The document is a cover letter and resume submitted by Marguerite Moreland for a position. In the cover letter, she expresses interest in the position and highlights over 20 years of experience in office administration with a focus on quality assurance and customer satisfaction. Her resume then outlines her relevant work history including roles in office administration, data entry, customer service, accounting, and more. She is looking to utilize her technical and organizational skills along with her ability to work with others.

1. March 30, 2016
Dear Missy,
I would like to express my interest in the position offered to me. I feel I am very well
qualified for this positon because I have twenty years combined experience in office
administration excelling in quality assurance and customer satisfaction.
Currently, I am a contractor listed by All About People and I am utilizing many new
software programs completing my projects on time and in a professional manner.
I look forward to hearing from you soon to discuss my qualifications for your position.
Sincerely,
Marguerite Moreland

2. Objective
To secure a position where I can merge my technical and organizational skills with my
ability to work with others to achieve the company’s goals, aims and objectives.
Accounting and Finance Professionals, Phoenix, AZ October 2014 – December 31, 2015
Contractor
Customer Service Representative/QA at On Trac Shipping Company
Detailed data entry of highly confidential information for Department of Revenue
Migrated data to new website platform for City of Phoenix Aviation Department
Mesa Community College, Mesa, AZ August 2013 – December 2013
Work Study Student
Served as receptionist/telephone operator and greeter also responding to calls from faculty
Conducted inventory for fixed assets under controlled access and ordered office supplies
Processed, sorted, delivered and picked up mail for 100+ members
Copied and transferred media from VHS to DVD format
Conducted research via internet for retrieving mural project archives
Managed calendars, book lists, reservations
Ultimate Staffing February 2011- March 2011
File Clerk for Human Resources
Filed E-verified confidential information for Troon Golf to remain compliant
Sleepover Rover Inc. April 2010 - Present
Pet Host
Host various breeds of dogs with attention to details of care providing excellent customer service
Focus Market Research, Scottsdale, AZ January 2007 – January 2010
Data Entry Clerk
Performed routine clerical and data entry functions within marketing and focus groups division
Maintained confidential correspondence, created spreadsheets, initiated reports
Migrated 50+ candidates daily from company website into Research Tracker database
Scottsdale Community College, Scottsdale, AZ September 2006 – January 2007
Work Study Student/Tutor
Greeted and directed students
Managed calendars, curriculum and mail distribution for faculty
Produced marketing material and designed brochure for community outreach
Tutored adult computer classes on Microsoft Office and Internet use

3. Toni J. Walker, CPA, Scottsdale, AZ May 2002 – September 2006
Accounting Assistant
Assisted with compilation of Income Tax returns
Scanned and stored records
Packaged shipments
Compiled monthly reports
Scheduled conference rooms
Switchboard relief operator
Handled mailroom duties
Scottsdale Insurance Company, Scottsdale, AZ October 2000 – December 2001
Processor I
Processed insurance claims
City of Phoenix, Phoenix, AZ January 1999 – January 2000
Secretary
Administrative support for 75+ Code Enforcement Inspectors
Transcribed meeting minutes
Reconciliations using ASA 100 accounting software
Education
Mesa Community College, AA and AAS in Recreation ongoing
Scottsdale Community College
H&R Block Tax School 2000
Institute of Financial Education 1986
Volunteer/Service Learning Experience
City of Phoenix 2015
Elections Department
Mesa Public Schools 2014
Alternative Learning Center
Maricopa County ongoing
Volunteer
The Desert Botanical
Service Learning Volunteer