Business process automation enables a better customer experience, quicker time-to-market and an increased ability to make strategic decisions that leverage the capabilities of software to maximum result.

1. 7
BENEFITS OF
BUSINESS PROCESS AUTOMATION

2. Business Process Automation is a
strategic enabler of business control and agility
and a very important tool
in the CIO's kitbag.

4. Automation allows
businesses to perform
complex, labour-intensive
tasks reliably, cheaper, and
quicker.

5. Automation allows
businesses to perform
complex, labour-intensive
tasks reliably, cheaper, and
quicker.
WHICH
MEANS
A better customer experience, quicker time-to-market and an
increased ability to make strategic decisions that leverage the
capabilities of software to maximum result.

6. The success of business
process automation boils
down to
7 key benefits

7. Quality & Consistency
Benefit #1
Automation ensures that every action is
performed identically - resulting in high
quality and consistent results.
For example: If you have automated your
customer service follow-up process, your
customers will consistently experience the
same high level of service from your business
This guarantee of quality and consistency coupled
with time and efficiency savings means that you
can start developing higher quality and more
feature-filled products with little or no increase in
production time and costs.

8. Time Savings
Benefit #2
Manual tasks take time. They are performed linearly by
humans who are prone to errors and who are unable to
consistently perform to the highest standards.
Automation reduces the number of tasks you and
your employees would otherwise need to do
manually. This frees up your time to work on items
that add genuine value to the business, allowing
you to be more innovative and increasing your
employees’ levels of motivation.
Automation also allows you to get more done in
the same amount of time, greatly increasing
productivity.

9. Sustained business success is dependant on developing
and implementing a superior strategy.
Retaining your competitive advantage requires that you
constantly monitor, evaluate and modify that strategy - all of
which are dependant on access to timely and accurate business
data.
Visibility of Business Metrics
Benefit #3
Automated processes are controlled by defined parameter
which consistently operate accurately, and within your
defined timeline. Automation provides the trifecta of
requirements for successful measurement.
Depending on which process you have opted to automate
(financial, billing, collections, sales and/or support), key
metrics can be recorded and reported on to provide you with
the key information you need.

10. Improved Operational Efficiency
Benefit #4
Efficiency, by definition, describes the extent to which time,
effort and cost is effectively applied for the intended task or
purpose.
Process automation reduces the time it takes to achieve a task,
the effort required to undertake it, and the cost of completing it
successfully. => All of which assure an improved level of
operational efficiency.
Automation not only ensures systems run
smoothly and efficiently, but that errors are
eliminated and that your best practices are
constantly leveraged.

11. The consistency of automated processes means
you can rely on:
(a) your business processes to operate and,
(b) you can offer reliable processes to your
customers, maintaining competitive
advantage.
The reliability of workflow automation
ensures that processes essential for
corporate governance are executed 100% of
the time in accordance with legislation.
Governance & Reliability
Benefit #5

12. Reduced Turnaround Times
Benefit #6
Workflow automation allows companies to
define and streamline their business processes.
This eliminates unnecessary tasks and realigns
process steps to optimise the flow of
information throughout your production,
service, billing and collection departments.
This adjustment of processes distils your
operational performance and reduces the
turnaround times for both staff and external
customers.

13. Manual tasks, given that they are
performed one-at-a-time and at a
slower rate than an automated task,
will cost more.
Automation allows you to accomplish
more by utilising fewer resources.
Reduced Costs
Benefit #7

14. Bottom line?
Business Process
Automation is AWESOME.

15. And if you would like to
know more about it -
download our free guide