1. Client-centric,multifaceted administrative professional, with extensive experience inachieving exemplarylevels of
client service and satisfaction. Poised to excelin a challenging position.
Diverse professional development,including administration, customer service and support, creative projects,
theater and TVproduction operations, problem resolution and client relations.
Detail-oriented with extensive communication, creative, administrative and task management skills.
Proven ability to form strong relationships with and gain the trust of colleagues, senior management, and
members of the public at all levels.
Solid administrative, managerial, research,communication and organizational attributes that transfer readily
to a range of administrative fields and positions.
Tactful team player who thrives within client-consciousenvironments.
Areas of Expertise
Customer Service
Problem Resolution
Marketing
Creative Skills
Client and Public Relations
Account Management
Communication Skills
Theater / TV Productions
Administration
Conflict Resolution
Goal Attainment
Regulatory Compliance
Jean Cidone
Administrative Professional
Work History
Institute for Community Living, Long Island City, NY, 12/2013 – Present
Full-Time Counselor / Intake Specialist
Liaise with professional contacts, in addition to coordinating meetingsand training with existingand prospective
clients, arranging appointments and answering inquiries.
Conducted orientations with new consumers on residency-relatedpolicies and developed daily censusreports as
per shift supervisor for Department of Homeless Services.
Completed assessments on residents for departments such as Veteran Services,MentalHealth Treatment and
Housing Opportunities.
Actors Theatre Workshop, New York, NY, 10/2010 –2/2011
Full-time Production Coordinator
Coordinate closely with professional contacts, with responsibility for coordinating meetings and training with
existing and prospective clients, arranging appointments and answering inquiries.
Managed daily calendar and scheduling, and managed marketing productions via media sites.
Took and distributed messages,announced guests, and handled incoming and outgoing correspondence
As The WorldTurns, Brooklyn, NY, 08/2009 – 08/2010
Production Coordinator Associate
Fulfilled multiple duties, including retrieving and distributing prop sheets, scripts and call sheets to writers and
actors, and copying scripts for daily distribution to actors, staff and CBS associates.
Input monthly billing statements, and prepared pre- and post-production memos for staff meetings.
Created floor plans for distribution to production team and staff
Roslyn Savings Bank,Farmingdale, NY,07/2005 – 08/2008
Bank Teller
Supported supervisor in counting $500K in branch funds with highest degreesof accuracy.
Assisted in proving and closing branch on a daily basis, maintained and counteddaily draw of $6K,and
prepared checksfor distribution to the bank’s headquarters.
Responded to customer inquiries about mortgages, CDs and money market accounts in a timely and courteous
manner, while demonstrating expert product knowledge.
Performed overrides, issued cash advances and imported and exportedATM funds.
Trained new tellers in bank policies and procedures.
2212 Ditmas Avenue Apt.6J,Brooklyn, NY 11226
Phone: 646-289-2818
Email: JCidone@yahoo.com