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Complex Projects - Skills and
Approaches
Simon Henley MBE
Rolls-Royce plc
Introduction
• Normal Career as a
Project/Programme
manager
• Progressive increases
in size/complexity
• Realisation that PM
skills are necessary
but not sufficient
• Growing PM as a
profession
Complexity Has Many Sources
•
•
•
•
•
•

Technical
Political
Environmental
Organisational
Skill/Experience
etc

Complexity Introduces Non-Linearities into projects which
do not respond to Linear Management methods
Complexity factors - JSF
Complexity Factors – A400M
Complexity Factors – TP400
Germany France

Spain

UK

Turkey BelgiumLuxembourg

Malaysia

Export
Customers
(Organisation Conjoint de Cooperation en matiere d’Armement)

( Division of AIRBUS)

32,2%

25%

UMBRA

22,2%

20,6%
Complex vs Complicated
• Cost doesn’t necessarily correlate with
complexity
• Technically difficult programmes can be
complicated but not complex
• Technically simple programmes can be complex
• Complexity characterised by
– Emergence
– Uncertainty
– Political influences
Complex vs Complicated
Tools for Managing Complexity
•
•
•
•

Technical Tools
Management Tools
Social Tools
Etc…tools

If a tool for managing complexity gives you an unequivocal answer, then the
problem probably wasn’t complex in the first place
Technical Complexity
A Whole Systems Approach
Strategy
Governance

Programme Skills

Delivering
Complex
Programmes
Leadership

Culture

Learning
Real Life

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  • 1. Complex Projects - Skills and Approaches Simon Henley MBE Rolls-Royce plc
  • 2. Introduction • Normal Career as a Project/Programme manager • Progressive increases in size/complexity • Realisation that PM skills are necessary but not sufficient • Growing PM as a profession
  • 3. Complexity Has Many Sources • • • • • • Technical Political Environmental Organisational Skill/Experience etc Complexity Introduces Non-Linearities into projects which do not respond to Linear Management methods
  • 6. Complexity Factors – TP400 Germany France Spain UK Turkey BelgiumLuxembourg Malaysia Export Customers (Organisation Conjoint de Cooperation en matiere d’Armement) ( Division of AIRBUS) 32,2% 25% UMBRA 22,2% 20,6%
  • 7. Complex vs Complicated • Cost doesn’t necessarily correlate with complexity • Technically difficult programmes can be complicated but not complex • Technically simple programmes can be complex • Complexity characterised by – Emergence – Uncertainty – Political influences
  • 9. Tools for Managing Complexity • • • • Technical Tools Management Tools Social Tools Etc…tools If a tool for managing complexity gives you an unequivocal answer, then the problem probably wasn’t complex in the first place
  • 11. A Whole Systems Approach Strategy Governance Programme Skills Delivering Complex Programmes Leadership Culture Learning