ABM is complete business management software for small and medium size enterprises to maintain their accounts, books, stock, orders & manage your Inventory.
RetailStar is a Kenyan made Point of Sale Software that understands the unique needs of small and medium enteprises in Kenya and other Developing countries. Developed by POSmart Systems Ltd(www.posmart.co.ke) It is easy to use and efficient POS systems that can be deployed locally or on the cloud. Accept Cash, Mobile Payments(Lipa Na MPESA). Access your data and reports easily.Whether you are mobile phones shop, A pharmacy or a small supermarket, Retailstar is the choice for you.
APEX ERP is an ERP/accounting System Brought to you by POSmart Systems Ltd(www.posmart.co.ke. It was initially released by Cybrosys in India. It includes all ERP Feature Finance, Accounting, Inventory, Payroll. Its suitable for Micro, Small and Medium business. We have the customized the system for Kenyan businesses.
ABM is complete business management software for small and medium size enterprises to maintain their accounts, books, stock, orders & manage your Inventory.
RetailStar is a Kenyan made Point of Sale Software that understands the unique needs of small and medium enteprises in Kenya and other Developing countries. Developed by POSmart Systems Ltd(www.posmart.co.ke) It is easy to use and efficient POS systems that can be deployed locally or on the cloud. Accept Cash, Mobile Payments(Lipa Na MPESA). Access your data and reports easily.Whether you are mobile phones shop, A pharmacy or a small supermarket, Retailstar is the choice for you.
APEX ERP is an ERP/accounting System Brought to you by POSmart Systems Ltd(www.posmart.co.ke. It was initially released by Cybrosys in India. It includes all ERP Feature Finance, Accounting, Inventory, Payroll. Its suitable for Micro, Small and Medium business. We have the customized the system for Kenyan businesses.
NetSuite Work Orders and Assemblies.
Streamline basic manufacturing and assembly, optimize inventory and improve productivity. Visit us at www.cloudtecherp.com for quotes and a free demo.
Fusion Global Business Solutions has over 20 years of combined expertise in Rapid Task Automation, with a skilled staff that understands how to leverage the technologies to address the desired business outcomes using our own maturity-based service practice and methodologies.
Data-led Approach
Using our unique AI capability to analyse and prioritise self-service and automation candidates, coupled with the world leading Robotic Process Automation provider and BMC’s Digital Workplace self-service, we have worked with many global enterprises across the banking, telco, central government, health, and retail sectors, delivering significant value.
Outcome Based Service Methodology
Using our Outcomes Based Services methodology we expedite the delivery of the desired business outcomes; we use proven techniques that adapt to the level of process maturity required to improve service quality and customer satisfaction while reducing costs.
Ekatm - ERP is an affordable integrated suite of business application designed specifically for the small and mid-sized manufacturing organizations, business owners can leverage a single application to automate various business processes and deliver accurate, critical up to the minute business information across all business functions.
This visibility into Purchase, Sub Contracting, Product Development, Stores, Warehouse management, Finance, manufacturing, enables confident decisions which in turn increases the overall profitability, and gives a better level of control on business
7 Benefits of Business Process AutomationSOLIDitech
Business process automation enables a better customer experience, quicker time-to-market and an increased ability to make strategic decisions that leverage the capabilities of software to maximum result.
Advantages of Automation in Mortgage ProcessingAapna Infotech
By setting up compliance practices and governance policies, the realized benefits can be provided to the customers. Some of the potential advantages of automation in mortgage processing are listed here.
Contact manager, account manager, task manager, contact and tasks synch with Google apps, sales team and territory management, Quotes, proposals, invoices, forecasting, reports and dashboards
NetSuite Work Orders and Assemblies.
Streamline basic manufacturing and assembly, optimize inventory and improve productivity. Visit us at www.cloudtecherp.com for quotes and a free demo.
Fusion Global Business Solutions has over 20 years of combined expertise in Rapid Task Automation, with a skilled staff that understands how to leverage the technologies to address the desired business outcomes using our own maturity-based service practice and methodologies.
Data-led Approach
Using our unique AI capability to analyse and prioritise self-service and automation candidates, coupled with the world leading Robotic Process Automation provider and BMC’s Digital Workplace self-service, we have worked with many global enterprises across the banking, telco, central government, health, and retail sectors, delivering significant value.
Outcome Based Service Methodology
Using our Outcomes Based Services methodology we expedite the delivery of the desired business outcomes; we use proven techniques that adapt to the level of process maturity required to improve service quality and customer satisfaction while reducing costs.
