SMUG – SmarterMeasure User’s Group 2014 
Orlando, Florida, October 29, 2014
WELCOME
Thank You & We Hear You 
Thank you for using the SmarterMeasure 
Learning Readiness Indicator. We trust that 
it is serving as a valuable student service.
Agenda 
• Welcome & News from SmarterServices 
– Intro to SmarterProctoring 
• Survey Said / Open Mic 
• 1st Annual “The Readiness Awards” 
• Making SmarterMeasure Even Smarter: A 
Debut of the New Features 
• Strategic Alliances 
• Imagineering
Welcome and News 
• Almost 3 million assessments (live update) 
• 415 Current Institutions 
Who else in your state? 
• Co-present with us in 2015 
• FREE Webinars – 
We want to be 
“Mr. Helpful.”
Welcome 54 New Clients in 2014 
Alcorn State University Colorado Virtual 
Herkimer County 
Community College 
Ozarks Technical 
Community College 
Tshwane University of 
Technology 
American Sentinel University 
Dallas Christian 
College 
Jefferson Community 
College 
Passaic County 
Community College 
University of 
Memphis 
Arapahoe Community 
College 
Delaware Technical 
College 
Kaplan / Mt. Washington 
Portland 
Community 
College 
University of 
SanFrancisco 
Asheville-Buncombe 
Technical Community College 
Eastern Shore 
Community College 
Mayland Community 
College 
Renton Christian 
School 
University of Southern 
California 
Bellevue University 
Education 
Management, Inc 
(Louisiana) 
McMillan Higher Education 
- Olympic College 
Rio Salado 
Community College 
Virginia State 
University 
Belmont College 
Elgin Community 
College 
National-Louis University 
Skagit 
Community 
College 
Viterbo 
University 
Bethune Cookman University Fanshawe College Northcentral University 
Southern University at 
Shreveport 
Walden 
University 
Cal State University Los 
Angeles 
Frederick Community 
College 
Northern Arizona 
University 
Southwest Tennessee 
Community College 
Washburn 
University 
Caldwell College 
Frontier Nursing 
University 
Northwest Nazarene 
University 
SUNY Learning 
Network 
Central Christian College Gaston College Olympic College 
Tacoma 
Community 
College 
College of Biblical Studies - 
Houston 
Georgia Board of 
Regents 
Online Education Initiative 
Tennessee State 
University 
Ozarks Technical College 
Texas A & M Health 
Science Center
What is on your mind? 
• Are there any questions that you would 
like to have answered today? 
• Are there any success stories you would 
like to share? 
• Are there any good practices you would 
like to share?
Time for a Commercial Break
SmarterProctoring
Tell Us About Your Testing Options 
• What testing formats are provided by your school? 
– On-campus in a testing center 
– Virtual (Bvirtual, ProctorFree, ProctorU) 
– Human proctor 
• Who organizes the work flow for each? 
– Faculty member’s responsibility 
– Staff member’s responsibility 
• How many exams are 
proctored in a typical term? 
• What LMS do you use?
SmarterProctoring is NOT … 
• A virtual proctoring solution 
– But it does help you organize the process of using virtual 
proctoring solutions like Bvirtual, ProctorFree, or ProctorU 
• A student authentication solution 
– But it can help you work with services like Authentify or 
EVS (Electronic Verification Systems). 
• Testing integrity software 
– But it can help you use services like Respondus or Exam 
Soft 
You can continue using what ever 
testing software you are currently using. 
We Just Make The Process of Coordinating it Better. 
Did I mention that it can be FREE to schools?!
What is SmarterProctoring? 
Software that works within your LMS that helps 
students find different types (Virtual, Testing 
Center, Testing Professional, etc.) of approved 
proctors, while also allowing the faculty to see 
where each student is in the test scheduling 
process.
Tools Included in SmarterProctoring 
• Faculty Exam Dashboard – Shows a roster of all 
students and where each student is in scheduling their testing 
session. 
• Exam Configuration Panel – Allows the instructor 
to input exam and proctor notes. It also allows the instructor to 
customize what types of proctors are available to their students for 
each exam. 
• Database of Vetted Human Proctors – 
Neutral proctors with qualifying credentials that SmarterProctoring 
has approved and trained. 
