The bell desk, led by Dr. Bhavya Khamesra, is responsible for handling guest arrivals and departures, managing luggage, and escorting guests to their rooms. Additional functions include explaining room amenities, distributing newspapers, maintaining lobby cleanliness, and assisting with external tasks. The bell desk plays a crucial role in enhancing guest experience and ensuring smooth operations within the hotel.

1. BELL DESK
Dr. Bhavya Khamesra

2. BELL DESK FUNCTIONS
 To handle guest arrival and departures.
 Take the guest baggage from the car in the
porch/gate .
 To escort the guest to their rooms along with the
luggage.
 Place the luggage in the luggage rack in guest
rooms.
 Explain the operation of light control air condition ,
 TV, safety locker in room etc.
 To handle guest room keys during departure.

3.  To shift guest luggage from one room to another.
 To help in packing of guest luggage.
 To distribute news papers.
 To keep lobby area clean.
 To deliver guest message to their rooms.
 To report scanty baggage guest.
 To vend postal stamps and other stationeries.
 To page the guest in public area.
 To do small work outside the hotel to book movie
tickets, to get medicine for guest etc.

4. IMPORTANCE