Zetasoftwares.com

1. Corporate Overview

2. About Zeta Software
Zeta Product Portfolio
Growth of Zeta Software
Zeta Worldwide
Zeta HRMS – Market Positioning
Implementation
Zeta Support

3. • 14 years in business
• Operations started in the Middle East,
Dubai
• Corporate Office in UK
• Sales Offices in Middle East & India
• Support and Development Centre at
Kochi, India.

4. Zeta is today acknowledged by
choice International Clientele
First Software Solution released in 1998

5. ERP
Finance
CRM
Inventory
Point of Sale
Production
Fixed Asset
Project Costing
Document Management
HR
HRMS
HR & Payroll Management,
Time and Attendance.
Benefit Management
Leave Management.
Loan Management
Project Management
Employee Self Service
Performance Appraisal
Performance Management
Recruitment
 ERP
 HRMS
 CRM
 Point of Sale
 Fixed Assets Management
 Document Management
 Property Management

6. Year Product Segment Technology Status
1998 PAYSOFT Small VB ZETA HRMS Standard
2000 POS Small VB ZETA POS Standard
2001 DISTRIBUTION Small VB Discontinue
2004 REAL ESTATE Mid ASP.NET Large
2005 FIXED ASSET Large ASP.NET ZETA FAMS
2006 IPAYSOFT Large ASP.NET ZETA HRMS Professional
2007 POS Mid C# ZETA POS Professional
2008 DISTRIBUTION Mid C# ZETA Distribution
2009 CRM Mid C# ZETA CRM
2010 FINANCE Mid C# ZETA Finance
2012 ZETA ERP All C# ZETA ERP
2013 DMS Mid ASP.NET To Be Released

7. • India
• UK
• Kenya
• South Africa
• UAE
• Bahrain
• Qatar
• Kuwait
• Oman

8. Zeta HRMS - Product positioning
Standard
ZETA
ZETA
ZETA
ZETA
Professional
Enterprise
Tier 3: < $ 25m
Tier 2: $ 25m - $ 500m
Tier 1: > $ 500m

9. Requirement
Analysis
Mapping of
requirements to
Zeta functionalities
Project Plan &
Documentation
Installation of the
Standard Product
Master Data
Preparation
Data Migration
Customization of
reports
Parallel Testing &
Training
Go Live
Implementation Methodology

10. AMC Customers
Non AMC
Customers

11. Telephone Support
Email Support
Online Support (Chat)
Offsite through Internet
Onsite Support
Free Annual upgrades & updates
Benefits of Annual Maintenance Contract

12. Registering Support
Ticket
Phone
Email
Chat
Web
(Email will be
generated
automatically)
Allocation to the
respective Consultant
Issue resolved by the
respective Consultant
Email generated
automatically
/communicated to
Client
Customer
confirmation

14. Submit Ticket

15. View Ticket

16. Zeta – International Clients

17. Zeta – International Clients

18. The Company
The Product
The Support

19. Technology
Scalability
Upgrades

20. Business Software Defined