1. Curriculum Vitae
Charmaine C. Carpio
Summary of Qualifications
 Possesses strong qualities to shift new challenges in line of work.
 Proven ability in working with less supervision.
 Adept of developing and implementing new strategies.
 Technically knowledgeable yet highly self-motivated to learn new concepts.
Professional Experiences
2016-June-Till Present – Abstract Marketing & Management Consultancies
External Promoter
Dubai International Airport – Termina 1
 Assisting customer, provides high quality services.
 Ensure Sales performance high rating.
 Check all pass moving items.
 Ensure friendly approach for all kind of people.
2015-May 2016- Aznar Trading LLC. Dubai UAE.
Receptionist
 Receiving incoming calls.
 Prepare for Meeting Schedule
 Assisting receiving enquiry and handover to Sales person
 Helping Sales/Acct department for their back log job.
 Ensure friendly approach.
 Maintain Front Desk well presentable .

2. Curriculum Vitae
Oct 2014-Jan 2015- Astoria Hotels & Resorts
Philippines
Receptionist
(Part Time)
Work Profile
 Greeted, registered, and assigned rooms to guests
 Operates switchboard and PBX
 Answers telephone and in-person queries related to hotel services and
resolved any issues
 Processed guests’ check ins and outs
 Prepared and completed room and restaurant bills
 Assisted guests’ in storing valuables in secure deposit box
 Liaised with other departments of hotel
 Handled payments through cash, checks and credit cards
April 2014-Sept 2014-Sheraton Hotel
Philippines
Front Desk/Receptionist
(OJT)
Work Profile
 Possesses a working knowledge of the reservations department. Takes
same day reservations and future reservations when necessary. Knows
cancellation procedures.
 File room keys ( only for manual room key hotels)
 Knows how to use front office equipment.
 Register guests and assigns rooms. Accommodates special requests
whenever possible.
 Assists in pre registration and blocking of rooms for reservations.
 Thoroughly understand and adheres to proper credit, check- cashing, and
cash handling policies and procedures.
 Understands room status and room status tracking.
 Answers queries for room locations, types of rooms available, and room
rates.
 Coordinates room status updates with the housekeeping department by
notification housekeeping of all check outs, late checkouts, early check-ins,
special requests, and day use rooms.

3. Curriculum Vitae
Educational Qualification
Associate in Hospital Management
University of Perpetual Help System Dalta
(Graduated 2015 - Philippines)
Command Over Languages: English and Filipino
Personal Information
Personal Details
Nationality Filipino
Visa Status Mothers Visa
Sex Female
Additional Info Knowledgeable in MS Word/Excel/Power Point and with adequate
knowledge on internet browsing
ADDRESS FOR COMMUNICATION
 Mobile 054-487-5777
 Email Charmainecarpio25@yahoo.com