Ekatm - ERP is an affordable integrated suite of business application designed specifically for the small and mid-sized manufacturing organizations, business owners can leverage a single application to automate various business processes and deliver accurate, critical up to the minute business information across all business functions.
This visibility into Purchase, Sub Contracting, Product Development, Stores, Warehouse management, Finance, manufacturing, enables confident decisions which in turn increases the overall profitability, and gives a better level of control on business
7 Benefits of Business Process AutomationSOLIDitech
Business process automation enables a better customer experience, quicker time-to-market and an increased ability to make strategic decisions that leverage the capabilities of software to maximum result.
Advantages of Automation in Mortgage ProcessingAapna Infotech
By setting up compliance practices and governance policies, the realized benefits can be provided to the customers. Some of the potential advantages of automation in mortgage processing are listed here.
Contact manager, account manager, task manager, contact and tasks synch with Google apps, sales team and territory management, Quotes, proposals, invoices, forecasting, reports and dashboards
Access the full presentation in the on-demand webinar: http://bit.ly/1PAiaCz
The average salesperson spends less than 35% of their time selling. Just think of what increasing the time spent selling – even by 10% – could do to our revenues. Watch the webinar here: http://bit.ly/1PAiaCz to learn:
- How to better guard your time
- How to focus on activities that drive revenue
- What routine tasks you should consider automating
Presentation about the CRM Vtiger, cloud & open source, in catalan language.
Made with Prezi. Exported and uploaded as a PDF.
http://prezi.com/2-nv36ldqvzu/?utm_campaign=share&utm_medium=copy&rc=ex0share
OpenMRS Concept Management Tutorial presented on 9 Dec 2015 at the OpenMRS Worldwide Summit in Singapore. Presented by Andy Kanter and Ellen Ball. 4 hour presentation.
Zoho PhoneBridge lets you integrate your call center solution with Zoho CRM, and manage your telemarketing activities during every stage of your business, from lead nurture, to sales follow up and post-sales customer service.
ERP stand for Enterprise Resource planning. ERP is an Business management Software, Company use this for better managing their business functions. ERP Management Software is used to make your business productive and well organized,. ERP software is basically use to plan various business function like Product Planning, Manufacturing, Marketing and sales, Inventory Management and Shipping & Payment.
ERP Software is an integrated view of core business processes, often in real time using secure centralized database. ERP track all business resources- cash, raw materials, production capacity, purchase and many more. http://goo.gl/euzwpE
Cavintek was formed out of a need to provide an automation solution for SMBs that is simple to use, adds critical value and is cost-effective. Inconsistent and ad-hoc email-based processes creates a facade of false productivity and hides critical information essential for effective decision-making. Cavintek addresses these problems via Cflow - a cloud-based workflow automation software.
How to thrive in the age of the customer!
Age of the customer — a 20-year business cycle in which the most successful enterprises will reinvent themselves to systematically understand and serve increasingly powerful customers
How can you increase profits while your money is literally going out the door? We have identified 10 common service problems companies experience and provided some solutions to those problems, which will help you fix your revenue leakage as well as increase efficiencies and drive more revenues.
Eresource has a ERP software designed for Valve manufacturers keeping in mind operational excellence. our erp software for value manufacturing industry has exclusive modules that will help in business process.For details:http://www.eresourceerp.com/erp_links/erp_software_for_valve_manufacturing
eresource ERP (http://www.eresourceerp.com/) is designed for manufacturing excellence. With visibility throughout the operation and embedded support for a wide variety of manufacturing processes - including make-to-stock, make-to-order, configure-to-order, engineer-to-order , just-in-time (JIT) manufacturing and materials control, and lean operations.
ERP for Manufacturing Industry - eresource XcelEresource Erp
eresource ERP (http://www.eresourceerp.com) software is an easy to install system that streamlines manufacturing processes through automated planning, scheduling and fulfillment. The system also yields new data intelligence that quickens decision making and reduces administration costs.
ERP for Manufacturing Industry - eresource XCELeresource erp
eresource ERP http://www.eresourceerp.com/ is a comprehensive enterprise resource Planning system that offers best-practice support for multi-mode manufacturers in a broad range of Industries.
Eresource provides manufacturing solutions to midsize Manufacturing Companies with unformed, integrated, on-demand ERP solution designed to reduce costs, improve customer service, increase margins and generate new revenue streams. our erp solution for manufacturing helps you also cut down production bottlenecks. For details:http://www.eresourceerp.com/category/erpmanufacturing
Achieving “services” business process excellence: Metrics-driven best practic...Genpact Ltd
With Aftermarket Services (AMS) rapidly becoming both a competitive differentiator and a growth mechanism, manufacturers would do well to shift to a service factory model, which can reduce service costs for AMS by 20% and increase service revenue by 25%.