• Integration – Includes seamless integration with multiple 
proctoring solutions (Bvirtual, RegisterBlast, ProctorFree, etc.)
Partnerships
Faculty View
Course Dashboard
Exam Dashboard
Exam Configuration 
Panel
Administrator View
Student View
Student dashboard
Proctor type options
Find a Proctor
View proctor details
Archived communication
Test Center/Proctor 
View
Upcoming session view 
• View/manage upcoming testing sessions 
which were scheduled via 
SmarterProctoring. 
• Integration with your scheduling software 
may also be possible.
Upcoming session details
Integrated incident reporting
All communications are archived
Indicate testing environment 
details
View payment history
Human Proctor Network
For more information 
• Andrew Davis 
• andrew@smarterservices.com 
• 205 994 6264 
• www.SmarterProctoring.com
What is on your mind? 
• Are there any questions that you would 
like to have answered today? 
• Are there any success stories you would 
like to share? 
• Are there any good practices you would 
like to share?
Survey Said! 
What is the best benefit of using SmarterMeasure at your school? 
One thing I like about SmarterMeasure: 
One thing I do not like about SmarterMeasure: 
If I could improve one thing about SmarterMeasure it would be: 
40 Participating Institutions 
Drawing Winner = Jamie Wheeler, 
Frontier Nursing University
Best Benefit 
• Ready – Measures 
readiness to learn 
• Stripes – Show a tiger its 
stripes 
• Predict – Useful as a 
predictive analytic
One Thing I Like 
• Reporting – Informative 
reports 
• Ease – Intuitive interface 
• Content – Measures what 
matters 
• Functionality – Useful 
features 
• Service – Helpful employees
One Thing I Do Not Like 
• Functionality – Additional tools 
requested 
• None – Pleased with assessment 
• Length – Shorter assessment 
requested 
• User – Student experience 
improvement 
• Content – Assessment edit 
• Technical – Integration expansion 
• Cost – Budget issues
One Thing To Improve 
• Functionality – additional tools 
• Edit – Ability to edit exam 
• Shorten – Abbreviated version 
• Tech Comp – Needs updated 
• Cost – Different pricing options
Honorable Mentions 
WINNER
University of Southern Indiana 
http://www.usi.edu/distance/students/assessment 
• Integrated with LMS 
• Used as an assignment 
• Engaging reflection activities related 
to the assessment results & 
questions FAQs listed for students 
• Faculty resources page 
• Now what? PLAN – 
Surviving & Thriving for 
Distance Learning – 1 credit
Surviving & Thriving for Distance 
Learning
Northern Virginia Community 
College 
Created youtube video explaining to students how to login 
& what to expect. They then added it to their 
SmarterMeasure page – Questions about how to login? 
https://www.youtube.com/watch?v=cKtxfDVSXqY
EXAMPLE of a well 
laid out orientation 
page
Penn State-World Campus 
http://student.worldcampus.psu.edu/world-campus-advising-syllabus
Argosy University 
SmarterMeasure has provided Argosy with a custom 
platform for their students. They are using a 
customized survey to identify student needs before 
they enroll in school, which is called a Student 
Success Plan. The plan works in conjunction with their 
Orientation course to help prepare students for 
success. They have seen great results from students 
who are using the Student Success Plan. Students are 
more confident and prepared to start in their program, 
and they are seeing that these students are more 
successful in their courses.
Ashford University 
Introduction video for students to help 
them better understand 
SmarterMeasure 
https://animoto.com/play/8b17hjXox6RjLcEdIXRBy 
A
Enhancements to the 
Assessment and Assessment 
Engine 
Fall, 2014 
Jason Fill, Vice President of Development 
SmarterServices Provided by
We Strive To Keep 
SmarterMeasure 
• Intuitive 
• Functional 
• Congruent with emerging research 
• We also try to limit the number of changes 
to the assessment so that your data is 
consistent across an academic year.
No Cost To You 
• All of these enhancements are being 
provided at no extra cost to you! 
• Many of these enhancements are as the 
direct result of institutions suggesting 
modifications for improvement. 
• Thank you for your feedback and keep the 
good ideas coming our way.
