Computer-mediated communication refers to communication between two or more people using electronic devices. There are two transmission methods: synchronous communication occurs in real-time, while asynchronous is delayed. Benefits include the ability to communicate regardless of time or location, allowing for collaboration from anywhere in a cost-effective manner. However, CMC lacks non-verbal cues that can lead to misinterpretation, and vulnerable users may be at higher risk online. Examples of CMC include instant messaging, emailing, video conferencing and social media platforms.

1. Computer-Mediated
Communication
CA320 Social Media & Mobile Phone Communication
2018
Miss Zuleika Winfrey

2. Simple Definition
• Communication between two or more people
via any kind of electronic device.

3. Transmission
• There are two methods of transmitting computer-
mediated communication.
• These two methods are known as synchronous and
asynchronous transmissions.
• Synchronous communication happens in real-time.
• Asynchronous communication occurs in delayed
time.

4. Benefits
• Communication may continue regardless of time or
geographical location.
• CMC allows users anywhere to collaborate with each
other.
• It gives intimidated groups the opportunity to
participate in communication (e.g. Introverts & people
with special needs)
• This kind of communication can be very economical for
individuals, learning institutions, businesses and
governments.
• For example: Web-conferencing is cheaper than flying
employees to another country for a meeting.

5. Challenges
• Many forms of CMC do not cater to non-verbal cues
such as facial expressions, body gestures and tone of
voice.
• Because of this, CMC often leaves room for
misinterpretation.
• Vulnerable users may be at higher risk of danger (e.g.
kidnapping, theft, stalking, robbery, drugs)

6. Device Examples

7. Communication Examples
• Instant messaging
• Texting
• Posting online
• Online forums
• Emails
• Video conferencing
• Voice chat
• Phone calls
• Chat rooms
• Web conferencing
• Collaborative projects
• Distance learning (e.g
DWU FLC)
• Learning platforms
• Social platforms

8. Questions
Do you have any questions?
Ask here!