CashCRM custom software from Salesforce instantly updates your business processes, combining them with people and technology to reveal more about your customers and their behaviour with deeper analysis and insight into critical sales and customer metrics. This software not bound with individual module like payable or receiveable of cash, moreover it also work on inflow and outflow of cash for the entire system.
Digital Transformation Journey at Sealed Air Leveraging SAP Solutions for Cus...SAP Customer Experience
Join Naveen Kandasami to learn how Sealed Air, the inventor of Bubble Wrap and a leading knowledge-based provider, combines its knowledge, science and technologies with SAP Hybris Cloud for Customer, to provide solutions that address customer needs and re-imagine the industries which it serves to create a world that works better. For more information, visit us at: https://www.hybris.com/
IT Requirements (Stage 3)In addition to the functional requireme.docxpriestmanmable
IT Requirements (Stage 3)
In addition to the functional requirements for a new system, the IT requirements must also be developed. We will do this by evaluating the applicability and importance of a list of IT characteristics. The requirements that are identified as relevant to the business process will form the IT (technical) requirements for a system. In evaluating and selecting an IT system, both the functional (business) requirements and the IT requirements need to be considered. The areas that need to be considered in developing the IT requirements are listed below in the Table of IT Requirements, which is similar to the one you will complete in the Stage 3 assignment. Only a few of the rankings and explanations are filled in here, but your table will rank and explain them all. (Be sure to use the table and instructions provided in the assignment.)
Requirement
High/Medium/Low Importance or Relevance or Not Applicable (N/A)
Explanation for Ranking
Usability
Maintainability
Scalability
Medium
The system must be able to handle an increase in the number of users and devices being used for Returns during peak hours. The same system is used for inventory and in the Checkout process, so the entire system needs to be able to handle a large volume of customers if necessary. Walmart expects its business to continue to grow, and returns will grow along with the rest of the business.
Reliability/ Availability
High
In order for the expedited process to work, the system must be up and running and be available for use. It must also process the return correctly. The system must be accurate in the information it provides.
Extensibility
Portability
N/A
There is no requirement for any or all of the system to be able to operate on multiple platforms. It does not need to work with different hardware or software. It only needs to operate in the environment as designed.
Security
Information Quality
Authentication
Business Continuity Plan
Cloud Computing
Enterprise Systems (ERP, CRM, SCM)
Communications
High
The Communication Network in the Walmart store must be operational in order for the devices to interface with the system. If the network is inoperable, the Greeter must revert to the old process. The internet connection must be operational for the data to be passed to the Corporate Headquarters system.
Database, Data Warehouse, Data Mining
Business Intelligence
Transaction Processing
Decision Support
Executive Information
Business-to-Business eCommerce
Business-to-Consumer eCommerce
In this particular case, only a few of the IT considerations evaluated above are unique to the customer return process. This is because there is a large transaction processing system (POS) and inventory system already in use. This solution is merely expanding the capability by making the return process portable and increasing the number of returns that can be processed at one time with no increase in staff. It also is important to note that so ...
Introduction to infimind reformics erp systemAvinash Gupta
A Business enterprise application, suitable to all the manufacturing, trading business organizations falling under various categories. Reformics ERP is based on the theme of industrial digitalization & providing a platform to accept new generation demands with technological Add-ons. Providing controls, maintaining the records and easy access to the required set of information to the right person is the basic objective of the application.
Infimind Offers -
Reformics ERP | Reformics FMS | Reformics LMS | Reformics Scholar
For more details visit us at - http://www.infimindglobal.com/
Webinar 2009 Service and Support Metrics Survey Results: A Look Behind the Sc...Parature, from Microsoft
As a service and support professional, you hear a lot about best practices in the support center. But what is really happening behind the scenes in today's service center? To find out, Parature and SupportIndustry.com conducted the 2009 Service & Support Metrics Survey. Respondents shared valuable data on metrics directly related to running their support operations, as well as providing humorous insights about some of their most challenging customer interactions.
In this webinar, narrated with industry insight and analysis, Pete McGarahan of McGarahan and Associates, and Gary McNeil, VP of Marketing for Parature will deliver the results of the survey with practical advice and a recommended course of action for all support centers. Attendees will be able to benchmark their own organization's performance against what others are doing today. All participants will also receive a full copy of the survey results.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Acetabularia Information For Class 9 .docxvaibhavrinwa19
Acetabularia acetabulum is a single-celled green alga that in its vegetative state is morphologically differentiated into a basal rhizoid and an axially elongated stalk, which bears whorls of branching hairs. The single diploid nucleus resides in the rhizoid.
