This document discusses creating a system of on-site technical assistance for instructors to improve program performance. The system is designed to help instructors use student assessment data to improve performance, understand how assessment data links to state performance targets, gain insight from classroom observations, and develop professional development plans. The first step is to review class and program data on performance, then determine changes needed like professional development, program design, populations served, or service delivery methods. An implementation plan would be created based on review findings and priorities. The goal is for instructors to use data and assistance to positively impact student outcomes and meet state performance targets.

1. DC Children and Youth Investment Trust Corporation
1400 16th Street, NW • Suite 500 • Washington, DC 20036
202.347.4441 • www.cyitc.org
Creating a System of Onsite Technical
Assistance for Instructors to Improve
Program Performance

2. Who’s In the Audience
What is the name of your program?
What type of services do you currently provide?
What population do you serve (age, location,
ethnicity)?

3. Why this Session?
Why did you choose to come to this session?
What would you like to get out of this session?

4. Session Objectives
Participants will learn about a system of onsite technical
assistance designed to help instructors:
Use CASAS assessment data to improve performance;
Gain an understanding of the links between CASAS assessment data
and NRS Tables 4 and 4B;
Understand the classroom observation process;
Assess their technical assistance needs; and
Develop a plan for professional development.

5. Need for the System
State not meeting performance targets
Needed a group of skilled professionals to
be the eyes and ears of the state.
Instructors did not receive the assessment
data
Instructors did not use the assessment data
Instructors did not understand how their
work in the classroom was tied to the
state’s performance
How do we change this?

6. What is the First Step?
Determine current practices through:
Review of data on the class and program performance
• National Reporting System Data
• Monitoring Data
Review of lesson plans and compare them to assessment data
• Student Performance By Competency
• Class Profile By Competency
• TE Reports/Reports form other databases
Speak with the Instructor about his/her needs
Observation
• Classroom Observation Tool
Survey Stakeholders (learners, volunteers, tutors, etc.)

7. Reviewing Class and Program Data?
What is the NRS
The NRS is an outcome based reporting system
for the state administered federally funded Adult‐
Education program.
www://www.nrsweb.org

8. Reviewing Class and Program Data?

9. Reviewing Class and Program Data?

10. Reviewing Class and Program Data?
Think about your own program:
What outcomes are you expected to achieve?
Do you have a data system that tracks the outcomes you are
expected to achieve?
How does your work in the classroom impact those
outcomes?

11. You have reviewed the data now what?
Determine what changes need to be made:
Professional Development
• Create a PD Plan
Change Program Design
• Number of instructional hours learners are in the class
• How learners are placed?
Change who you serve
• What learners advance with you and what learners do not advance?
Change how you serve learners
• What is your retention rate?
• Should you move to a blended learning model?
What are the priorities?
Create an implementation plan.

12. Creating an implementation plan
Based on what was presented, what is one thing that you may
want to implement in your program.

13. Questions

14. Thank You!
Shavon Campbell
Literacy Program Specialist
scampbell@cyitc.org
Lauren Massey
Literacy Program Specialist
lmassey@cyitc.org
Lisa Gail Rucker
Manager of Literacy Initiatives
lrucker@cyitc.org