The document provides a summary of an individual's work experience, including positions held in customer service, marketing, operations management, and debt collection from 2004 to the present in Minnesota, Florida, and the Minneapolis area. It lists responsibilities such as ensuring customer satisfaction, securing event locations, managing staff, qualifying accounts for arbitration, and advising customers on debt repayment.

1. Grand Marais, MN
Nov 2012-Present
Sep 2006-Nov 2012
Tampa, FL
Dec 2010-Oct 2012
Minneapolis, MN
Sep 2004-Apr 2009
Teresa M Lindskog
Summary
Goal-oriented business professional dedicated to high levels of customer
satisfaction and meeting aggressive business goals.
Experience
Gun Flint Tavern on the Lake
Server/Bartender/Prep Kitchen
Food Service Professional working in fast paced environment in a very
lively tourist town.
Check with customers to ensure that they are enjoying their meals and take
action to correct any problems.
Provide guests with information about local areas, including giving
directions.
Assist host or hostess by answering phones to take reservations or to-go
orders, and by greeting, seating, and thanking guests.
PartyNitez Entertainment LLC Untied States
Vice President of Marketing & Advertising
Secure locations for future events
Keep website up to date with all events happening in over 50 major US
Cities daily
Hire/ Recruit staff for various events
Promote events using social media, radio & television
Create flyers and have them mass produced
Monitor and analyze promotion results to determine cost effectiveness of
promotion campaigns.
Consult with product development personnel on product specifications
such as design, color, or packaging.
MR Group
Director of Operations
Manage staff, preparing work schedules and assigning specific duties.
Establish and implement departmental policies, goals, objectives, and
procedures, conferring with board members, organization officials, and
staff members as necessary.
Determine staffing requirements, and interview, hire and train new
employees, or oversee those personnel processes.
IDT Carmel Holdings
Arbitration Manager
Pre-qualify accounts for Arbitration or Litigation
Build dialer campaigns
PO BOX 1374, Grand Marais, MN 55604
TLindskog81@gmail.com
Ph: 612-940-4887

2. Eden Prairie, MN
Jul 2003-Sep 2004
May 2014
Train new hires or transfers on process, FDCPA, client specific guidelines
Arrange for debt repayment or establish repayment schedules, based on
customers' financial situations.
Record information about financial status of customers and status of
collection efforts.
Prepare affidavits or other documents, such as legal correspondence, and
organize and maintain documents in paper or electronic filing system.
Prepare for trial by performing tasks such as organizing exhibits.
Bureau of Collection Recovery
Credit Collection Specialist
Receive payments and post amounts paid to customer accounts.
Advise customers of necessary actions and strategies for debt repayment.
Persuade customers to pay amounts due on credit accounts, damage claims,
or non-payable checks, or to return merchandise.
Trace delinquent customers to new addresses by inquiring at post offices,
telephone companies, credit bureaus, or through the questioning of
neighbors.
Skills
Sales and Marketing
Communications and Media
Time Management
Judgment and Decision Making
Customer and Personal Service
Critical Thinking
Complex Problem Solving
Administration and Management
Education
Lake Superior College
HHA
GPA: Graduated with high honors
HHA Graduated with high honors