating ideal, intelligent
voice enabled user experiences for smartphones:
Apple - Siri
Google - GoogleNow
Amazon - Voice Search for eCommerce
 Only EasyAsk leverages this voice and Natural
Language search to provide an advanced UX for
eCommerce retailers
Voice is the Future of Mobile Shopping
Company Confidential and Proprietary8
 Shoppers can simply speak and ask for exactly what they want
 EasyAsk delivers the right product on the first page, every time
 A natural alternative to the frustration of navigating with little
buttons or pulldown menus
 Delighted shoppers simply speak, select, and purchase
Intelligent, Intuitive . . . Smarter Search
Simply. Smarter. Search.
Company Confidential and Proprietary
Compare EasyAsk Results to the Competition
 Search = ladies red ski jackets under $200
9
Company Confidential and Proprietary10
Snapshot of EasyAsk Customers
Tacoma Screw Products
Company Confidential and Proprietary11
EasyAsk Channel Partners
 EasyAsk’s smarter search solution is optimized to run on our
Partner’s platforms providing dramatic improvements in
performance, accuracy and conversion
Company Confidential and Proprietary12
Validation
Gartner Cool Vendor: Analytics
“With all the fervor around voice-activated applications and machine intelligence,
EasyAsk can help end-user organizations and vendors put an Apple Siri- or IBM Watson-
like front end on . . search applications.”
Gartner Best Practices in E-Commerce
“Natural language allows EasyAsk to build shopping experiences in which users can enter
information in various unpredictable ways. EasyAsk also has strong thesauruses,
vocabularies and lexicons for various commercial categories.”
Company Confidential and Proprietary13
Board of Directors
 Craig Bassin
– CEO, experienced leader and serial entrepreneur
 Nick Halsey
– CMO, Keynote Systems (acquired August 2013)
– CMO, SugarCRM
– CMO, Alphablox (acquired by IBM)
– VP Marketing, JasperSoft (acquired by TIBCO)
– Manager Applications Marketing, Apple Computer
 Stuart Pann
– SVP, Printing and Personal Systems Division, HP
– GM - Intel Corporation, Customer Fulfillment, Planning and Logistics
– Responsibilities include, microprocessor and chipset pricing, demand
forecasting and various sales strategies
– Director of The Tech Museum of Innovation
Company Confidential and Proprietary14
EasyAsk Management Team
 Craig Bassin
– CEO/Entrepreneur
– Oracle, B2 Systems CEO –
Founder, Callixa CEO
(Acquired SAP)
– 3 Exits (1 IPO, 2 Acquisitions)
 Richard Wood, PhD
– CTO/VP Engineering
– Natural Language Innovator
for over 20 years
– CA, AI Corp, Progress
– 2 Exits (2 Acquisitions)
 Marc Schnabolk
– SVP CRO
– Oracle, Open Text, Eloquent,
Business Objects, Cartesis,
Endeca
– 6 Exits (3 IPOs, 3 Acquisitions)
 John Morrell
– VP Products
– Coral8/Aleri (acquired by SAP),
WebMethods/Active Informix,
Oracle
– 4 Exits (1 IPO, 3 Acquisitions)
Company Confidential and Proprietary
Mobile eCommerce is growing exponentially and is the
leading market segment for Venture Investment
An intuitive mobile User Experience (UX):
The Combination of intelligent voice recognition and
smarter search is the next evolutionary step in mobile
shopping
Retailers recognize that customers who find products
instantly have an outstanding UX and will recommend
their site and return to buy again, maximizing customer
conversion
Your investment is on par with the founders of the company,
pre-venture capital dilution
15
Now ask yourself,
“Why Shouldn’t I Invest in EasyAsk?”
Company Confidential and Proprietary
EasyAsk has great Customers, Channel Partners, Board of
Directors and Management Team
eCommerce analysts and publications all recognize EasyAsk
as an award winning industry leading solution
Your investment provides resources for the company to
aggressively expand sales and marketing in this explosive
mobile market
16
Now ask yourself,
“Why Shouldn’t I Invest in EasyAsk?”

