Moving beyond Facebook Updates
Khushbu	
  Pandya	
  
Founder	
  
Konvophilia	
  Communica7ons	
  

Navneet	
  Kaushal	
  
CEO	
  
PageTraffic	
  
WHAT IS CONTENT MARKETING

The art of communicating with your
customers without selling
WHAT IS CONTENT MARKETING
Inbound/Content Marketing
Why is it important?
Three Content Channels
Today’s content is EVERYTHING you publish on the web.

Content
spans
across
channels

Social

Visual

Written

Facebook

Pinterest

Blogs

Twitter

YouTube

Articles

Pinterest

Infographics

Email
Marketing

Crowd
Sourced

Instagram

Press
Releases
“...the [potential] customer needs evidence that
we understand their problem better than they do
before they’ll buy, share or recommend us...”
@juntajoe
When it comes to producing content

Make content that audience will want to see
And figure out how to remove as much
branding as possible.
Which content engages for you?
•  Information and news
–  Links to blog posts
•  Yours AND Others

–  Free downloads
–  Zeitgeist
–  Questions
–  Customer service Q&A
–  Polls/surveys

•  Promotions
–  Sweepstakes
•  (Contribute to win)

–  New product info
–  Product discounts
–  Live events
–  Product reviews
Social content
•  Drives traffic and conversions
Your
Online
Store
(Search
dependent
.)

Your
Online
Store
Why social Content?
•  Nice to have or necessity?
•  Necessity
•  Increases the KLTC (Know, Like, Trust and Convert )
factor of your brand
–  Brands that show up consistently, with interesting content
build a following
–  Brands who personally engage with individuals create
customers
–  Customers buy from brands they know, like and trust

•  Builds credibility
•  Differentiates you from the competition
•  Enables people to share and talk about your brand
•  Drives traffic
Facebook Advantages	


① 
② 
③ 
④ 
⑤ 

Turn your friends into agents.	

Read news feed. Someone may post a “does anyone
know...” 	

Just like LinkedIn, there are Facebook groups. Watch and
get active.	

You can email anyone in Facebook.	

Research and join (“like”) company pages. Watch and
participate.
Create content that’s both high- quality
and high-impact
Use Tweeter Effectively
• 
• 
• 
• 
• 
• 
• 
• 
• 

Tips related to you products
Sales, discounts
New product announcements
Ask questions/for opinions
Ask which of your products
they like the best?
Tweet cool pictures of your
product
Ask for the retweet!
Tweet recent blog posts
Tweet a video
Moving Beyond Social
•  Facebook updates, tweets, pins, shares, likes, etc are
simple ways to spread the content and make it viral.
What after
social
sharing?
How you
would convert
them after
the content
goes viral?

#smwbangalore
Measure Content Marketing Efforts
•  Content Consumption
–  Downloads, page views, particular queries
relating specific content, etc.
•  Content Sharing
–  If your content is shared, measure what is shared
the most, frequency of sharing, etc
•  Lead generation or Conversion
–  Actions taken after consuming content like filling
up contact forms, makes a purchase, inquires
about your offerings, etc
#smwbangalore
Power of Content
Content creates WEAVE
&
WEAVE creates a Social Business

#smwbangalore
What’s WEAVE? “That’s my Book” J

#smwbangalore
If integrated in your content strategy -

#smwbangalore
Content Marketing forecasts for
2014they need to move beyond
marketers will realize that

•  More
publishing in order for their content marketing efforts to be effective.
- Connie Bensen, Dell

•  Visual storytelling will become the next battleground for content
marketing. Whether it’s vines, slideshare or brand videos, marketers
need to learn to tell stories in an emotional and visual way.
- Michael Brenner, SAP and B2B Marketing Insider

#smwbangalore
Content Marketing forecasts for
2014
•  Content marketing will become less of a buzzword and more of a
way of life.
- Lisa Buyer, Author of Social PR Secrets
•  It will become increasingly difficult to attract an audience to your
content as more people produce content. So promotion of your
content will be key. This will be through blogger and influencer
outreach, social advertising, co-creation of content to get exposed to
new audiences etc.
- Ian Cleary, Razor Social

#smwbangalore
THANK YOU!
Website:
Email:
Twitter:
Blog:

www.pagetraffic.in
nkaushal@pagetraffic.in
@navneetkaushal
www.pagetrafficbuzz.com