Recent Enhancements 
• Educator/advisor report 
• Expanded Individual Attributes section 
(optional; must be turned on) 
• ADA Enhancements 
• Addition of “Finances Sub-Scale” (optional; must be 
turned on) in the Life Factors section 
• Personal rating section (optional; must be turned on) 
• Essay Questions (optional; must be turned on) 
• Student Service Interest Indicator (optional; must be 
turned on) 
• School choice demographic expansion
Two Biggest Enhancements 
• Educator Report 
• Expansion of Individual Attributes
Educator Report 
• Used by academic advisors, success 
coaches, faculty and others who work 
directly with individual students. 
• Provides the student’s scores and 
suggested coaching comments and maps 
to recommended resources. 
• Three sections: Readiness Ranges, Grit 
Grid and Readiness Resources.
Educator Report
Educator Report
Educator Report
Educator Report
Educator Report
Individual Attributes Expansion 
Individual Attributes is often the most strongly 
correlated scale to student success. 
Individual Attributes is often the most frequently 
mapped to interventions and services. 
Based on interviews with several student 
services experts as well as a review of the 
literature a Version Two of the Individual 
Attributes scale was created.
Individual Attributes Expansion 
Version One 
24 items 
Six sub-scales 
Version Two 
25 items 
Five sub-scales 
Each of the 25 items is reportable & actionable 
Now measures constructs such as confidence, 
conscientiousness, creativity, integrity, flexibility, 
independence, mental health, work ethic and many 
more.
Version Two of 
Individual Attributes
Individual Attributes Expansion 
Three New Question Type Options 
1. Personal Rating 
Students rate themselves (1 to 10) on 25 items 
2. Student Services Interest 
Students identify appealing services 
3. Essay Questions 
Students respond to our questions or your’s
Personal Rating
Personal Rating
Student Services Interest
Student Services Interest
Essay Questions
Essay Questions
Individual Attributes Scores 
Rated and Ranked
Standard Enhancements 
• ADA Compliance 
• Minor textual edits
Optional Enhancements 
• Finances Sub-Scale 
• Demographic Item 
– This is the right school for me.
New Login Interface
Updated User Interface
Updated Demographic and 
Custom Questions
Updated User Interface
Optional Financial Questions
Optional Financial Sub-Scale
Your Friendly, Neighborhood 
Account Manager 
Julie Owen 
Julie@SmarterServices.com 
Tara McLaughlin 
Tara@SmarterServices.com
Strategic Alliances 
• Academic Management Systems 
• Biometric Signature ID 
• Comevo 
• College Transition Publishing 
• B Virtual 
• Innovative Educators 
• McGraw Hill 
• Noel Levitz 
• Pearson/eCollege 
• Register Blast 
• Student Lingo
Video
Identify a problem/challenge 
within education and if 
funding was not an obstacle, 
what would be a creative 
solution?

2014 SmarterMeasure Users' Group-SMUG

  • 1.
    SMUG – SmarterMeasureUser’s Group 2014 Orlando, Florida, October 29, 2014
  • 2.
  • 3.
    Thank You &We Hear You Thank you for using the SmarterMeasure Learning Readiness Indicator. We trust that it is serving as a valuable student service.
  • 4.
    Agenda • Welcome& News from SmarterServices – Intro to SmarterProctoring • Survey Said / Open Mic • 1st Annual “The Readiness Awards” • Making SmarterMeasure Even Smarter: A Debut of the New Features • Strategic Alliances • Imagineering
  • 5.
    Welcome and News • Almost 3 million assessments (live update) • 415 Current Institutions Who else in your state? • Co-present with us in 2015 • FREE Webinars – We want to be “Mr. Helpful.”
  • 6.
