Corporate social responsibility (CSR) refers to integrating social and environmental concerns into business operations and interactions with stakeholders on a voluntary basis. CSR suggests companies have a duty to care for society. The document discusses definitions of CSR, models of CSR, ways companies demonstrate CSR, benefits of CSR like improved reputation and employee engagement, the importance of CSR, components of CSR, and concludes that CSR improves company image when tailored to the business without compromising productivity or profits.