Content marketing moving beyond facebook updates

  • 1.
    Moving beyond FacebookUpdates Khushbu  Pandya   Founder   Konvophilia  Communica7ons   Navneet  Kaushal   CEO   PageTraffic  
  • 8.
    WHAT IS CONTENTMARKETING The art of communicating with your customers without selling
  • 9.
    WHAT IS CONTENTMARKETING
  • 10.
  • 11.
    Why is itimportant?
  • 14.
    Three Content Channels Today’scontent is EVERYTHING you publish on the web. Content spans across channels Social Visual Written Facebook Pinterest Blogs Twitter YouTube Articles Pinterest Infographics Email Marketing Crowd Sourced Instagram Press Releases
  • 17.
    “...the [potential] customerneeds evidence that we understand their problem better than they do before they’ll buy, share or recommend us...” @juntajoe
  • 19.
    When it comesto producing content Make content that audience will want to see And figure out how to remove as much branding as possible.
  • 23.
    Which content engagesfor you? •  Information and news –  Links to blog posts •  Yours AND Others –  Free downloads –  Zeitgeist –  Questions –  Customer service Q&A –  Polls/surveys •  Promotions –  Sweepstakes •  (Contribute to win) –  New product info –  Product discounts –  Live events –  Product reviews
  • 24.
    Social content •  Drivestraffic and conversions Your Online Store (Search dependent .) Your Online Store
  • 25.
    Why social Content? • Nice to have or necessity? •  Necessity •  Increases the KLTC (Know, Like, Trust and Convert ) factor of your brand –  Brands that show up consistently, with interesting content build a following –  Brands who personally engage with individuals create customers –  Customers buy from brands they know, like and trust •  Builds credibility •  Differentiates you from the competition •  Enables people to share and talk about your brand •  Drives traffic
  • 27.
    Facebook Advantages ①  ②  ③  ④  ⑤  Turn yourfriends into agents. Read news feed. Someone may post a “does anyone know...” Just like LinkedIn, there are Facebook groups. Watch and get active. You can email anyone in Facebook. Research and join (“like”) company pages. Watch and participate.
  • 28.
    Create content that’sboth high- quality and high-impact
  • 29.
    Use Tweeter Effectively •  •  •  •  •  •  •  •  •  Tipsrelated to you products Sales, discounts New product announcements Ask questions/for opinions Ask which of your products they like the best? Tweet cool pictures of your product Ask for the retweet! Tweet recent blog posts Tweet a video
  • 30.
    Moving Beyond Social • Facebook updates, tweets, pins, shares, likes, etc are simple ways to spread the content and make it viral. What after social sharing? How you would convert them after the content goes viral? #smwbangalore
  • 31.
    Measure Content MarketingEfforts •  Content Consumption –  Downloads, page views, particular queries relating specific content, etc. •  Content Sharing –  If your content is shared, measure what is shared the most, frequency of sharing, etc •  Lead generation or Conversion –  Actions taken after consuming content like filling up contact forms, makes a purchase, inquires about your offerings, etc #smwbangalore
  • 32.
    Power of Content Contentcreates WEAVE & WEAVE creates a Social Business #smwbangalore
  • 33.
    What’s WEAVE? “That’smy Book” J #smwbangalore
  • 34.
    If integrated inyour content strategy - #smwbangalore
  • 35.
    Content Marketing forecastsfor 2014they need to move beyond marketers will realize that •  More publishing in order for their content marketing efforts to be effective. - Connie Bensen, Dell •  Visual storytelling will become the next battleground for content marketing. Whether it’s vines, slideshare or brand videos, marketers need to learn to tell stories in an emotional and visual way. - Michael Brenner, SAP and B2B Marketing Insider #smwbangalore
  • 36.
    Content Marketing forecastsfor 2014 •  Content marketing will become less of a buzzword and more of a way of life. - Lisa Buyer, Author of Social PR Secrets •  It will become increasingly difficult to attract an audience to your content as more people produce content. So promotion of your content will be key. This will be through blogger and influencer outreach, social advertising, co-creation of content to get exposed to new audiences etc. - Ian Cleary, Razor Social #smwbangalore
  • 38.