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
Francesca Gottschalk - How can education support child empowerment.pptxEduSkills OECD
Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
2. Objective 1 2 3 4 Help you offer the best possible service to your Sales Prospects & Customers and bring about the desired change to your Revenue & Bottom line profit. A Web Solution that will help you monitor the progress of your organization and manage your Sales force from anywhere in the world . A solution that can be put to use even if you don’t own a Server (both hardware & software) and don’t have the services of an IT Head/Team . Offer a comprehensive CRM solution that can be deployed instantly and ensure a Return-On-Investment in the shortest possible time.
3. Product Functionality Sales Support Inventory Reporting / Management Dashboard Analytics / Business Intelligence Campaign Mgt Contact Mgt Pipeline Mgt Territory Mgt Product Mgt Price Mgt Quotes & Sales Order Mgt Mobile Blackberry Access Reseller Portal CTI IVR HR Financial AP/AR MRP Incentives INTERFACE To Service Partner Portal Workforce Mgt Engineer’s Schedule Mgt Self Service Installed Product Mgt Trouble Ticket Mgt Service Entitle Mgt Knowledge Base Time & Expense Billing Stock Mgt Warehouse Stores Mgt Re-Order Mgt Sales Order Fulfillment Replenish Mgt Pick Ordered Product Repair Order Fulfillment Pack Ordered Product Ship & Fulfill Order
4. Benefits of CRM CRM 24X7 will Maximize your Revenue & Bottom-line Profitability by enhancing Employee Productivity, Management Efficiency, Customer Satisfaction and Employee Morale.
5.
6. CRM24x7 – Support Work Flow Click to go to slide Request inventory for new part Channel : Phone Email, Fax Website Others… Is Customer? Is Eligible for Service under AMC/Warranty? Create Service Request Is resolution possible over phone? Assign to Engineer On-site Support? Collect defective part/product Record Time & Expense Details Create new Resolution after referring Knowledge Base New Part Required? Is Resolution Available? Close Service Request Yes Yes No Yes Yes Yes No Yes Yes No
7. Find Caller (Customer Search) Search a Client by name / Company Name / Mobile number or the Defective Product By Model / Serial number Go to Workflow
9. Create a Trouble Ticket. Record Customer Complaint. Save all customer notes within the Ticket. You can send emails directly from the ticket and it is automatically saved in the interaction area. If the Customer has multiple complaints, create each problem into a sub ticket and have multiple service reps work on it to resolve it quickly. Create a Trouble Ticket & Save Notes Go to Workflow
11. Search knowledge base for solution. If unavailable, Create New solution and expand Knowledge base. Knowledge Base/FAQ Go to Workflow
12. A product request is created to collect the defective part from the Customer to Repair or Replace. Defective Part’s details are captured here Start Repair Order Fulfillment The Defective Product is either Repaired or Replaced Go to Workflow
13. The defective part that has been removed to be processed further or discarded. The newly installed product for future reference and billing. Spares Inventory Tracking All Parts consumed in the process of carrying out repairs can be tracked and billed through this feature.
14. To customer For downstream processes Delivery Of Repaired Product To Customer
15. Standard / Premium Time Time Log This feature will help you ensure your AMC pricing is commensurate with the cost incurred.
16. Travel, Labour, Accommodation expenses Expense Log This feature will help you bill the customer accurately as well as ensure that your service delivery cost is under control.
17. Your organization’s support structure is either failing or under stress. Needs your intervention. Will help you plan your Inventory requirements & Financial commitments Management Dashboard This Management Dashboard dynamically indicates the health & Progress of your organization and is available to you at all times. We can also add any number of charts with metrics that are important to your organization.
21. Achieve TOTAL Customer satisfaction Optimize Inventory Costs Achieve Service excellence / customer delight Streamline order processing & fulfillment Streamline Inventory Increase Maintenance Revenue Achieve significant Repetitive & Referral Business Achieve customer retention Empower customer to self serve thro’ Customer Self Service Reduce Service Delivery Cost Cumulative Benefits of CRM
22. CRM 24X7 was developed specifically to help the Small & Mid Sized Business Units offer exceptional service to their customers & derive significant benefits. Your concerns like User Resistance, Affordability, Scalability and Lack of IT Infrastructure & IT Team have been accorded due consideration. Our Promise to you
23. Presentations have their limitations and as such this presentation covers only the most important features. Please revert back for an interactive demonstration that would cover the complete functionality. Call (Chennai):+91-44-42654551 Call (Cochin):+91-484-4010724 Email: e nquiry @crm24x7.com Thank You !
