This document outlines a competency model for a training manager. It discusses the roles and responsibilities of a training manager, including assessing training needs, developing training plans, and evaluating training programs. The document also identifies the key competencies required for a training manager, such as technical expertise, communication skills, leadership, and the ability to develop relationships. Some of the challenges training managers face and motivational issues they may encounter are also examined. The competency model is intended to define the skills and qualifications needed for a training manager position.

1. Competency Model for
a Training Manager
Prepared by :
Sidharth Panda
Surya Prakash Rout
Arindam Bhattacharjee
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2. Definition
Competencymodel Framework for defining the skill and
knowledge requirements of a job.
Used in business for defining and assessing
competencies within organizations in both
hard and soft skills.
Competency assessments often help form the
basis for training programs and learning
content, both formal and informal.
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3. CONTENTS
1. COMPETENCY MODEL: a 5 step process
2. Role of a training manager
3. Pre-Requisites for a training manager
4. Generic Traits of Training Manager
5. Competency Model
6. Competencies for TM as per IBSTPI
7. Challenges faced by TMs
8. Motivational issues for TMs
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4. Competency model: A five step
process
Gather background information.
Develop a draft competency model
framework.
Gather feedback from subject matter
experts.
Refine the framework.
Validate the framework.
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5. Roles of a Training manager
Roles
Technical
specialist
Strategic
partner
Leader
Advisor
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6. Pre-requisites for a Training
manager
Deep knowledge
of business
Ability to
Measure and
Assess Staff
Training Needs
Communication
skills
Interpersonal
skills
Innovative
thinking
Embracing
efficiency
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7. Generic Traits of a Training
Manager
Leadership Communication
Relationship
development
Adaptability
Personal
growth
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8. Competency model
Competencies
Technical
Performance
management
Employee &
Labor relations
Domain
knowledge
General
Reasoning
Interpersonal
skills
Oral
communication
Leadership
Human Capital
Development
Leveraging
diversity
Conflict
management
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9. Competencies for TM as per
IBSTPI
• International Board Of Standards For Training, Performance And
Instruction (IBSTPI)
• Competencies for Training Manager:
•Assess organizational, departmental, and program needs.
•Develop plans for the department and programs.
•Link human performance to the effectiveness of the enterprise.
•Apply instructional system design and development principles.
•Assure the application of effective training principles.
•Evaluate the instructional design, development, and delivery functions.
•Apply the principles of performance management to own staff.
•Think critically when making decisions and solving problems.
•Assure actions are consistent with goals and objectives.
•Adapt strategies and solutions given change.
•Produce effective and efficient solutions.
•Develop and sustain social relationships.
•Provide leadership.
•Use effective interpersonal communication techniques.
•Communicate effectively orally and in writing.
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10. Challenges faced by TMs
Inconsistent
training
Flexible and
mobile
workforce
Reach
global
employees
Meeting
stipulated
deadlines
Appeal to
new-age
learners
Reducing
Training
Cost
Training
updation
Course
completion
rates
Lack of in-
house
expertise
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11. Motivational issues for TMs
• Achievement anxiety
• Fear of failure
• Growth (ERG model)
• Need for achievement (nAch; McClleland’s
theory)
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12. Conclusion
• There is no competency model which can
solve all problems.
• Thus, companies need to tailor-fit
competencies as per their requirements.
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13. References :
1. “6 Essential Qualities Training Managers Need” Retrieved on 05/09/2017
https://www.getadministrate.com/blog/6-qualities-managers-need-for-team-learning-development/
2. “The Competencies: How good a training manager are you ?” Retrieved on 05/09/2017
http://www.techrepublic.com/article/the-competencies-how-good-a-training-manager-are-you/
3. “5 Character Traits of a Great Training Manager” Retrieved on 05/09/2017
http://trainingstation.walkme.com/5-character-traits-great-training-manager/
4. “INTERNATIONAL BOARD OF STANDARDS FOR TRAINING, PERFORMANCE AND
INSTRUCTION” Retrieved on 05/09/2017
http://ibstpi.org/download-center-free/
5. “9 Challenges Faced by the Training Manager of Growing Companies” Retrieved on 05/09/2017
http://blog.commlabindia.com/elearning-design/challenges-faced-by-training-manager
6. “Top Five Employee Motivation Problems” Retrieved on 05/09/2017
http://work.chron.com/top-five-employee-motivation-problems-22613.html
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14. THANK YOU!
Any Questions ?
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