This document discusses key performance indicators (KPIs) for a quality control (QC) manager position. It provides examples of KPIs, steps for creating a KPI system, common mistakes to avoid, and how to design effective KPIs. The document recommends visiting an external website for additional KPI samples and materials related to performance appraisal forms, methods, and review phrases.
The new ISO 9001:2015 committee draft is published and distributed. There are changes which affect organizations who applied this standard. As it is among most famous ISO standards, follow up the changes would be critical and it is time to consider changes which might affect organizations' management systems.
ISO 9001:2008 adalah salah satu sistem manajemen mutu yang diakui di lebih dari 150 negara di dunia
Walaupun ISO 9001:2008 bukan merupakan instrumen pasar yang diwajibkan, tidak dapat dipungkiri, mata rantai perdagangan dunia mempersyaratkan adanya ISO 9001:2008 pada sebuah calon pemasok
Sistem Manajemen ini sangat tepat bagi sebuah organisasi yang menghendaki dipastikannya persyaratan dan kepuasan pelanggan
Sistem Manajemen ini diperuntukkan bagi organisasi yang menghendaki terjadinya pengembangan bisnis yang terukur dan terstruktur
Manfaat ISO
Internal :
Terciptanya sistem manajemen yang terdokumentasi untuk menjamin konsistensi
Tersedianya arahan yang tepat bagi pengelolaan operasi bisnis
Tersedianya sistem pengelolaan infrastruktur dan sumberdaya
Tersedia mekanisme untuk pemeriksaan dan tinjauan atas pencapaian tujuan organisasi
Eksternal :
Memberikan kredibilitas di mata pelanggan
Memberikan keyakinan atas pelayanan yang diberikan
Menyediakan kesempatan pertumbuhan yang berkelanjutan
Meningkatkan citra perusahaan di di lingkungan bisnis di dalam negeri dan bisnis global
Hubungi
Ladya
0878 8895 0549
0822 9707 4981
ladyamanoppo@gmail.com
marketing@maximocorp.com
These are the slides that accompany the webinar found at: https://vimeo.com/280459431
Operating with clear processes makes or breaks organizational performance and it's an aspect of operations that is often fairly weak. Measuring organizational performance—whether overall performance or the performance of a small work team—is another area that we find often organizations struggling with.
In this webinar—the 3rd of 5 webinars based on content from my latest book, Clarity First—you'll learn the five criteria for robust process management and best practices for measuring and managing performance at any level in the organization. Additional topics will include creating and using standard work, how to properly roll out process changes, and avoiding measurement that drives the wrong behaviors.
QCC is one of the leading providers of training solutions in India for management systems, process improvement, business improvement and auditing. QCC helps companies understand, implement and manage business systems and processes through its training solutions in its endeavor to equip your staff with the confidence and expertise they need to attain their goal.Our training solutions are built on innovative experimental methodologies with global delivery capacity. Our presenters (trainers) are auditors, business improvement specialists, consultants, industry experts as well as trainers who have been exposed to a wide range of companies and industries in India and overseas. They develop and deliver courses for both public & in-house training, thus bringing along firsthand experience and knowledge to the delegates.
The new ISO 9001:2015 committee draft is published and distributed. There are changes which affect organizations who applied this standard. As it is among most famous ISO standards, follow up the changes would be critical and it is time to consider changes which might affect organizations' management systems.
ISO 9001:2008 adalah salah satu sistem manajemen mutu yang diakui di lebih dari 150 negara di dunia
Walaupun ISO 9001:2008 bukan merupakan instrumen pasar yang diwajibkan, tidak dapat dipungkiri, mata rantai perdagangan dunia mempersyaratkan adanya ISO 9001:2008 pada sebuah calon pemasok
Sistem Manajemen ini sangat tepat bagi sebuah organisasi yang menghendaki dipastikannya persyaratan dan kepuasan pelanggan
Sistem Manajemen ini diperuntukkan bagi organisasi yang menghendaki terjadinya pengembangan bisnis yang terukur dan terstruktur
Manfaat ISO
Internal :
Terciptanya sistem manajemen yang terdokumentasi untuk menjamin konsistensi
Tersedianya arahan yang tepat bagi pengelolaan operasi bisnis
Tersedianya sistem pengelolaan infrastruktur dan sumberdaya
Tersedia mekanisme untuk pemeriksaan dan tinjauan atas pencapaian tujuan organisasi
Eksternal :
Memberikan kredibilitas di mata pelanggan
Memberikan keyakinan atas pelayanan yang diberikan
Menyediakan kesempatan pertumbuhan yang berkelanjutan
Meningkatkan citra perusahaan di di lingkungan bisnis di dalam negeri dan bisnis global
Hubungi
Ladya
0878 8895 0549
0822 9707 4981
ladyamanoppo@gmail.com
marketing@maximocorp.com
These are the slides that accompany the webinar found at: https://vimeo.com/280459431
Operating with clear processes makes or breaks organizational performance and it's an aspect of operations that is often fairly weak. Measuring organizational performance—whether overall performance or the performance of a small work team—is another area that we find often organizations struggling with.