    Welcome 54 NewClients in 2014 Alcorn State University Colorado Virtual Herkimer County Community College Ozarks Technical Community College Tshwane University of Technology American Sentinel University Dallas Christian College Jefferson Community College Passaic County Community College University of Memphis Arapahoe Community College Delaware Technical College Kaplan / Mt. Washington Portland Community College University of SanFrancisco Asheville-Buncombe Technical Community College Eastern Shore Community College Mayland Community College Renton Christian School University of Southern California Bellevue University Education Management, Inc (Louisiana) McMillan Higher Education - Olympic College Rio Salado Community College Virginia State University Belmont College Elgin Community College National-Louis University Skagit Community College Viterbo University Bethune Cookman University Fanshawe College Northcentral University Southern University at Shreveport Walden University Cal State University Los Angeles Frederick Community College Northern Arizona University Southwest Tennessee Community College Washburn University Caldwell College Frontier Nursing University Northwest Nazarene University SUNY Learning Network Central Christian College Gaston College Olympic College Tacoma Community College College of Biblical Studies - Houston Georgia Board of Regents Online Education Initiative Tennessee State University Ozarks Technical College Texas A & M Health Science Center
  • 7.
    What is onyour mind? • Are there any questions that you would like to have answered today? • Are there any success stories you would like to share? • Are there any good practices you would like to share?
  • 8.
    Time for aCommercial Break
  • 9.
  • 10.
    Tell Us AboutYour Testing Options • What testing formats are provided by your school? – On-campus in a testing center – Virtual (Bvirtual, ProctorFree, ProctorU) – Human proctor • Who organizes the work flow for each? – Faculty member’s responsibility – Staff member’s responsibility • How many exams are proctored in a typical term? • What LMS do you use?
  • 11.
    SmarterProctoring is NOT… • A virtual proctoring solution – But it does help you organize the process of using virtual proctoring solutions like Bvirtual, ProctorFree, or ProctorU • A student authentication solution – But it can help you work with services like Authentify or EVS (Electronic Verification Systems). • Testing integrity software – But it can help you use services like Respondus or Exam Soft You can continue using what ever testing software you are currently using. We Just Make The Process of Coordinating it Better. Did I mention that it can be FREE to schools?!
  • 12.
    What is SmarterProctoring? Software that works within your LMS that helps students find different types (Virtual, Testing Center, Testing Professional, etc.) of approved proctors, while also allowing the faculty to see where each student is in the test scheduling process.
  • 13.
    Tools Included inSmarterProctoring • Faculty Exam Dashboard – Shows a roster of all students and where each student is in scheduling their testing session. • Exam Configuration Panel – Allows the instructor to input exam and proctor notes. It also allows the instructor to customize what types of proctors are available to their students for each exam. • Database of Vetted Human Proctors – Neutral proctors with qualifying credentials that SmarterProctoring has approved and trained. • Integration – Includes seamless integration with multiple proctoring solutions (Bvirtual, RegisterBlast, ProctorFree, etc.)
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
    Upcoming session view • View/manage upcoming testing sessions which were scheduled via SmarterProctoring. • Integration with your scheduling software may also be possible.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
    For more information • Andrew Davis • andrew@smarterservices.com • 205 994 6264 • www.SmarterProctoring.com
  • 36.
    What is onyour mind? • Are there any questions that you would like to have answered today? • Are there any success stories you would like to share? • Are there any good practices you would like to share?
  • 37.
    Survey Said! Whatis the best benefit of using SmarterMeasure at your school? One thing I like about SmarterMeasure: One thing I do not like about SmarterMeasure: If I could improve one thing about SmarterMeasure it would be: 40 Participating Institutions Drawing Winner = Jamie Wheeler, Frontier Nursing University
  • 38.
    Best Benefit •Ready – Measures readiness to learn • Stripes – Show a tiger its stripes • Predict – Useful as a predictive analytic
  • 39.
    One Thing ILike • Reporting – Informative reports • Ease – Intuitive interface • Content – Measures what matters • Functionality – Useful features • Service – Helpful employees
  • 40.
    One Thing IDo Not Like • Functionality – Additional tools requested • None – Pleased with assessment • Length – Shorter assessment requested • User – Student experience improvement • Content – Assessment edit • Technical – Integration expansion • Cost – Budget issues
  • 41.
    One Thing ToImprove • Functionality – additional tools • Edit – Ability to edit exam • Shorten – Abbreviated version • Tech Comp – Needs updated • Cost – Different pricing options
  • 42.
  • 43.
    University of SouthernIndiana http://www.usi.edu/distance/students/assessment • Integrated with LMS • Used as an assignment • Engaging reflection activities related to the assessment results & questions FAQs listed for students • Faculty resources page • Now what? PLAN – Surviving & Thriving for Distance Learning – 1 credit
  • 44.