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EasyAsk - The Disruptive Force in Mobile Commerce Search

  • 1. The Disruptive Force in Mobile Commerce Search
  • 2. Company Confidential and Proprietary2 Best in Class Natural Language Search  Leading independent eCommerce search solution, ranked number 4, by Internet RetailerⓇ  Chosen by over 400 preeminent e-retail leaders  Intelligent search lets shoppers simply ask for what they need in their own words and get the results they want
  • 3. Company Confidential and Proprietary Why You Should Invest in EasyAsk  Mobile eCommerce is growing exponentially and is the leading market segment for Venture Investment  An intuitive mobile User Experience (UX):  The combination of intelligent voice recognition and smarter search is the next evolutionary step in mobile shopping  Retailers recognize that customers who find products instantly have an outstanding UX and will recommend their site and return to buy again, maximizing customer conversion  Your investment is on par with the founders of the company, pre-venture capital dilution 3
  • 4. Company Confidential and Proprietary4 mCommerce: Explosive Growth $0 $60 $120 $180 $240 2013 2014 2015 2016 2017 2018 mCommerce eCommerce $,Billion Source: Forrester Research  By 2018, the mobile commerce (mCommerce) industry will reach $228B, with a growth rate of 35% per year and account for more than 50% of all eCommerce sales
  • 5. Company Confidential and Proprietary5 Mobile Technology Investments by Industry  Venture Capital investment in mCommerce is by far the leading segment in the mobile technology space Source: Digi-CapitalTM Mobile Internet Investments (LTM $B)
  • 6. Company Confidential and Proprietary6 Conversion Problems in mCommerce Device Average Page- views Add to Cart Ratio Conversion Rates Desktop 8.73 8.25% 2.65% Tablet 8.82 8.50% 2.37% Smartphone 4.62 4.85% 0.83%  Shoppers can’t find the right products on their smartphones because UX designed for desktops, doesn’t function well on smaller screens.  Purchasing (conversion) plummets from poor mobile search
  • 7. Company Confidential and Proprietary7  Look at the industry leaders that have already addressed the issue of creating ideal, intelligent voice enabled user experiences for smartphones: Apple - Siri Google - GoogleNow Amazon - Voice Search for eCommerce  Only EasyAsk leverages this voice and Natural Language search to provide an advanced UX for eCommerce retailers Voice is the Future of Mobile Shopping
  • 8. Company Confidential and Proprietary8  Shoppers can simply speak and ask for exactly what they want  EasyAsk delivers the right product on the first page, every time  A natural alternative to the frustration of navigating with little buttons or pulldown menus  Delighted shoppers simply speak, select, and purchase Intelligent, Intuitive . . . Smarter Search Simply. Smarter. Search.
  • 9. Company Confidential and Proprietary Compare EasyAsk Results to the Competition  Search = ladies red ski jackets under $200 9
  • 10. Company Confidential and Proprietary10 Snapshot of EasyAsk Customers Tacoma Screw Products
  • 11. Company Confidential and Proprietary11 EasyAsk Channel Partners  EasyAsk’s smarter search solution is optimized to run on our Partner’s platforms providing dramatic improvements in performance, accuracy and conversion
  • 12. Company Confidential and Proprietary12 Validation Gartner Cool Vendor: Analytics “With all the fervor around voice-activated applications and machine intelligence, EasyAsk can help end-user organizations and vendors put an Apple Siri- or IBM Watson- like front end on . . search applications.” Gartner Best Practices in E-Commerce “Natural language allows EasyAsk to build shopping experiences in which users can enter information in various unpredictable ways. EasyAsk also has strong thesauruses, vocabularies and lexicons for various commercial categories.”
  • 13. Company Confidential and Proprietary13 Board of Directors  Craig Bassin – CEO, experienced leader and serial entrepreneur  Nick Halsey – CMO, Keynote Systems (acquired August 2013) – CMO, SugarCRM – CMO, Alphablox (acquired by IBM) – VP Marketing, JasperSoft (acquired by TIBCO) – Manager Applications Marketing, Apple Computer  Stuart Pann – SVP, Printing and Personal Systems Division, HP – GM - Intel Corporation, Customer Fulfillment, Planning and Logistics – Responsibilities include, microprocessor and chipset pricing, demand forecasting and various sales strategies – Director of The Tech Museum of Innovation
  • 14. Company Confidential and Proprietary14 EasyAsk Management Team  Craig Bassin – CEO/Entrepreneur – Oracle, B2 Systems CEO – Founder, Callixa CEO (Acquired SAP) – 3 Exits (1 IPO, 2 Acquisitions)  Richard Wood, PhD – CTO/VP Engineering – Natural Language Innovator for over 20 years – CA, AI Corp, Progress – 2 Exits (2 Acquisitions)  Marc Schnabolk – SVP CRO – Oracle, Open Text, Eloquent, Business Objects, Cartesis, Endeca – 6 Exits (3 IPOs, 3 Acquisitions)  John Morrell – VP Products – Coral8/Aleri (acquired by SAP), WebMethods/Active Informix, Oracle – 4 Exits (1 IPO, 3 Acquisitions)
  • 15. Company Confidential and Proprietary Mobile eCommerce is growing exponentially and is the leading market segment for Venture Investment An intuitive mobile User Experience (UX): The Combination of intelligent voice recognition and smarter search is the next evolutionary step in mobile shopping Retailers recognize that customers who find products instantly have an outstanding UX and will recommend their site and return to buy again, maximizing customer conversion Your investment is on par with the founders of the company, pre-venture capital dilution 15 Now ask yourself, “Why Shouldn’t I Invest in EasyAsk?”
  • 16. Company Confidential and Proprietary EasyAsk has great Customers, Channel Partners, Board of Directors and Management Team eCommerce analysts and publications all recognize EasyAsk as an award winning industry leading solution Your investment provides resources for the company to aggressively expand sales and marketing in this explosive mobile market 16 Now ask yourself, “Why Shouldn’t I Invest in EasyAsk?”

