This document discusses credit management. It covers terms of payment like cash terms, open account, consignment, and letters of credit. It also discusses credit policy variables like credit standards, credit periods, cash discounts, and collection efforts. The document outlines methods for credit evaluation like traditional credit analysis, numerical credit scoring, and discriminant analysis. It then discusses making credit granting decisions using formulas that consider revenue, costs, and default probabilities. Finally, it covers controlling accounts receivable using days' sales outstanding and aging schedules.