    Surviving & Thrivingfor Distance Learning
  • 45.
    Northern Virginia Community College Created youtube video explaining to students how to login & what to expect. They then added it to their SmarterMeasure page – Questions about how to login? https://www.youtube.com/watch?v=cKtxfDVSXqY
  • 46.
    EXAMPLE of awell laid out orientation page
  • 47.
    Penn State-World Campus http://student.worldcampus.psu.edu/world-campus-advising-syllabus
  • 48.
    Argosy University SmarterMeasurehas provided Argosy with a custom platform for their students. They are using a customized survey to identify student needs before they enroll in school, which is called a Student Success Plan. The plan works in conjunction with their Orientation course to help prepare students for success. They have seen great results from students who are using the Student Success Plan. Students are more confident and prepared to start in their program, and they are seeing that these students are more successful in their courses.
  • 49.
    Ashford University Introductionvideo for students to help them better understand SmarterMeasure https://animoto.com/play/8b17hjXox6RjLcEdIXRBy A
  • 50.
    Enhancements to the Assessment and Assessment Engine Fall, 2014 Jason Fill, Vice President of Development SmarterServices Provided by
  • 51.
    We Strive ToKeep SmarterMeasure • Intuitive • Functional • Congruent with emerging research • We also try to limit the number of changes to the assessment so that your data is consistent across an academic year.
  • 52.
    No Cost ToYou • All of these enhancements are being provided at no extra cost to you! • Many of these enhancements are as the direct result of institutions suggesting modifications for improvement. • Thank you for your feedback and keep the good ideas coming our way.
  • 53.
    Recent Enhancements •Educator/advisor report • Expanded Individual Attributes section (optional; must be turned on) • ADA Enhancements • Addition of “Finances Sub-Scale” (optional; must be turned on) in the Life Factors section • Personal rating section (optional; must be turned on) • Essay Questions (optional; must be turned on) • Student Service Interest Indicator (optional; must be turned on) • School choice demographic expansion
  • 54.
    Two Biggest Enhancements • Educator Report • Expansion of Individual Attributes
  • 55.
    Educator Report •Used by academic advisors, success coaches, faculty and others who work directly with individual students. • Provides the student’s scores and suggested coaching comments and maps to recommended resources. • Three sections: Readiness Ranges, Grit Grid and Readiness Resources.
  • 56.
  • 57.
  • 58.
  • 59.
  • 60.
  • 61.
    Individual Attributes Expansion Individual Attributes is often the most strongly correlated scale to student success. Individual Attributes is often the most frequently mapped to interventions and services. Based on interviews with several student services experts as well as a review of the literature a Version Two of the Individual Attributes scale was created.
  • 62.
    Individual Attributes Expansion Version One 24 items Six sub-scales Version Two 25 items Five sub-scales Each of the 25 items is reportable & actionable Now measures constructs such as confidence, conscientiousness, creativity, integrity, flexibility, independence, mental health, work ethic and many more.
  • 63.
    Version Two of Individual Attributes
  • 64.
    Individual Attributes Expansion Three New Question Type Options 1. Personal Rating Students rate themselves (1 to 10) on 25 items 2. Student Services Interest Students identify appealing services 3. Essay Questions Students respond to our questions or your’s
  • 65.
  • 66.
  • 67.
  • 68.
  • 69.
  • 70.
  • 71.
  • 72.
    Standard Enhancements •ADA Compliance • Minor textual edits
  • 73.
    Optional Enhancements •Finances Sub-Scale • Demographic Item – This is the right school for me.
  • 74.
  • 75.
  • 76.
    Updated Demographic and Custom Questions
  • 77.
  • 78.
  • 79.
  • 80.
    Your Friendly, Neighborhood Account Manager Julie Owen Julie@SmarterServices.com Tara McLaughlin Tara@SmarterServices.com
  • 81.
    Strategic Alliances •Academic Management Systems • Biometric Signature ID • Comevo • College Transition Publishing • B Virtual • Innovative Educators • McGraw Hill • Noel Levitz • Pearson/eCollege • Register Blast • Student Lingo
  • 82.
  • 83.
    Identify a problem/challenge within education and if funding was not an obstacle, what would be a creative solution?