1. Gustavo Davis
2615 E. Houston
San Antonio, Texas Bexar 78202
Tel: 210-224-0578
Cell: 210-420-2583
gusdavis25@yahoo.com
OBJECTIVE:
A certified teller seeking a career in a consumer orientated position that offers exposure to
company advancement, and consumer satisfaction.
WORK EXPERIENCE:
09/2013 – Currently Employed Current Position from March 2014: Certified Teller
San Antonio Federal Credit Union, San Antonio, Texas
Responsibilities as Teller
Conduct transactions for members such as deposits, fund transfers, currency exchange,
withdrawals, and coin currency exchanges
Provide security of funds for members and institution
Handle member inquiries about account balances and concerns in a proper and timely fashion
Balance machines used for currency on regular basis
Skilled use of financial programs associated with conducting transactions
Provide assistance with administrative documentation of reports
Perform/create audit reports on financial instruments
Perform Inspections on audit reports so as to meet company standards
12-29-2005 – 09-09-2013
Chick Fil A San Antonio, Texas Bexar Position: Trainer/Customer Service
Responsibilities as Trainer
Perform oversight of operations of entry level employees
Enforcement of company polices
Maintainment of company standards
Secure transportation of funds
Funds management among employee positions
Concentration on personal growth and improvement
Concentration on meeting customer needs
Actively solving customer issues while remaining composed under various situations

2. EDUCATION: Associate of Applied Sciences Degree in Information Technology
St. Phillips College, San Antonio, Texas
2009 - Present
Microcomputer applications, Business English, Professional Workforce, Records and
Information Management, Business Correspondence and Communication, Principles of
Accounting etc…
PROFESSIONAL SKILLS/ ACCOMPLISHMENTS:
 Proficient in Microsoft Word, PowerPoint, Excel
 Ability to use Information Technology tools to solve computer issues
 Ability to listen, assess, and solve customer issues using various communication
methods
 Over 9 years cash handling/consumer experience, and keeping accurate records of
accounts, management of accounts, maintain security of company funds
 Over 2 years’ experience in working for 2 high volume financial branches
 Type 36 wpm
 Obtained Teller certification in compliance with SACU standards
 Completed and passed Teller Observation test executed by a high ranking and
experienced teller
 Over 2 years’ experience in dealing with financial institution specific programs