1. Jared M. Donovan
7388 Carole Drive, Mentor, OH 44060
jareddonovan23@gmail.com / (440) 227-7812
online portfolio: http://jareddonovanx.weebly.com/
EDUCATION
Bachelor of Science in Business Administration,
Major: Marketing and Logistics
John Carroll Communications Management Graduate Program, Fall Semester 2015
John Carroll University, University Heights, OH
EXPERIENCE
JRayl Transport, Akron, OH June 2014- August 2014, February 2015-April 2015
Brokerage and Customer Service Intern
 Developed Excel spreadsheets to compare scheduled delivery times to actual delivery times in
company database and customer databases
 Worked with Morton Salt Company, which makes up 60% of the company’s business ,to create
the most accurate records of delivery dates and times
 Entered tenderrequests and shipping orders into the company database
 Made check-in calls to 40-45 truck drivers daily and entered delivery database
Lake County Treasurer’s Office, Mentor, OH May 2013- August 2013
Intern to the Treasurer and Deputy Treasurers of Lake County
 Provided real estate tax information over the phone to an average of 40 customers daily
 Entered and organized prorated tax parcels into Excel spreadsheets to be easily searched by
Deputy Treasurers
 Opened, handled and processed over200,000 parcel payments, paid by checks and cash and
transferred monies to the treasury clerks
UPS, Mentor, OH November 2012- January 2013
Driver Hopper
 Assisted UPS driver with the delivery of over 7,000 packages in a month’s time
 Entered package IDs into DIAD Board for processing through UPS database
 Awarded driver helper of the month
SKILLS
Language/Computer Skills
 Communicate easily with customers involving an issue or a question
 Speak, write and read in Spanish on a rudimentary level
 Familiar with Excel and Microsoft office programs
 Exceptional at Power Point and/orPrezi
 Google Ad Words
 Google Analytics
 Data analysis in SPSS (T-tests,F-Tests, correlation and regression)
Extra-Curricular Activities
 Three-year varsity John Carroll University Football
 Jesuit Day of Service (Cleveland, Ohio): 2013, 2014
 Mentor Methodist Church Soup Kitchen: Thanksgiving 2011-2014