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Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
Food for Thought

How planners, creatives and researchers can work
together to create excellent, creative food advertising.
Dr. Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
Let’s start with some tension.
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
Creatives don’t normally like
research.
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
However,
Creatives should like research that
means their ideas are bought by clients
and are effective with audiences.
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
Consumer neuroscience offers a
paradigm in which creatives, planners
and researchers work together to
achieve more effective (emotional) and
human communications
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
What can neuroscience
tell us about the science
of taste perception?
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
What did we do?
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
Some 

Golden Rules 

of Communicating
Taste
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
Make the food the star
Show the product about to be, or
in the act of being, eaten and in
bright contrasting colours and in
tight close ups and different
angles. Deliver this when people
are most hungry.
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
The science: 

Displaying food
•  Showing food has a dramatic impact
on brain activity. People eat more
when exposed to images of food.
•  Showing food as close to
consumption as possible drives more
neurological activity
•  Showing it when people are hungry is
even more impactful
•  Bright colours and strong contrast
stimulate people the most
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
Make it multi-sensory
Develop as many sensory
hooks as possible and utilise
them together to trigger as
many memories and
associations as possible
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
The science: 

Multi-sensory experience
•  Loud noises, e.g. plane, can
dim taste of food.
•  Changing the sound
experience alters liking, 

e.g. Crisp experiment.
•  Feeling a rough object while
eating makes the food taste
saltier.
•  Holding smooth textures
makes it taste sweeter.
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
Hollywood does not miss this trick either…
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
Show food in delicious
slow motion
Show it right down esp.
chocolate and creamy
textures
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
The science: Fats in motion
The brain is
predisposed to
disproportionately react
to high calorie foods.
Fats in motion have
the highest impact on
favourability
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
Show care and
attention
Use signs and signals that
communicate effort and skill
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
The science: Effort and skill
The Latte Art experiment: an
example of how you can influence
people’s expectations about
product’s value
When consumers believe that a
product has had more effort and
skill involved in its creation: they
like it more and are willing to pay
more for it.
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
Hero a moment of
bliss
Hitting the “bliss point” is
crucial to communicating
flavour and should be the
pinnacle of the
communication
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
The science: 

Others’ enjoyment 

communicates taste
The “bliss point” is crucial to
experiencing taste and flavour.
Draws on the “Promised Land” effect of
exaggerated claims that trigger the
reward areas of the brain.
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
But
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
is this enough to create
successful creative
communications?
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
The rules of
Communicating
Taste
Brand
personality
& DNA
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
To create communications that stand
out we need to find the ‘sweet spot’
Ideas that utilise the rules, but do so in a way that is
ownable for the brand.
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
Your
Photo
Your
Photo
1. Neuroscience can be an opener for a more
intuitive communications
2. An opportunity for creatives and researchers
working together
3. Real point of difference in agency offering
4. Science based insights that seduce the client
5. Great jumping off point for creative exploration
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
Thank You!
Dr. Cristina de Balanzo
Main Nut –
crisbalanzo@walnutunlimited.com
@crisbalanzo
www.walnutunlimited.com
Jeff Bowerman
Creative Director –
JBowerman@tmwunlimited.com
www.tmwunlimited.com
Food for Thought.

Cristina de Balanzo & Jeff Bowerman
Walnut Unlimited & TMW Unlimited
Festival of
#NewMR 2017
Q & A
Jeff Bowerman
TMW Unlimited
Cristina de Balanzo
Walnut Unlimited 	
Betty Adamou
Research Through Gaming

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Cristina de Balanzo and Jeff Bowerman Festival of NewMR 2017

  • 1. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 Food for Thought
 How planners, creatives and researchers can work together to create excellent, creative food advertising. Dr. Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited
  • 2. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 Let’s start with some tension.
  • 3. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 Creatives don’t normally like research.
  • 4. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 However, Creatives should like research that means their ideas are bought by clients and are effective with audiences.
  • 5. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 Consumer neuroscience offers a paradigm in which creatives, planners and researchers work together to achieve more effective (emotional) and human communications
  • 6. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 What can neuroscience tell us about the science of taste perception?
  • 7. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 What did we do?
  • 8. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 Some 
 Golden Rules 
 of Communicating Taste
  • 9. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 Make the food the star Show the product about to be, or in the act of being, eaten and in bright contrasting colours and in tight close ups and different angles. Deliver this when people are most hungry.
  • 10. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 The science: 
 Displaying food •  Showing food has a dramatic impact on brain activity. People eat more when exposed to images of food. •  Showing food as close to consumption as possible drives more neurological activity •  Showing it when people are hungry is even more impactful •  Bright colours and strong contrast stimulate people the most
  • 11. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 Make it multi-sensory Develop as many sensory hooks as possible and utilise them together to trigger as many memories and associations as possible
  • 12. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 The science: 
 Multi-sensory experience •  Loud noises, e.g. plane, can dim taste of food. •  Changing the sound experience alters liking, 
 e.g. Crisp experiment. •  Feeling a rough object while eating makes the food taste saltier. •  Holding smooth textures makes it taste sweeter.
  • 13. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 Hollywood does not miss this trick either…
  • 14. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 Show food in delicious slow motion Show it right down esp. chocolate and creamy textures
  • 15. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 The science: Fats in motion The brain is predisposed to disproportionately react to high calorie foods. Fats in motion have the highest impact on favourability
  • 16. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 Show care and attention Use signs and signals that communicate effort and skill
  • 17. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 The science: Effort and skill The Latte Art experiment: an example of how you can influence people’s expectations about product’s value When consumers believe that a product has had more effort and skill involved in its creation: they like it more and are willing to pay more for it.
  • 18. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 Hero a moment of bliss Hitting the “bliss point” is crucial to communicating flavour and should be the pinnacle of the communication
  • 19. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 The science: 
 Others’ enjoyment 
 communicates taste The “bliss point” is crucial to experiencing taste and flavour. Draws on the “Promised Land” effect of exaggerated claims that trigger the reward areas of the brain.
  • 20. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 But
  • 21. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 is this enough to create successful creative communications?
  • 22. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 The rules of Communicating Taste Brand personality & DNA
  • 23. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 To create communications that stand out we need to find the ‘sweet spot’ Ideas that utilise the rules, but do so in a way that is ownable for the brand.
  • 24. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 Your Photo Your Photo 1. Neuroscience can be an opener for a more intuitive communications 2. An opportunity for creatives and researchers working together 3. Real point of difference in agency offering 4. Science based insights that seduce the client 5. Great jumping off point for creative exploration
  • 25. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 Thank You! Dr. Cristina de Balanzo Main Nut – crisbalanzo@walnutunlimited.com @crisbalanzo www.walnutunlimited.com Jeff Bowerman Creative Director – JBowerman@tmwunlimited.com www.tmwunlimited.com
  • 26. Food for Thought.
 Cristina de Balanzo & Jeff Bowerman Walnut Unlimited & TMW Unlimited Festival of #NewMR 2017 Q & A Jeff Bowerman TMW Unlimited Cristina de Balanzo Walnut Unlimited Betty Adamou Research Through Gaming