Editor's Notes

  1. Hello, I’m Craig Bassin, CEO at EasyAsk Technologies. Welcome to EasyAsk. EasyAsk is the next step in the evolution of search. delivering a more intelligent, intuitive ecommerce search experience, based on an advanced semantic Natural Language model. The market for ecommerce and Mobile commerce represents almost $350 billion dollars. .
  2. Ranked #4 per Internet Retailer, just behind Oracle and Adobe. What makes EasyAsk unique and disruptive is our ability to truly UNDERSTAND the context of a search. Our Natural Language engine provides the intelligence that allows shoppers to speak into their smartphones and receive exactly the products they were looking for. Every other search provider relies on an obsolete key word search model. So, why does this matter? Well, we’ve all been in situations where we’re shopping online and the search box just doesn’t work and we all end up clicking and clicking and NOT finding what we want, so we abandon the site. That’s disastrous for an eretailer. None of the traditional search engines are able to understand and process intuitive searches: like Mens Red Ski Jackets under $200, severely limiting their functionality on smartphones.
  3. The mobile ecommerce search market is exploding. Per Forrester research, the next 4 years show explosive growth in Mobile Commerce with a very stable ecommerce market. This combined market for ecommerce and mobile commerce (M-Commerce) approaches $400 billion by the end of 2018.
  4. Recognizing the challenge and opportunity in mobile solutions, Venture Capital firms have invested over $4.2 billion toward M-Commerce solution, by far the leading segment in the mobile technology space.
  5. Here’s the crux of the problem that EasyAsk solves. Traditional e-commerce shoppers, on a desktop, view on average about 9 pages. When you go mobile and are limited to the small smartphone screen, that number is cut in half. But the real issue is on the bottom right. Industry averages for desktop customer conversion (shoppers that actually bought) are 2.65%. Going mobile, that percentage drops off the cliff to less than 1%. So shoppers are looking, but not buying as they can’t find the products they’re looking for. They later buy on the desktop. Shoppers can’t find the products they want to buy.
  6. So, how do we fix this? All of the major players have recognized that an intelligent voice enabled user interface is ideal for smartphones. Apple with Siri, Google with GoogleNow. Recently Amazon has redefined mobile ecommerce search with a voice enabled front end. EasyAsk delivers this for the rest of the ecommerce universe and only EasyAsk can solve this problem today, built on our Semantic/Natural Language search solution. It’s all about smarter more intuitive search technology.
  7. So, how do we fix this? All of the major players have recognized that an intelligent voice enabled user interface is ideal for smartphones. Apple with Siri, Google with GoogleNow. Recently Amazon has redefined mobile ecommerce search with a voice enabled front end. EasyAsk delivers this for the rest of the ecommerce universe and only EasyAsk can solve this problem today, built on our Semantic/Natural Language search solution. It’s all about smarter more intuitive search technology.
  8. Here’s a quick overview of EasyAsk customers. Let’s briefly discuss The North Face. 2 weeks after they upgraded from IBM’s standard search to EasyAsk, they conducted a benchmark and found that their customer conversion had doubled! That represents a tremendous amount of money for a company doing over $50 milion dollars a year in ecommerce revenue. Also companies like TrueValue, Anna’s Linens and Harbor Freight. But also smaller companies like InkJet superstore take advantage of EasyAsk’s intelligent natural language engine.
  9. Infor, IBM, eBay/Magento, Sap and NetSuite provide ecommerce platforms that retailers deploy on, representing 1000’s of ecommerce companies. Infor Corporation is ranked as the #4 provider of business software, generating around $3 billion in annual. Infor’s leading ecommerce product is Storefront. Storefront is built on EasyAsk. Infor is a strong EasyAsk OEM partner with hundreds of companies using EasyAsk/Storefront. Our ecommerce solution is optimized to run on IBM’s WebSphere Smarter Commerce, eBay’s Magento ecommerce platform, as well as NetSuite and SAP. We are a Silver level sponsor or Magento and Bronze with NetSuite. The one thing they all have in common is an embedded basic search solution. EasyAsk dramatically improves the performance, accuracy and customer conversion rate, realizing more revenue generated to each ecommerce client.
  10. Gartner Research, recognized EasyAsk with 2 highly coveted awards. We were featured along with Oracle and 2 other companies as deserving of their Best Practices in ecommerce. The second was their Cool Vendor award for our ability to understand and provide mobile voice enabled intelligent solutions. We thank Gartner for acknowledging that EasyAsk is a cutting edge mobile solution.
  11. Our Board consists of some of the brightest minds in the areas of Marketing, Strategic Planning, corporate development and enterprise sales. Nick Halsey has been with some of the fasted growing entrepreneurial software companies. Helping to craft their growth and exit strategies, Nick played an integral role in the successful acquisitions of Alphablox by IBM and Keynote Systems. Stuart Pann, in his role as Corporate Vice President and GM at Intel and his most recent role as SVP at HP, provides guidance in the areas of strategic planning and product pricing, as well as a guiding light in long term exit strategies. We value Nick and Stu’s background, experience and counsel.
  12. Our team consists of experienced entrepreneurs, with a strong foundation built in some of the leading technology companies in Silicon Valley. Well versed in building teams and companies with significant track record in driving high value acquisitions.