This 5-week online course teaches cross-border e-commerce skills through a drop-shipping business model. The course is designed for unemployed youth, disabled persons, stay-at-home parents, and retired citizens in Papua New Guinea. Participants will learn digital literacy skills, e-commerce entrepreneurship skills, and professional online communication etiquette. The course content covers topics such as drop-shipping, online platforms, search skills, banking, business registration, shipping, copyright, and setting up an online business. Participants will use Moodle Cloud for online learning resources and activities. Feedback will be collected to improve the course.

1. Course outline
Title: Cross-border eCommerce (non-accredited)
Duration: Five (5) weeks online
Prerequisites: Basic English literacy, basic digital literacy
Target audiences:
Unemployed youth
Physically disabled persons
Stay at home parents
Retired citizens
Facilitators: Digital Disruption & Liklik Design
Description:
This is a non-accredited flexible learning training for participants who would like to acquire new knowledge,
skills and self-enrichment. This crash course is designed to equip Papua New Guineans with digital literacies
for life. A wide variety of ecommerce skills are demonstrated to empower absolute beginners with the basics
to execute their passion and creative ideas in business. Content here is curated to match PNG business
contexts. Participants will find government forms, banking methods, culturally contextualized resources and
personal testimonies from Papua New Guinean ecommerce entrepreneurs to support their learning.
Importantly, copyright laws and creative commons are covered to guide participants in product customization.
In addition, netiquette is emphasized to help participants conduct professional customer service online.
For a very long time startup capital was the main factor that hindered Papua New Guineans from establishing
their own businesses. Thanks to innovations in technology today it is possible for anyone to operate a business
without startup capital, physical stock, warehouse, staff to manage inventory or a brick-and-mortar shop. This
course is based on the drop-shipping business model. Participants are guided through a step-by-step process
from start to finish.
Intended learning:
I. Develop digital literacy skills for life
II. Use technology to advance ecommerce entrepreneurial skills
III. Practice netiquette in professional ecommerce communications
IV. Acquire attitude to help improve living standards of fellow Papua New Guineans
V. Develop attitude of helping our economy grow through nationally owned and run businesses

2. Content:
What is drop-shipping?
Ecommerce platforms
Online search skills
The BSP Visa debit card & business account
Business name registration & Tax Identification Number
Tracking items online (DHL, EMS, TNT & FedEx)
Become an agent for a drop-shipper
Getting started with your own business
Professional business logo
Your niche product
Facebook shop
Copyright vs Creative Commons
Netiquette: etiquette on the internet
G Suite: business domain & email setup
Website and online shop setup
Professional quotes & invoices
Teaching & learning methods:
Online: Full online delivery (no face-to-face component)
Resources & Activities
In built tools: Files (PDF, MP3, MP4, PNG, JPG), URLs (external web links), pages, books, folders, labels
Discussion forums (asynchronous), chat (synchronous), feedback (evaluation tool), web conferencing
(synchronous BigBlueButton), database, glossary, SCORM packages (HTML5)
Platform:
Moodle Matu cloud classroom is hosted on MoodleCloud.
Moodle is an open-source learning platform used by over 100 million educators and learners across every
country on the globe. Moodle Matu is a registered MoodleCloud site. The learning platform was created by
teachers for teachers. Moodle headquarters is in Perth, Western Australia. Moodle development is guided by
the social constructionist pedagogy: we learn best by communicating with each other via a collaborative
environment. The acronym MOODLE stands for: Modular Object-Oriented Dynamic Learning Environment.
Supervision: MoodleCloud tools, email, mobile call & text messaging (face-to-face for Port Moresby learners)
Evaluation: Towards the end, we invite all participants to evaluate our crash course online to help us improve
this course to help more Papua New Guineans. We value your feedback.
Contact: Call or text: (675) 7443 2443 Email: moodlematu@gmail.com