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Elaboration Likelihood Model
(ELM) of Persuasion
Prepared by :
Arindam Bhattacharjee
Research Intern at IIM Kozhikode
MBA 1st year, NIT Rourkela
Introduction
Elaboration
Likelihood
Model
Deals with
persuasion
Describes the
change of
attitudes
Two major
routes:
Central route
Peripheral
route
Persuasion by central route
Central
route
Thoughtful
consideration of given
argument /message
leads to persuasion
Message
elaboration is
high
Attitude change
would be enduring
and resistant
Persuasion by peripheral route
Peripheral
route
Persuasion results
from a person's
association with
positive or negative
cues in the stimulus
Cues will involve
factors such as the
credibility or
attractiveness of
the sources of the
message
The likelihood of
elaboration will be
determined by an
individual's motivation
and ability to evaluate
the argument being
presented
Cues received by
the individual
under the
peripheral route are
generally unrelated
to the logical quality
of the stimulus
Cues associated with peripheral route
Cues
Reciprocation “You owe me”
Consistency
“We’ve always
done it that way”
Social proof
“Everybody’s
doing it”
Liking
“Love me, love
my ideas”
Authority
“Just because I
say so”
Scarcity
“Quick, before
they’re all gone”
Key points
ELM The ELM holds that the same
variables that can be
processed as arguments or as
cues can sometimes
determine how much
thinking occurs.
Any content variable could
induce attitude change through
multiple processes.
According to the ELM, if
conditions encourage
thinking, then variables can
impart some bias to the
ongoing processing.
A small number of mechanisms
by which any given variable can
produce attitude change.
Any one variable (i.e.,
whether source, message,
recipient, or context) can
affect attitudes by different
processes in different
situations.
The ELM also holds that, in
addition to serving as arguments
and cues, variables can influence
persuasion by affecting the amount
and the direction of thinking.
ELM diagram
In short…
• The central route is used when the message
recipient has the motivation as well as the ability to
think about the message and its topic.
• Two advantages of the central route are that
attitude changes tend to last longer and are more
predictive of behavior than the changes from the
peripheral route.
Central
route
• The peripheral route is used when the message
recipient has little or no interest in the subject
and/or has a lesser ability to process the message.
• Being at the low end of the elaboration continuum,
recipients do not examine the information very
thoroughly.
Peripheral
route
Patriotism and peripheral cues
Patriotism has been implied in
the photo ; a classic example of
peripheral cue.
Alcohol ads and peripheral processing
• American children view 2,000 beer
and wine commercials per year
(American Academy of Pediatrics,
1995).
• Beer advertisements are a significant
predictor of adolescent preference for
beer brands (Gentile, 2001).
• 56% of students in grades 5-12 say
that alcohol advertising encourages
them to drink (American Academy of
Pediatrics, 2001).
Determinants of route
Determinants
Motivation
Attitudes
Personal
relevance
Need for
cognition
Ability
Availability of
cognitive
resources
Distractions
Familiarity
with relevant
subject
Role of argument(s)
Argument
Strong
Change is
persistent over
time
Individual
resists counter
persuasion
Weak
Boomerang
effect;rejection
4 Fundamental processes in ELM
Simple cue
under
conditions in
which thinking
is low.
Serving as a
piece of
substantive
evidence (i.e.,
an argument).
Biasing the
ongoing
thinking when
processing is
high.
Affecting the
extent
(amount) of
information
processing
when thinking
is
unconstrained.
4 Pillars of ELM
The ELM argues that when a person
encounters some form of
communication, they can process
this communication with varying
levels of thought (elaboration),
ranging from a low degree of
thought (low elaboration) to a high
degree of thought (high elaboration).
The ELM predicts that there are a
variety of psychological processes of
change that operate to varying
degrees as a function of a person's
level of elaboration.
The ELM predicts that the degree of
thought used in a persuasion context
determines how consequential the
resultant attitude becomes.
The ELM also predicts that any
given variable can have multiple
roles in persuasion, including acting
as a cue to judgment or as an
influence on the direction of thought
about a message. The ELM holds
that the specific role by which a
variable operates is determined by
the extent of elaboration.
Variables
Variables
Motivation Ability Attractiveness Mood Expertise
A variable is essentially anything
that can increase or decrease the
persuasiveness of a message.
Conclusion
Note
For an individual intent on forming long-lasting beliefs on topics, the central
route is advantageous by the fact that arguments are scrutinized intensely and
that information is unlikely to be overlooked.
However, this route uses a considerable amount of energy, time, and mental
effort.
It is not worthwhile to exert considerable mental effort to achieve correctness in
all situations and people do not always have the requisite knowledge, time, or
opportunity to thoughtfully assess the merits of a proposal.
For those, the use of the peripheral route excels at saving energy, time, and
mental effort. This is particularly advantageous in situations in which one must
make a decision within a small time constraint.
On the other hand, the peripheral route is prone to errors in judgment, at least
in attributing reasons for behaviors.
References
• Elaboration likelihood model,
https://en.wikipedia.org/wiki/Elaboration_likelihood_model,
accessed on 18th May 2017.
• Richard E. Petty et al, “Persuasion: From Single to Multiple to
Metacognitive Processes” (2008),Perspectives on psychological
science.
THANKS