In this webinar—the 3rd of 5 webinars based on content from my latest book, Clarity First—you'll learn the five criteria for robust process management and best practices for measuring and managing performance at any level in the organization. Additional topics will include creating and using standard work, how to properly roll out process changes, and avoiding measurement that drives the wrong behaviors.
QCC is one of the leading providers of training solutions in India for management systems, process improvement, business improvement and auditing. QCC helps companies understand, implement and manage business systems and processes through its training solutions in its endeavor to equip your staff with the confidence and expertise they need to attain their goal.Our training solutions are built on innovative experimental methodologies with global delivery capacity. Our presenters (trainers) are auditors, business improvement specialists, consultants, industry experts as well as trainers who have been exposed to a wide range of companies and industries in India and overseas. They develop and deliver courses for both public & in-house training, thus bringing along firsthand experience and knowledge to the delegates.
10 principles for designing quality control scorecard and KPIsAleksey Savkin
A Balanced Scorecard is not positioned as a quality control tool, but regularly I see among our users efforts to integrate quality-related metrics into their Balanced Scorecards, or simply create a KPI scorecards with a bulk of different quality indicators. I've compiled the list of 10 best practices that we've learned from these cases.
As always, I'd like to hear your opinion. Do you use quality indicators on your business scorecard?
Based on: http://www.bscdesigner.com/10-tips-about-using-business-scorecard-and-kpis-for-ongoing-quality-control.htm
1. qc manager KPI
In this ppt file, you can ref KPI materials for qc manager position such as qc
manager list of KPIs, performance appraisal, job skills, KRAs, BSC…
If you need more KPI materials for qc manager,
please visit: kpi123.com/list-of-kpi-samples
Other materials from kpi123.com
• Top 28 performance appraisal forms
• 11 performance appraisal methods
• 1125 performance review phrases
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods
Interview questions and answers – free download/ pdf and ppt file
2. Steps to create KPIs of qc manager
1. To build KPI system for this position, you can
follow the steps below:
2. Define operational objectives for Construction
technician monthly, quarterly, 6 months, yearly.
3. Identify Key Result Areas for the Construction
technician.
4. Identify tasks list.
5. Determine work procedure for each KRA, each
task.
6. Identify methods to measure the results of each
KRA, task, procedure.
7. Create Construction technician KPIs
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods
Interview questions and answers – free download/ pdf and ppt file
3. Mistakes in creating qc manager KPIs
Building KPI system plays an important role in
evaluating job performance of individual parts,
divisions and the company’s objectives and
performance management system in general. The
development of KPI metrics help to create
measurement systems, information systems
throughout the organization.
1. When building KPI system, you should note the
following factors:
2. Do not create too many KPI, KPI be built around
3-5 KRAs.
3. KPI should change to suit each stage (depending
on your goals).
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods
Interview questions and answers – free download/ pdf and ppt file
4. How to design qc manager KPIs
1. KPIs should be clearly linked to
the strategy, i.e. the things that
matter the most.
2. KPIs have to provide the answers
to our most important questions.
3. KPIs should be primarily designed
to empower employees and provide
them with the relevant information to
learn.
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods
Interview questions and answers – free download/ pdf and ppt file
5. Interview questions and answers – free download/ pdf and ppt file
Types of KPIs:
1. Process KPIs - measure the efficiency or productivity of a business process. Examples -
Days to deliver an order.
2. Input KPIs - measure assets and resources invested in or used to generate business
results. Examples - Dollars spent on research and development, Funding for employee
training, Quality of raw materials.
3. Output KPIs - measure the financial and nonfinancial results of business activities.
Examples - Revenues, Number of new customers acquired.
4. Leading KPI - measure activities that have a significant effect on future performance. Drive
the performance of the outcome measure, being predictor of success or failure.
5. Lagging KPI - is a type of indicator that reflect the success or failure after an event has
been consumed. Such as most financial KPIs, measure the output of past activity.
6. Outcome KPI - Reflects overall results or impact of the business activity in terms of
generated benefits, as a quantification of performance. Examples are customer retention,
brand awareness.
7. Qualitative KPI - A descriptive characteristic, an opinion, a property or a trait. Examples
are employee satisfaction through surveys which gives a qualitative report.
8. Quantitative KPI - A measurable characteristic, resulted by counting, adding, or averaging
numbers. Quantitative data is most common in measurement and therefore forms the
backbone of most KPIs.
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods
6. Top KPI materials for qc manager
If you need more KPI materials for qc manager,
please visit: kpi123.com/list-of-kpi-samples
Other materials from kpi123.com
•Top 28 performance appraisal forms
•11 performance appraisal methods
•1125 performance review phrases
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods
Interview questions and answers – free download/ pdf and ppt file
7. Top KPI materials for qc manager
If you need more KPI materials for qc manager,
please visit: kpi123.com/list-of-kpi-samples
Other materials from kpi123.com
•Top 28 performance appraisal forms
•11 performance appraisal methods
•1125 performance review phrases
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods
Interview questions and answers – free download/ pdf and ppt file