Corporate social responsibility (CSR) is defined as a management concept that integrates social and environmental concerns into business operations and interactions with stakeholders. The key CSR issues relate to environmental management, labor standards, community relations and human rights. Drivers of CSR include competitive markets, reduced government role, investor pressure and demands for disclosure. Benefits of CSR are enhanced stakeholder relationships, increased sales and reputation, cost savings, and greater appeal to investors. CSR follows a triple bottom line of economic, social and environmental responsibilities.

2. What is CSR ?
“Corporate Social Responsibility is a
management concept whereby
companies integrate social and
environmental concerns in their
business operations and interactions
with their stakeholders.”
also known as:
• Corporate Responsibility
• Corporate Citizenship
• Sustainable Development

3. Key CSR Issues:
• Environmental Management
• Eco-efficiency
• Stakeholder Engagement
• Labour Standards and Working Conditions
• Employee and Community Relations
• Social Equity
• Gender Balance
• Human Rights
• Good Governance
• Anti-corruption Measures.

4. Drivers of CSR :
• Competitive markets
• The shrinking role of government
• Growing investor pressure
• Demands for greater disclosure

5. Benefits of CSR :
• Enhanced relationship with stakeholders
• Increased Sales and Market Share
• Enhanced corporate image.
• Increase in Customer retention.
• Media interest and good reputation.
• Saving money on energy and operating cost.
• Increased appeal to investors and financial
analysts.

6. Triple Bottom-Line Concept of CSR
• Economic Responsibility (Profit)
• Social Responsibility (People)
• Environmental Responsibility (Planet)

7. Thanks!